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BENCHMARK®, a global hospitality company, to Operate First Margaritaville Resort in Texas
Songy Highroads, LLC | December 2, 2019
Operations
Marshall Hotels & Resorts Assumes Management of Best Western Plus University Inn & Conference Center in Clemson, S.C.
Marshall Hotels & Resorts, Inc. | November 25, 2019
CLEMSON, S.C., Nov. 25, 2019—Marshall Hotels & Resorts, a leading hotel management and services company that operates properties nationwide, today announced that it has taken over management of the 148-room Best Western Plus University Inn & Conference Center in Clemson, S.C. The hotel recently was purchased by Medalist Diversified REIT, a real estate investment trust specializing in value-add commercial real estate. To celebrate the occasion, Marshall hosted a grand re-opening event where the hotel’s new dining concept, Tiger Blvd. Bistro, was unveiled. “The Best Western Plus University Inn & Conference Center, with its ...
Hospitality Financial Leadership: Getting Close to the Engine Room
David Lund | November 25, 2019
By David Lund In my career I have worked with a lot of interesting characters. To say the least, they were all quite colorful, usually fanning the flames of the hotel’s drama and adding their own seasoning. One boss I had was particularly interested in teaching lessons. He made everything into a lesson. What did you learn? How did I screw up? There was always a warm underbelly to be examined. One day we had just wrapped up our weekly executive committee meeting (sounds formal and important, but not really – kinda boring usually) and my boss asked me to stay behind as he had something for me to “listen to.” That got my attention....
BENCHMARK®, a global hospitality company, Appoints Stephen Cullen Regional Vice President of Operations
BENCHMARK®, a global hospitality company. | November 21, 2019
The Woodlands (Houston), Texas, November 2019… BENCHMARK®, a global hospitality company, has promoted Stephen Cullen to the position of regional vice president of operations. Greg Champion, president and COO, made the announcement. "It is with great pleasure that I announce Stephen’s latest promotion within Benchmark,” said Mr. Champion. “He is an inspiring and highly effective leader, and comprehensively understands the dynamics of operating luxury properties with the greatest efficiencies, and with a keen eye to excellence in guest service. He is also well versed in Benchmark’s signature Be The Difference service culture.” ...
Separating Good From Great GMs in Two Questions
Larry Mogelonsky | November 20, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Working as an asset manager, one of my key responsibilities over the years has been to collaborate with the general manager to secure the underlying asset’s value as well as develop programs that will grow rate, occupancy and the hotel’s status within the community. Obvious enough, but just like something straight out of an old Soviet playbook, another primary duty is to assess the GM’s performance, offering guidance and mentorship where needed as well as giving the thumbs up or thumbs down on their employment contract renewal. While others will utilize a lengthy and formal...
Hotel Owner Vs. Debt Service, How to Prepare for the Downturn
James E. Fitzgerald | November 20, 2019
By James Fitzgerald The Uptrend Is Ending, Now What? Most people don’t see all the obstacles a hotel owner faces once their hotel revenues start declining; such as if the next travel recession strikes or new hotel competitors enter the market, cash flows fall, and tensions rise. This is particularly true for overleveraged hotels or those with balloon maturities. So, as this incredible hotel 11 year up-cycle begins to slow, the wise Owner will not solely rely on their management company but will consider all alternatives well in advance of a problem. Hotels really are a different animal, some may say, a bird, as the “Peacock”...
Shujaat Khan at Capital Hilton Tells Us Why He’s Not Looking for Another Concierge Platform
ALICE | November 20, 2019
Shujaat Khan, Head Concierge at Capital Hilton in Washington D.C., gives us an inside look at how ALICE has helped enhance the hotel’s concierge services. ALICE is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE's dedicated concierge module, ALICE Concierge, lets concierges track all requests with one system and allows for easy access of all relevant guest records through its PMS integration and Google vendor database. Khan has been welcoming hotel guests as a concierge at the 550-room Capital Hilton for more than ...
Paramount Hotel Group Adds Doubletree by Hilton in Fairfield, New Jersey to Portfolio
Paramount Hotel Group | November 13, 2019
Fairfield, New Jersey, November 13, 2019 – Paramount Hotel Group, a premier third party hotel management company, announced today that it has been awarded the management contract for the Doubletree by Hilton Hotel & Suites in Fairfield, New Jersey. Paramount Hotel Group CEO David Simon made the announcement. Each of the hotel’s 204 rooms includes complimentary Wi-Fi, a large work desk and ergonomic chair, mini-refrigerator and HDTV with premium channels. Suites feature additional space, a separate bedroom, living room and sofa bed. The hotel also houses Nectar, a full-service bar and trendy restaurant serving Fine American Cuisine ...
The Hotel Group Adds TownePlace Suites by Marriott Ellensburg to Management Portfolio
The Hotel Group | November 12, 2019
Seattle, WA, November 12, 2019 — The Hotel Group, a leading national hotel management, investment, and development company, announced today the addition of the TownePlace Suites by Marriott Ellensburg, Washington, to its growing portfolio. The property broke ground this week and is scheduled to open in February 2021. The Hotel Group and Hogback Development are partnering on Ellensburg’s first Marriott branded hotel. This extended stay, 107 room all-suite hotel, will feature full kitchens and contemporary design with warm colors and upgraded wood features. Elevated amenities such as Container Store Elfa closets, and Weber grills and s...
Request for Proposals to Be a Management Company for Under-Construction High-End Boutique Hotel and Private Golf Club in Southwestern Virginia
Hotel & Leisure Advisors, LLC | November 12, 2019
Hotel & Leisure Advisors is working on behalf of a client to solicit qualifications and proposals from experienced firms to manage an existing high-end golf club, a vineyard and an under-construction, 40-unit luxury boutique inn (inclusive of yurts) in Southwest Virginia. The inn will offer additional amenities such as an outdoor pool, full-service restaurant, event space, business center, outdoor patio, retail shop. It will also offer planned outdoor activities such as horseback riding, shooting, fishing, hiking, ropes course, archery, etc. The subject development includes a large amount of land on which to develop a wide range of infras...
CoralTree Hospitality and Travel Outlook Join Forces in Exciting New Partnership
Travel Outlook | November 7, 2019
CoralTree Hospitality and Travel Outlook Premium Voice Reservations join forces in an exciting partnership to deliver a new level of personalized service to both independent properties and chain hotels. The combination of CoralTree Hospitality and Travel Outlook is a natural fit. Both companies empower hotels to deliver meaningful guest experiences, while taking a results-orientated approach to driving direct business. Commenting on the collaboration, John Smallwood, CEO of Travel Outlook said, “The CoralTree Hospitality team is comprised of some of the more experienced and well-respected hotel professionals in hospitality, and we are h...
Quore Bringing Its Award-Winning Housekeeping and Engineering Solutions to HX: The Hotel Experience Powered by AAHOA
Quore | November 7, 2019
Experience why Quore is quickly earning the trust and respect of hospitality’s biggest brands; Visit Quore in Booth 1220, November 10-11, at the Javits Center in New York FRANKLIN, TENN.– NOVEMBER 7, 2019 – Quore, an award-winning provider of workforce communication and engineering/housekeeping management technologies, is exhibiting at HX: The Hotel Experience Powered by AAHOA for the first time next week. Attendees visiting Booth 1220 will see innovative cloud-based solutions that help hotels operate more efficiently and improve communications between guests and staff by streamlining housekeeping, guest relations, engineering, a...
Maverick Hotels & Restaurants Adds Hilton Chicago / Oak Brook Hills Resort & Conference Center to Portfolio
Maverick Hotels & Restaurants | November 6, 2019
Chicago, Illinois, November 6, 2019 – Maverick Hotels & Restaurants, a full-service third-party hotel operator, developer and consultant, announced today the addition of the Hilton Chicago / Oak Brook Hills Resort & Conference Center to its portfolio. Robert Habeeb, Founder and CEO of Maverick, made the announcement. Located just west of downtown Chicago in the upscale area of Oak Brook, IL and nestled in a serene, 150-acre estate, this premier resort and conference center is the latest and highest profile property to join Maverick’s growing collection of properties operated for select owner groups. “We are thrilled to be ...
Donohoe Hospitality Services Selected to Manage Hilton Garden Inn Alexandria, VA
Donohoe Hospitality Services | November 5, 2019
BETHESDA, MD – November 5, 2019 – Thomas Penny, III, President of Donohoe Hospitality Services, a division of Donohoe, today announced the company being named to manage The Hilton Garden Inn Alexandria Old Town, Alexandria, VA. The 109-guestroom hotel is in the beautifully preserved historic district of Old Town Alexandria, just two blocks from the King Street Metro station, offering easy access to Washington, D.C., Amazon HQ2, Reagan National Airport and National Harbor. Guests can ride the free Old Town Trolley for a trip down King Street in Old Town Alexandria, stroll along the city’s scenic waterfront and enjoy dining and boutique s...
Hotel Equities Selected to Operate The Island Beachside Resort on Florida’s Gulf Coast
Hotel Equities | November 4, 2019
ATLANTA, GA - (November 4, 2019) – Today, Hotel Equities (HE) announced they have been selected to operate The Island Beachside Resort by Hotel RL in Fort Walton Beach. The Gulf-front resort boasts 331 guest rooms and 14,000 square feet of unique meeting and event space, including Gulf-front green space for weddings and special occasions. Built by Fred and Patricia Tolbert in the '60s, The Island is now owned by Tripp Tolbert, CEO of the Tolbert Group and developer, Jay Odom, CEO of The Jay Odom Group. Together, Mr. Tolbert and Mr. Odom invested in extensive property renovations with intentional care to preserve the iconic hotel’s his...
BENCHMARK® Adds Manor Vail Lodge to Its Colorado Portfolio
Vail, Colorado | November 4, 2019
The Woodlands (Houston), Texas, November 4, 2019 … BENCHMARK®, a global hospitality company, is expanding its Colorado portfolio with the addition today of Manor Vail Lodge located in historic Vail. The year ‘round resort is set in the heart of the storied village, at the foot of Vail Mountain’s Golden Peak. Manor Vail Lodge is now a part of Benchmark’s prestigious Gemstone Collection. It joins Benchmark’s Garden of the Gods Resort and Club in Colorado Springs and Tivoli Lodge, also located in Vail. “We are delighted to add another of Colorado’s premier resorts to Benchmark’s portfolio and to expand the number of mou...
Davidson Hotels & Resorts Adds Grand Hotel on Mackinac Island to Management Portfolio
Davidson Hotels & Resorts | October 29, 2019
ATLANTA (October 29, 2019) – Davidson Hotels & Resorts, one of the nation’s leading full-service hospitality management companies, welcomes Grand Hotel on Michigan’s historic Mackinac Island to its expanding portfolio. Operated by Pivot Hotels & Resorts, Davidson’s lifestyle and luxury operating division specializing in one-of-a-kind experiences at each of its properties, the distinguished 397-room hotel marks the third historic landmark under its management. Located high on a bluff with sweeping views of the Straits of Mackinac and the Mackinac Bridge, Grand Hotel beckons visitors to a bygone era of old-world hospitality a...
Teneo Hospitality Group Adds Four Nobu Hotels to Management Portfolio
Nobu Hotels | October 23, 2019
Eden Prairie (Minneapolis), MN, October 2019 …Teneo Hospitality Group, the premier Global Group Sales Organization, welcomes premier hotel brand Nobu Hotels and four of its properties to the company’s US and Mexico portfolios with the addition of Nobu Chicago, Nobu Hotel Caesars Palace Las Vegas, Nobu Miami and Nobu Los Cabos. Founded by celebrity chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the rapidly expanding luxury brand operates 10 five-star hotels in the US, Europe, Mexico and the Philippines and 41 signature restaurants on five continents. Eight new hotels are slated to open in Europe, the US, Middle East, Canada and S...
Atrium Hospitality Adds Three Branded, Full-Service Hotels to Its Management Portfolio
Atrium Hospitality | October 22, 2019
ALPHARETTA, Ga.-- October 22, 2019 -- Atrium Hospitality has assumed the management of three U.S. hotels from Winegardner & Hammons Hotel Group, an affiliate of the Pyramid Hotel Group. Comprising a combined 612 keys, the properties, located in Kentucky and Ohio, represent the well-known brands of Marriott, Embassy Suites by Hilton, and Holiday Inn. Since 2014, Atrium Hospitality has been one of the fastest-growing hotel management companies in the United States and is currently ranked as the sixth-largest management company (ranked by gross annual revenue end of 2018) by Hotel Business® (April 21, 2019 issue). Atrium’s managem...
Hospitality Ventures Management Group (HVMG) Awarded Management of 312-Suite Embassy Suites by Hilton Scottsdale Resort
Hospitality Ventures Management Group | October 22, 2019
SCOTTSDALE, Ariz., -- October 22, 2019 -- Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel investment, ownership and management company, today announced it has been selected to operate the 312-suite Embassy Suites by Hilton Scottsdale Resort in Phoenix. “We continue our westward expansion with the addition of our second hotel in Arizona, the recently renovated Embassy Suites by Hilton Scottsdale Resort,” said Robert Cole, president & CEO, HVMG. “Having grown our portfolio by more than 50 percent last year, 2019 has seen sustained growth as we firm up our nationwide presence. HVMG is well acquainted ...
Ownership Destination The Mountain Club on Loon Migrates Enterprise Accounting to Aptech’s PVNG
Aptech Computer Systems, Inc. | October 22, 2019
Transition from Profitvue® to PVNG Cloud-Based Financial Processes Supports Greater Productivity with Flexible Reporting and Remote Operations PITTSBURGH, October 22, 2019 – Aptech Computer Systems, the industry standard for hospitality financial systems, announced The Mountain Club on Loon, a four-season ownership ski destination, implemented Aptech’s PVNG Enterprise Back Office hotel accounting software system. Mountain Club on Loon is New Hampshire’s premier condo hotel and spa ski resort. Aptech is an IBM Premier Solution Provider as well as a Prophix Premier Business Partner offering web-enabled business intelligence, budgetin...
Marshall Hotels & Resorts Adds Three New York Metro-Area Wyndham Hotels to Portfolio
Marshall Hotels & Resorts, Inc. | October 15, 2019
Properties include: 68-Room Wingate by Wyndham New York Midtown South/5th Ave.; 79-Room La Quinta by Wyndham Manhattan Midtown; and 140-Room Wingate by Wyndham Long Island City NEW YORK CITY, Oct. 15, 2019—Marshall Hotels & Resorts, a leading hotel management and services company that operates properties nationwide, today announced the openings of three New York Metro-Area hotels: the 68-Room Wingate by Wyndham New York Midtown South/5th Ave.; 79-Room La Quinta by Wyndham Manhattan Midtown; and 140-Room Wingate by Wyndham Long Island City. Marshall will operate the hotels on behalf of three different ownership entities. “The a...
IHG Signs With Tan Holdings for Management of Fiesta Resort Guam
IHG | October 15, 2019
The 318-room hotel will join the IHG system from today and will rebrand as Crowne Plaza Resort Guam in early 2021, following an extensive, multi-million dollar refurbishment. IHG has made its foray into Micronesia following the signing of an agreement with owner Tan Holdings to take on management of Fiesta Resort Guam. The hotel will join the IHG system from today and will rebrand as Crowne Plaza Resort Guam in early 2021, following an extensive, multi-million dollar refurbishment. The 318-room hotel is located in the centre of Tumon Bay, with direct beach access and a short walk from high-end shopping areas. Following the refurb...
Eclipse Hotels Group Is Improving Operations, Guest Satisfaction Across Its Multi-Branded Enterprise With Quore
Quore | October 15, 2019
With a corporate approach to standardizing operations, this U.K. based hotel management company is increasing visibility of its finance and management processes across all properties to improve staff accountability, boost operational efficiencies and make guests happy FRANKLIN, TENN. – OCTOBER 15, 2019 – Since adopting Quore’s workforce communication and housekeeping/engineering management technologies, operational efficiencies and guest satisfaction is improving at hotels managed by Eclipse Hotels Group. The London-based hotel management company operates Holiday Inn, Holiday Inn Express and easyHotel brands across the United Kingdom...
Hospitality Management Corporation Managing Brand New Springhill Suites® in Springfield, MO
Hospitality Management Corporation (HMC) | October 14, 2019
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 92-Suite SpringHill Suites® in Springfield, Missouri, to their portfolio of managed hotels. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country’s largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The SpringHill Suites® Springfield is a perfect stop when heading to St. Louis, Tulsa or South...
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