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Maestro Property Management . Madison Avenue property adds Maestro Analytics, ResEze Internet booking engine; single image database for all modules increases productivity . |
Markham,
ON � November 9, 2006 - NORTHWIND,
a provider of enterprise property management hotel
software and reservation solutions for hospitality, announced The Hotel
Wales in New York City installed the Maestro
Enterprise Front Office System, ResEze Internet Booking engine and
Maestro Analytics Business Intelligence to automate its operations at the
favorite home away from home for celebs and performers.
The Hotel Wales selected Maestro Enterprise for its ease-of-use that enables staff to master the system quickly and be productive faster while caring for its A-list clientele. The Wales will use Maestro�s advanced Yield Management system to apply revenue optimization controls across all reservation channels, including the Internet and GDS bookings, allowing The Hotel Wales to automatically maximize rates for higher revenue. The property is employing a customized Maestro interface to the hotel�s general ledger accounting system to eliminate manual entry and let staff focus on serving guests� needs. Maestro Enterprise replaced the property�s previous competitive PMS system. Warren Dehan, president of NORTHWIND�s US operations, said, �NORTHWIND is pleased to have The Hotel Wales join its family from the New York area, which is close to our headquarters. The Wales is a busy Upper East Side Hotel with a high percentage of repeat business that wanted to leverage its guest information records for better service and more profitable marketing. The Maestro Analytics business intelligence application enables managers to easily access all the property�s data for personalized service and more informed decisions based on current property operating statistics.� Dehan also noted the ResEze booking engine seamlessly applies optimized rates from The Hotel Wales� Maestro Yield Management system to all reservation sources for uniform property pricing. The property will also take advantage of NORTHWIND�s Four-Diamond Service that provides managers and staff with regularly scheduled online system Webinar training. The Hotel Wales will use the online sessions to train new hires and keep current staff up to date on system enhancements. When NORTHWIND clients install a Maestro system, they automatically receive Four -Diamond Service as part of their System Service Package. Four-Diamond Service is a portfolio of service and training tools to keep all NORTHWIND�s systems operating optimally and maximizing client profitability. The luxurious Hotel Wales, in the heart of New York�s Carnegie Hill museum district, is a favorite of celebrities and only steps away from Central Park and the Metropolitan Opera. Named one of �New York�s Sexiest Hotels� by the Metro News, The Hotel Wales is designed in the European-style with coffered ceilings, period chandeliers and guestrooms complete with Belgian linens, mahogany furniture and Aveda amenities. �The Maestro system is a perfect fit for New York City properties,� said Dehan. �Maestro�s clear screens make the system very easy to learn, and NORTHWIND�s online Four-Diamond training ensures new hires will be productive quickly � this is essential in the fast-paced City hotel business.� NORTHWIND is exhibiting its Maestro family of solutions at The IH/M&RS Show in New York, NY on November 12-14 2006. If you are attending the show, please visit the Maestro team at Booth # 3038 for a demonstration of the Maestro Enterprise Suite. Maestro Enterprise Suite The Maestro Property Management Suite combines the full-function Maestro Front Office System - used by hotels from 3,500 to 25 rooms - with a family of specialized modules that includes:
THE IH/M&RS SHOW in New York, NY on November 12-14 2006. If you are attending the show, please visit the Maestro team at Booth # 3038 About NORTHWIND NORTHWIND, known in the hospitality industry for its service and state-of-the-art Maestro technology, is widely respected for providing hotels, private organizations, and corporate management companies with flexible software solutions that increase productivity. Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, seminaries, state parks, and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability. Designed to maximize the efficiency of any size single hotel or multi-property enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products: PMS, Sales & Catering, Spa & Activities Management, CRM, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, F&B POS & Online Table Res, Retail POS, Golf Management, GDS Connectivity and ResEze Internet Reservations. This comprehensive multi-platform (Windows 2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support. About the Hotel Wales The Hotel Wales is located at 92nd and Madison just one block from Central Park and Museum Mile. The Hotel Wales maintains a delicate balance between old world charm and modern luxury. The beds are covered in Belgian linens and down comforters, and the bathrooms are stocked with plush cotton towels and Aveda toiletries. The property is also home to Sarabeth's Restaurant, an award-winning patisserie and local brunch favorite. Sarabeth's serves breakfast, lunch and dinner daily and offers room service to the hotel's guests. The Hotel Wales is part of Luxe Worldwide Elite Collection of distinctive hotels. |
Contact
NORTHWIND 60 Renfrew Drive, Suite #235 Markham, ON L3R 0E1 Phone: (905) 940-1923 ext - 246 1-888-NORTH88 (667-8488) Fax: (905) 940-1925 Email: info@Maestropms.com http://www.Maestropms.com The Hotel Wales
Media Contact
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