Automated Mobile Key Delivery adds utility to innovative cloud PMS
DALLAS (January 15, 2019) – OpenKey, the industry standard for universal mobile key in hotels, today announced a partnership and integration with Mews to add Automated Mobile Key Delivery to the Commander PMS used by hundreds of hotels, hostels and campsites in over 40 countries across five continents. This new feature will make the provisioning and issuance of mobile keys to guests an automatic process once a mobile number is input into the Mews system.
Mews was founded in 2012 by hoteliers who saw the need for an open property management system (PMS) that didn’t exist at the time. They started building a PMS with the ambitious dream of engineering a sleek cloud-based platform that actually worked and would be capable of ushering hotels into the future. A year later the Commander PMS was finally ready, and the award-winning Emblem Hotel in Prague became the first property to use the system.
“Since inception Mews has defined itself by providing the very latest in hotel technology, and the integration with OpenKey is another great step towards Commander becoming the most innovative cloud PMS for hotels,” commented Richard Valtr, Founder and Director of Mews. “We believe that the best technology is discreet, efficient and sleek; traits that describe Automated Mobile Key Delivery perfectly.”
Today’s high-tech traveler is increasingly time-constrained and reluctant to wait at the front desk for check-in. In fact, a Cornell University’s Center for Hospitality study found that just a five-minute wait at check-in causes guest satisfaction to drop by 50 percent. Automated Mobile Key Delivery is an innovative new feature that enables front desk agents to manage guest reservations and issue mobile keys faster from the Commander PMS platform. As a result, the new feature adds to the efficiency of web check-in to create a seamlessly simple and incredibly fast check-in experience.
“Mews has leveraged their origins as hoteliers to great effect in the development of their cloud-based products,” stated Brian Shedd, Vice President of Global Marketing and Sales for OpenKey. “As mobile key makes the transition from novelty to necessity for hotels around the world, the proprietary Automated Mobile Key Delivery from OpenKey will become the norm among the top PMS providers in the hotel space. We’re proud to add Mews to that prestigious club in 2019.”
In 2014, OpenKey set out to perfect mobile hospitality. Its keyless entry technology has been elevating the guest experience while reducing hotel staff workload. In addition to empowering guests with a tap of a button on their smartphones, it also reduces waste, eliminating the need for plastic key cards.