webinar
KTN President Doug Kennedy Addresses Questions About His Monthly Training Webcast Series
Doug Kennedy | July 11, 2023
Each month, Doug Kennedy presents a live webcast from the KTN headquarters office in Florida, reaching hotel and lodging professionals of all levels around the globe. The rotating menu of topics includes content for all disciplines within the industry, including rooms operations, sales, and even F&B. Some topics have a broad-based theme, such as hospitality & guest service excellence, while others are very specific such as training tips, transient reservations sales, and hotel group and event sales. Everyone who registers receives a link to a live recording which they can view later if they missed the live event, or select segments...
HVS Webinar: Higher Interest Rates Are Here to Stay but the “Old Normal” Will Come Back
Russel Kett | July 7, 2023
By Russell Kett We were delighted to welcome 425 delegates to our webinar on The Status of Hotel Debt Finance on Wednesday 5 July, hosted by HVS in conjunction with Bird & Bird, AlixPartners and EP Business in Hospitality. Tim Barbrook of HVS Hodges Ward Elliott and James Salford of Bird & Bird led off with a detailed presentation, explaining how we have got to where we are now, focusing on the impact of inflation and its effect on interest rates, and predicting what the future holds. They commented that lenders are now tending to focus their support on budget / limited service and luxury hotels. Interest cover...
New Report From Cvent and GBTA Sheds Light on the Transforming Role of the Corporate Travel Manager
GBTA | June 2, 2023
Latest research from GBTA and Cvent explores the critical and evolving role of travel managers including reshaped responsibilities, compensation insights, DE&I advances, and career satisfaction Like most of us, corporate travel managers can divide their careers into two distinct eras: before COVID and after COVID. And like most professions, the ongoing adjustments for travel managers to their responsibilities, compensation, and job satisfaction reflect an industry that’s ripe for change while still adhering to some past truths. This is according to a new report – “The Life and Times of a Corporate Travel Manager: Travel Ma...
Doug Kennedy Announces Next Topic In His Webcast Training Series: Maximizing Textual Sales & Service Opportunities
Doug Kennedy | May 3, 2023
Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast: Maximizing Textual Sales & Service, which will train your team on using personalized, persuasive writing for chat, email, and in-app messages. This webcast is scheduled for Friday, May 12 from Noon – 12:40pm. REGISTER HERE According to Doug, “The reality is that most reservations offices have become ‘contact centers,’ because most agents are spending as much time typing than talking these days.” This KTN traini...
Private Equity Steps Up Its Interest in Hotel Assets, Hears Webinar
HVS | May 2, 2023
2 May 2023, London: A webinar held last week [27th April 2023] heard a topical discussion from a line-up of expert speakers on the increasing participation of private equity in the hotel investment landscape, the outlook for these investors and what private equity investors are looking for in the hotel sector. The webinar, organised by global hotel consultancy HVS, Bird & Bird, AlixPartners and EP Business in Hospitality, kicked off with positive feedback from an audience poll in which 41% of attendees said they expected investment in hotels to grow by 10% or more over the next 12 months with city centre, full service hotels and ...
Travel Outlook Offers Complimentary Registration for the Four Pillars of Heartfelt Hospitality Webinar by Kennedy Training Network
Travel Outlook, The Premier Hotel Call Center™ | March 13, 2023
SANTA FE, NEW MEXICO (March 2023): Travel Outlook, The Premier Hotel Call Center™, in partnership with other sponsors and the Kennedy Training Network (KTN), is offering complimentary registration in a new, groundbreaking monthly webinar series delivered personally by industry expert Doug Kennedy. The series kicks off at Noon, EDT on Thursday, March 16, with The Four Pillars of Heartfelt Hospitality. The webcast will cover the important philosophical communications essentials that ensure your guests experience sincere, heartfelt hospitality, not just scripted politeness. This webinar will cover: • Hospitality means caring about as wel...
Hospitality’s Recruitment Issues Need Short- and Long-Term Solutions and a Flexible Approach, Hears Industry Webinar
HVS | May 18, 2022
18 May 2022, London: Improving the hospitality industry’s recruitment issue is a multi-faceted challenge with no quick fix but the need for short-term as well as long-term measures, attendees of an industry webinar heard yesterday [17th May 2022]. Introducing the 16th industry webinar organised by global hotel consultancy HVS, legal expert Bird & Bird, publishing group EP Business in Hospitality and restructuring advisory firm AlixPartners, Bird & Bird partner Karen Friebe said that finding staff was the most pressing challenge facing the industry today. A straw poll of webinar attendees revealed that 52% had over 10% fewe...
Knowland Webinar Presents Q1 2022 Meetings Industry Recovery Update
KNOWLAND | April 13, 2022
Will 2022 be the biggest “in the year, for the year” group bookings in hospitality history? ARLINGTON, VA — April 13, 2022 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, will hold a webinar on April 20, 2022, at 1:00 pm ET to share the latest data for the meetings and events industry. In this webinar, attendees will see the status of meetings and events for Q1 2022 and what it looks like by market and segment, as well as an updated forecast through 2024. Attendees can register here. Will 2022 be the biggest “in the year, for the year” group booking yea...
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