maestro pms
All Aboard: How Intuitive PMS Tools Are Improving PMS Training and Adoption
Warren Dehan | March 12, 2024
A hotel’s property-management system opens operators up to new worlds of potential capabilities, operating strategies, efficiencies, and more By Warren Dehan When it comes time to invest in a new property management system, independent hoteliers have no need to panic. Such an investment is often daunting financially and operationally, but modern PMS providers skilled at working with independent hoteliers are providing more reliable support and a more robust roadmap for success when onboarding new technology through expanded training tools, support, and an eye for detail. Independent operators have historically struggled to stay com...
How Embedded Payment Processing Is Shaking Up the Travel Experience
Warren Dehan | February 27, 2024
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Maestro PMS All-In-One Solution Provider Unveils 2024 Tech Roadmap Featuring AI Chatbots, AI Booking Engine, Embedded Payments and More
Maestro | February 13, 2024
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North America Hotels Leveraging Maestro PMS’s Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement
Maestro | January 24, 2024
Properties are relying on the comprehensive guest engagement and operational communication hub to provide enhanced insights into guest needs, improve staff reaction times, and elevate review scores across the board MARKHAM, Ontario, Jan. 24, 2024 — Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, continues to help elevate hotel operations through expanded communications provided by its Guest Experience Management solution, or GuestXMS. This complete, seamless engagement h...
Interdepartmental Communications & Two-Way Staff Messaging Will Elevate Hotel Operations in 2024
Warren Dehan | January 9, 2024
By Warren Dehan By breaking down departmental barriers, embracing unified data management through an all-in-one PMS, and leveraging modern guest engagement tools, hotels position themselves as pioneers in guest-centric service, setting new standards of excellence in the hospitality industry Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels m...
Maestro PMS Partners With Hotel Mogel Consulting to Ensure Client Success Through Process Innovation
Maestro | December 14, 2023
Maestro customers looking for external evaluation of their tech stack can now leverage Hotel Mogel to formulate a technology implementation plan for success MARKHAM, Ontario, December 14, 2023 — Maestro PMS has partnered with Hotel Mogel Consulting Ltd. to externally evaluate hotel operations and ensure that owners are getting the most out of their technologies to maximize team productivity. As part of its core commitment to customer service and helping its clients succeed on all fronts, this partnership represents yet another way that Maestro continues to be a leader in hotel technology. “Hotels are facing an existential dilemm...
Key PMS Features Independents Must Consider Budgeting for in 2024
Warren Dehan | November 28, 2023
Six game-changing PMS capabilities hoteliers are leveraging for success in 2024 By Warren Dehan The end of the year is fast approaching. Hoteliers are setting their goals for 2024, with increased communication and transparency between departments high on their list of goals for new technology. The current state of hospitality is leading operators to embrace a fast, reactive approach to hotel management, which thrives on nimble decision-making supported by technology and light automation. Technology now exists to help hoteliers run their properties in a lean, more efficient manner than ever before—if their Property Management Syst...
Twin Peaks Lodge Leverages Maestro PMS’ Self-Service Kiosks to Elevate the Guest Experience
Maestro | November 7, 2023
Bespoke hot springs resort in Colorado reaps long-term benefits of kiosk technology, transforms staffing challenges into guest benefits MARKHAM, Ontario, November 7, 2023 — Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied history, beginning life as a two-story residence built in 1893. Over the years the property was transformed into a business, expanded, renovated, changed hands, and more, but the spirit of what it provides to the community of Ouray remains consistent. Despite being founded in the 1800s, the h...
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