for Maestro Solutions that Deliver
Profitability and Efficiency
Leading Software for Running Hotels
Toronto, ON – March 15, 2005 – NORTHWIND, developers of the Maestro family of systems, the leading software for running hotels and resorts, announced the launch of its new solution- and service-focused website at www.maestropms.com.
"The success of our clients is the motivating force behind every action at NORTHWIND, and our new website is one more example of this commitment," said Warren Dehan, president of US operations for NORTHWIND. "Users asked us for a wider portfolio of services and solutions that deliver profitability and efficiency. These include online training, property-level operational analysis, yield strategy, and website consulting. Now these services, and many others, can be delivered or scheduled from our new website." Dehan explained that NORTHWIND developed its easy-to-use website to serve two primary audiences: Maestro users seeking client services for their properties, and hotel operators interested in information on technology use and benefits.
Maestro Users Save Time, Trigger Profitability
NORTHWIND’s team designed the new site to save visitors time because NORTHWIND understands that each operator and type of property is unique with unique needs. Maestro users will find an in-depth, password protected client services area featuring special system utilities downloads, product documentation, and tutorials. The site also showcases examples of how Maestro clients employ its different modules to support specific business efficiency and profitability goals that include the need to increase occupancy, raise ADR, improve guest service, book more business over the Internet, and lower GDS reservation fees. The company will soon initiate on-line training, custom report generation, answers to Frequently Asked Questions, and other services.
Hoteliers Access Technology Expertise 7/24
Hoteliers with system questions are quickly directed on the new website to specific information they need. Through a simple Products pull down "Help Me" page, website visitors may access on-line information and current user references that furnish personalized answers about Maestro products and services for every type of hospitality operation from luxury resorts to small inns. References are supplied based on property type and hotel company market focus.
"We designed our new site to present hoteliers with a clear description of all NORTHWIND’s technology and service solutions and the bottom line benefits of each one in different hospitality operations," explained Warren Dehan. "NORTHWIND has a personal commitment to protecting its clients’ investment, and our new site demonstrates that commitment by delivering a portfolio of new user offerings we call Four-Diamond Service. When all the Four-Diamond Service initiatives are in place, clients will be able to use www.MaestroPMS.com as a one-stop destination for on-line support, training, custom reporting, and consulting services." Dehan noted that Maestro systems are in use by clients ranging from single-unit independents to full-service destination resort chains. He concluded, "NORTHWIND believes the best way to be successful is to partner with clients to provide the systems and services they need to excel; our new website is designed to meet hospitality industry requirements for solutions that deliver profitability and efficiency."
(www.maestropms.com), known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, guests, and corporate management companies with flexible software solutions.
Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability. Designed to handle any size hotel, resort, meeting/conference center, multi-property and for the enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products:PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity and ResEze Internet Reservations. This comprehensive multi-platform (Windows 9X/NT/2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.
Audrey MacRae – Director, Sales & Marketing
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