Last 30 Days

/Last 30 Days

Last 30 Days

A disagreement over an Airbnb property leaves all parties dissatisfied

December 6, 2019

Marc Branson of Anaheim is a seasoned traveler who doesn't always go for high-end accommodations, but he made an exception on a recent trip to Buenos Aires. Three couples would share the space, so when he came upon a five-star accommodation, he decided to book the Airbnb. He soon would regret his decision. "Stunning Duplex in Recoleta," the headline on the listing read, and indeed, the photos depict a striking, sunny, cheery space with modern furnishings and gleaming wood floors. Branson said he was a little let down when he saw the place, which sleeps six. The couch sagged, requiring books to prop it up, and fabric on one chair was rip...

You Shouldn’t Have Told Me That

Shep Hyken | December 5, 2019

By Shep Hyken The other day I went out to breakfast with some friends. There were eight of us, so we needed two tables pushed together. The restaurant was crowded. The hostess pointed to a table and said when that party got up, we could have their table and the table next to them, which was empty. It looked like they were almost finished with their breakfast, but we had no idea how long that might be. I noticed that on the other side of the occupied table there was another empty table. It looked like there was enough room to bring that table over to the empty one she was holding for us. I asked if she could do that. Her response was, ...

Women in C-Suite: Navigating Invisible Obstacles

Juliette Boone | December 5, 2019

By: Juliette Boone, Boulder “Rather than a glass ceiling, many female executives are forced to navigate an invisible obstacle course of workplace and professional barriers to advance in the industry.” In 2013, some colleagues and I published a research study in the Cornell Hospitality Quarterly concerning the lack of advancement of women into the C-Suite in the hospitality industry. Our work was borne out of a curiosity about the reported career obstacles that modern female executives faced. In the present era of “Me Too,” it seems appropriate to revisit that research to shine a light again upon the issues that might hold women ...

Hotel and Travel Tech Game Changers 2020 Report: Now Accepting Submissions

Puzzle Partner | December 5, 2019

Technology brands interested in being featured are invited to submit their latest innovations for the upcoming report presented by Puzzle Partner Puzzle Partner, the most trusted B2B travel and hospitality technology marketing agency, today announced that submissions are now being accepted for the upcoming Hotel and Travel Tech Game Changers 2020 Report. “We want to recognize the trailblazers and creators who help shape the future and who inspire the next generation,” explains Alan Young, Founder & CEO of Puzzle Partner. “Our industry is undergoing a sea of change on so many fronts, and this report is our opportunity to hi...

China’s Hotel Construction Pipeline Has Grown to Record High

Lodging Econometrics (LE) | December 5, 2019

December 05, 2019 – PORTSMOUTH, NH – Analysts at Lodging Econometrics (LE) report that at the end of the third quarter of 2019, China’s total construction pipeline has grown to 3,380 projects/628,972 rooms. Currently, the country has 2,548 projects with 438,797 rooms under construction with projects scheduled to start construction in the next 12 months at 404 projects with 85,026 rooms. Projects in the early planning stage have 428 projects/105,149 rooms. Hotel development continues to thrive despite the continued economic struggles in the region and the on-going trade and tariff disputes with the United States. In the third quarter,...

Most Companies Host Their Holiday Parties in January, According to Tripleseat’s Recent Survey

Tripleseat | December 5, 2019

Award-winning hospitality software company releases top trends for venue bookings around this holiday season CONCORD, Mass., Dec. 5, 2019 -- Tripleseat, the leading web-based sales and event management platform, released today a holiday booking trend report highlighting the most popular days of the week, month, specialty cocktail, theme, among others. In surveying event and sales managers at venues using their software, Tripleseat found that majority of companies wait to hold their holiday company parties until January and most are scheduled on either Thursday or Saturday. With the mission to better understand how companies are plannin...

Meet HSMAI’s Top 25 Extraordinary Minds of 2019

HSMAI | December 5, 2019

The Hospitality Sales & Marketing Association (HSMAI) is thrilled to recognize the brightest minds in the hospitality industry with the 2019 HSMAI Top 25 Extraordinary Minds in Sales, Marketing, and Revenue Optimization. These professionals have been selected by a panel of senior industry executives and will be celebrated at the Adrian Awards Dinner Reception and Gala and at a private reception on January 22, 2020, at the New York Marriott Marquis. HSMAI’s Top 25 Extraordinary Minds have shared innovative ideas and achieved exceptional results in the preceding 18 months. Each of these individuals has exemplified leadership and bril...

Montage Kapalua Bay Appoints Eric Faivre as Executive Chef

Montage Kapalua Bay | December 5, 2019

KAPALUA BAY, Hawaii (December 5, 2019) – Montage Kapalua Bay has announced the appointment of Eric Faivre as executive chef. With over thirty years of culinary experience at luxury resorts throughout Hawaii, Asia, and Europe, Faivre will be responsible for leading the resort’s culinary operations. He will work closely with local farmers and vendors to source fresh and seasonal products, create new menus for the resort’s dining venues, including Cane & Canoe, The Hideaway, and Cliff House, and manage the culinary team. “I am delighted to welcome Eric Faivre to Montage Kapalua Bay as our executive chef,” said Richard Holtzman, ...

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