Close

Cart

Total $0.00

Checkout

5-Star Luxury Resorts, Casino Properties Select Maestro for Guest Service, Enhanced Operations, Analytics Profitability Reporting

January 27, 2016 – Markham, ON – Maestro PMS announced 4 full-service independent properties installed Maestro Multi-Property Management and Maestro Front Office to strengthen guest service and group processes, refine operations, and optimize profitability. New Maestro PMS clients include 3 Forbes Triple 5-Star Resorts in Rhode Island and a casino resort destination in Bay St. Louis, MS. The Maestro Enterprise Property Management hotel software suite of 20+ solutions is the industry’s most robust and well supported system for independent hotels, resorts, and multi-property groups. Click here for more information on Maestro PMS.

Ocean House, Watch Hill Inn and Weekapaug Inn in Westerly, Rhode Island installed Maestro Multi-Property Management with Sales & Catering, Spa Activities and Management, Owner and Member Management and Silverware POS. Ocean House earned Forbes’ Five-Star designations for each of their hotel, spa and restaurant operations and a AAA Five-Diamond rating. Weekapaug Inn, operated by Ocean House Management, LLC, earned the Forbes’ Four Star designation and AAA Four-Diamond rating for the hotel. 

Triple 5-Star Resorts Select Maestro PMS
“Our three luxury properties provide highly personalized guest services, amenities and unique group and family packages. We selected Maestro Multi-Property because we could customize its processes for our guest-focused, high-touch operations,” said Mary Arcuri, Group Director of Reservations & Revenue. “Maestro enables our team to coordinate our Five-Star standard of guest care for all our properties. Maestro’s Spa system manages OH! Spa salon guest appointments and professional services. We track our guest preferences and mine information with Maestro Analytics to improve guest communications and optimize profitability.”

The Silver Slipper Casino Hotel in the MS Gulf Coast city of Bay St. Louis installed Maestro Front Office Property Management System in its new hotel, opened in May 2015. Baxter Lee, Director of Sales Marketing and Hotel Operations, said, “We selected Maestro because it interfaces with our Konami gaming system and other 3rd party property solutions for fast professional guest service. This makes it easy to quickly provide hotel rooms for our playing guests. Maestro also had solid recommendations for its service and support. Now that we have used the Maestro PMS since our opening, we can see why. Maestro’s Diamond Plus Service for installation, training and support is excellent.”

Warren Dehan, Maestro PMS President said, “Many properties upgrade their property management systems as they grow. In some cases, their tech suppliers charge a substantial fee for these upgrades. This frequently causes operators to evaluate other system options. Maestro PMS includes its version upgrades for clients in its annual maintenance with Diamond Plus Service.”

For more information on Maestro PMS or for a demo of the Maestro Property Management Suite’s more than 20 modules please contact Maestro PMS at 1.888.667.8488 or email info@maestropms.com.

Exchange ideas and connect with Maestro PMS on:

    

Maestro Property Management Solution
Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, and vacation rental  properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo Owner Management with Owner Web Portal, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging, CRM, Guest Experience Measurement, CRO, GDS/OTA Two-Way Integration, Membership, Work Orders, Fine Dining and Retail POS,  and Concierge. Maestro PMS is database independent and may be deployed on-premise or in the Cloud via Windows, Linux, and Browser based platforms.

About Maestro PMS

Maestro PMS is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort and hotel software technology. With more than 30 years’ experience dedicated to developing technology solutions for the hospitality industry, Maestro PMS is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability.

Contact: Macarena Lorenzini

info@maestropms.com / 905-940-1923

Contact: For Media - Julie Keyser-Squires, APR, Softscribe Inc.

Julie@softscribeinc.com / 404-256-5512

Related News

New Castle Hotels & Resorts Benefits From Maximized Data Management Efficiency and Transparency Since Partnering With ProfitSword

Pinnacle Hotel Management Integrates Accounting, Budgeting/Forecasting and Business Intelligence to Support Growth

Maestro PMS Continues to Lead the Way in Innovation; Makes Guest Engagement Top Priority at HITEC

ProfitSword Optimizes Sales Pace Data Tracking for a Leading Hotel Management Company

La Corsha Hospitality Group Migrates to Aptech PVNG Enterprise Accounting

Zaplox Partners With Maestro PMS to Introduce Innovative Mobile Guest Technology to Over 800 Leading Independent Hotels

"Maestro PMS Is at The Heart of Our Business" Guest Preference and Stay History Across Multiple Modules Drives Personalized Service, Increases Staff Productivity

Considering Going Paperless? Maestro PMS Encourages Sustainable Processes With Mobile Check-In and Check-Out

Chartres Lodging Group and Kokua Hospitality Select Aptech for Business Intelligence, Budgeting/Forecasting, Enterprise Accounting

ProfitSword Experiences Unprecedented Growth in First Quarter of 2018

Guests Take Mobile Control of Their Journey With Maestro PMS Pre Check-In, Privacy Options, and Amenity Requests

MDM Hotel Group Adds Aptech's Execuvue® Business Intelligence System to Its Suite of Financial Tools

Spring Hotel Outlook Shows Stability and Consistency in North American Markets

Stoney Creek Hospitality Relies on Maestro Analytics to Create Targeted Marketing Campaigns and Effective Performance Reporting

Aptech Computer Systems Announces Strategic Partnership With Inova Payroll

Stein Eriksen Lodge and Other High Touch Properties Use Post Check-In, Post-Stay Real Time Guest Feedback to Engage, Build Loyalty, Create 'Personalized Service' Culture

TravelClick and Google Expand Partnership to Help Hoteliers Maximize Revenue in an Increasingly Competitive Market

Panache Management, LLC Selects Aptech Business Intelligence and Enterprise Back Office

Case Study: Historic Airlie, International Conference Destination Relies on Maestro’s Cloud PMS to Support Growth, Go Green and Deliver Mobile Guest Engagement

THOUGHT LEADERSHIP - To Cloud or Not to Cloud? Choose What Works Best for You without Feature Compromise: Maestro's Web Browser PMS Delivers Flexibility and Mobility On-Premise or in the Cloud

All News »

Please login or register to post a comment.