Irvine, CA (January 31)—CallTek, Inc. has recently added the Elevate Communications platform to their solutions offerings for companies looking to amplify their Contact Center. The all-in-one communications system combines a feature-rich phone system and a secure platform designed to help companies increase productivity, enrich the customer experience and provide access to critical data.
For more than a decade, CallTek has continually evaluated the latest technology and has come to rely upon Elevate for use in its white-label Contact Center that supports the top hospitality brands. CallTek’s team has performance tested the communications system with more than 5,000 agents accepting approximately 150,000 inbound calls a month.
“CallTek is dedicated to supporting technology operators and service providers where they need help the most. We are offering the Elevate state-of-the-art technology platform so their Contact Center can operate as smoothly as ours,” said Tony Espinoza, CEO of CallTek. “The CallTek team is here when companies need additional support whether it means adding our staff to your team or utilizing the first-rate tools that we recommend.”
Elevate combines Cloud-based phone service with 90+ enterprise-grade calling features with video conferencing, chat, contact center, file sharing, and more with the integrated mobile and desktop apps in one integrated, secure, reliable, and easy-to-use platform.
The integration platform connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Connectwise, Google, Microsoft, Salesforce, Zendesk, and Zoho enabling companies to drive higher productivity and increase customer retention at no heavy cost.
For additional information on Elevate visit https://calltekinc.com/elevate/