Jonas Hospitality welcomes Robyn Fieghen to the Property Systems team as Strategic Accounts Director. Robyn will work closely with the Property Systems brands, including Jonas Chorum, SpaSoft, Springer-Miller Systems, and Jonas Unify. In her new role, Robyn will oversee customers’ relationships, strategies, and needs. Having a leader dedicated to furthering our customers’ success and ensuring their needs are met will enhance customer experience and allow us to innovate further to solve industry challenges.

Robyn has a wealth of experience in the hospitality industry. She has been working directly with hotels and spas since 2008 when she joined SpaSoft as a trainer. Since then, she has served many roles for SpaSoft, including business analyst, application consultant, and product manager during the introduction of SpaSoft Next Gen. She has gained the skills to offer product and business expertise on key development projects and advocate for solutions to meet evolving business challenges.

“As a trainer, I quickly developed a passion for consulting with customers; understanding their unique business operations and working together to solve real world problems through innovative technology,” says Robyn, “I am thrilled to be joining the Jonas Hospitality team as Strategic Accounts Director, and I look forward to continuing our resolve to provide innovative technology that removes any comprises in our customers’ tech stack.”

“Robyn has proven experience working with property leaders and solution providers to advocate for the appropriate solution to solve unique challenges at the property level. We’re excited to have her on the Property Systems team to help our strategic accounts stay on the path of success and further push innovation on the technology side with direct feedback from properties,” says Jim Rowe, SVP Sales & Marketing of Property Systems.