Operations

/Operations

Operations

Radisson Debuts in Hangzhou With Opening of Radisson Hangzhou Qianjiang

May 17, 2019

Shanghai, China - May 17, 2019 -- Radisson Hotel Group™ continues to bring its world-renowned standards of hospitality to China's key cities, with the launch of the first Radisson hotel in Hangzhou, the capital of Zhejiang province. The Group announced today, the opening of Radisson Hangzhou Qianjiang, strategically located in the new city center of Qianjiang Century City. The hotel is a 20 minutes' drive away to Hangzhou's Xiaoshan International Airport, a transportation hub that is now served by almost 50 airlines and offers direct connections to cities including Amsterdam, Bangkok, Doha, Hong Kong, Singapore, Sydney and Tokyo. ...

Sudima Hotel Group Digitizes With Infor for Expansion

Sudima Hotel Group | May 16, 2019

Leading New Zealand hotel chain deploys Infor technology to digitally transformation its business AUCKLAND – 16 May 2019 – Infor, a global leader in business cloud software specialized by industry, today announced that New Zealand Sudima Hotel Group has deployed Infor Hospitality Management Solution (HMS) across its hotels to streamline its rapidly-growing hotel operations, and to provide a better customer experience with its mobile housekeeper application with faster room turnover. With three hotels in Auckland, Christchurch and Rotorua, and three new hotels across New Zealand set to open in the next fourteen months, Sudima...

Benchmark Resorts & Hotels and Gemstone Collection Launch Summer Cyber Sale Offers Up to 50% OFF Accommodations and Services

May 15, 2019

Book from May 24 – May 31 for Summer Travel Savings at 33 Hotels and Resorts The Woodlands (Houston), Texas, May 2019 …Vacationers can celebrate the summer season with exceptional travel values at luxury hotel and resort properties from Gemstone Collection and Benchmark Resorts & Hotels. During Summer Cyber Week from Friday, May 24 through midnight on Friday, May 31, 2019, travelers can choose from over 33 award-winning hotels in America's and the Caribbean's most exciting destinations. These outstanding values of up to 50% off span guest rooms, spa treatments, dining and cooking classes, mountain adventures, air tours and golf on...

Marriott International Debuts JW Marriott Hotel in Qufu, Birthplace of Legendary Chinese Philosopher Confucius

Marriott International, Inc. | May 15, 2019

JW Marriott, part of Marriott International Inc. (NASDAQ:MAR), today announced the opening of the new JW Marriott Hotel Qufu in Shandong province, China. Owned by Shandong Luneng, this is the first JW Marriott hotel in Shandong and the 16th in China. The new hotel is an architectural masterpiece that will showcase the brand's philosophy of welcoming guests to this exciting destination with modern luxury and authentic, exceptional service. JW Marriott Hotel Qufu is located in the old city. The brainchild of Kai Cui, the academician of the Chinese Academy of Engineering, the building is a masterpiece of design that celebrates Chinese arch...

Hard Rock International Partners With ASG for €200 Million New Hotel in Barcelona

Hard Rock International | May 15, 2019

May 15, 2019 – Hard Rock International continues growing its European hotel portfolio, announcing the development of Hard Rock Hotel Barcelona. The brand is set to bring its signature musical flair to the shores of Barcelona in a €200 million new hotel to be developed on the last available seaside plot in metropolitan Barcelona. Construction of the 504-room hotel will begin in late 2019, set to open on the shores of Barcelona in early 2022. "This is set to be another ambitious project for Hard Rock International, alongside ASG," comments Todd Hricko, senior vice president and head of global hotel development at Hard Rock Inte...

Building Your Hotel’s Sharing Economy Defenses

Larry Mogelonsky | May 15, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) While it is crystal clear to me and many other hoteliers that the sharing economy and all its resident internet-based service firms (IBSFs) have severely changed how customers perceive hotels, many outside of hospitality tout their successes and grander benefits for the community. Regardless of whether or not they are ultimately 'good', the rapid proliferation of all these sharing economy accommodations should not be mere doom and gloom for hotels, however, but an opportunity for you to improve your own product. As Airbnb is by far the largest among these IBSFs, I will use it as a p...

White Lodging Names Kevin Croy General Manager of the New Hampton Inn & Suites Fort Wayne Downtown Opening Mid-July

White Lodging | May 14, 2019

MERRILLVILLE, Ind., May 14, 2019 -- White Lodging has named Kevin Croy to lead the Hampton Inn & Suites Fort Wayne Downtown team as general manager. The new 136-room Hampton Inn & Suites is scheduled to open in mid-July, and is immediately adjacent to Parkview Field and the Grand Wayne Convention Center. Croy brings decades of local hotel experience to White Lodging and was most recently the owner and operator of Fleet Feet Fort Wayne, which was voted one of the 50 Best Running Stores in America for three years. Prior to his full-time role at Fleet Feet Fort Wayne, he was a general manager at a variety of hotel properties in Fort W...

IHG’s Holiday Inn Express, Hilton’s Home2 Suites, and Marriott’s Fairfield Inn Claim 20% of U.S. Construction Pipeline Projects

Lodging Econometrics (LE) | May 14, 2019

May 13, 2019 – PORTSMOUTH, NH -- In the Lodging Econometrics (LE) first quarter report for 2019, analysts detailed the leading franchise companies and their brands in the construction pipeline. Leading in the pipeline is Marriott International with 1,499 projects/196,771 rooms and Hilton Worldwide with 1,386 projects/154,349 rooms, both at all-time record highs. InterContinental Hotels Group (IHG) follows with 980 projects/99,115 rooms. These three franchise companies alone comprise 68% of the projects in the total pipeline. The leading brands in the construction pipeline by project count for each of these three companies are IHG'...

Angie Hospitality Achieves International Certifications to Provide Hoteliers with Seamless Integration and Standards Compliance in Global Hospitality

Angie Hospitality | May 14, 2019

Certified status ensures that purpose-built voice-activated guest room virtual assistant meets regulatory standards for compatibility with hotel devices and services worldwide. San Jose, Calif. – May 14, 2019 – Angie Hospitality, developer of the industry's first 24-hour interactive guest room assistant purpose-built for the hotel environment, today announces its comprehensive 'global-ready' status, having received multiple authorizations and international certifications to operate in virtually every hospitality market around the globe. Combined with its original North American certifications for the US and Canada, Angie is ...

Now Available: The Q2 Hotel Digital Marketer’s Whitepaper

HEBS Digital | May 14, 2019

Now available for viewing and download, the Q2 2019 Whitepaper Edition: The Hotel Digital Marketer's Whitepaper, covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. The whitepaper takes a deep dive into strategies that will help to reach different audiences through every phase of the travel planning journey. Read the Q2 2019 whitepaper to learn about: What's Trending: Stay in the loop with the need-to-know trends of the quarter, including video coming to Google responsive display ads, the rise of Snapchat advertising, and asymmetrical website designs. From th...

Batten Down the Hatches: SHR Sets a New Course for the Future of Hotel Tech With Force10™

SHR | May 14, 2019

Already known for its popular Windsurfer® CRS and Booking Engine, SHR, Sceptre Hospitality Resources, is investing heavily on behalf of today's and tomorrow's hoteliers to bring them the most meaningful hotel tech yet. Originating from client conversations, SHR is turning wish lists into reality via Force10—an Artificial Intelligence (AI) engine that will utilize data from proprietary applications (CRS, RMS, and CRM to begin with) to generate optimized recommendations that increase the effectiveness of the apps, and ultimately create more revenue. How are they doing it? Rod Jimenez, CEO and Co-Founder of SHR, explains the visi...

Managing Beverage Inventory Is a Breeze at the Westin New York Times Square Thanks to Clear Sky Software

Clear Sky Software | May 14, 2019

CHARLOTTE, North Carolina – May 14, 2019 – Clear Sky Software, Inc. ® is pleased to announce that the Westin New York at Times Square has installed Clear Sky BEVERAGE, the company's beverage management system. This busy hotel chose Clear Sky Software to help control all beer, liquor and wine inventory. This system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to report product fast-movers, slow- movers, cost variances, and order/vendor discr...

AJ Capital Partners Acquires 112-Key Hilton Garden Inn Across From University of Tennessee

AJ Capital Partners | May 13, 2019

Knoxville, Tenn. – Adventurous Journeys (AJ) Capital Partners announced today that it has acquired the Hilton Garden Inn on Cumberland Avenue across from the University of Tennessee. The hotel will operate independently as The Volunteer Hotel prior to and during renovations, which will begin in December 2019. Once complete in spring 2020, the 112-key hotel will debut as Graduate Knoxville, part of the Graduate Hotels® collection. Saloon 16, opening in partnership with University of Tennessee graduate and former NFL quarterback, Peyton Manning, will bring a western-inspired, high-end watering hole to Graduate Knoxville. The nam...

Aimbridge Hospitality to Assume Management of Canada’s Four Points by Sheraton Surrey

Aimbridge Hospitality | May 13, 2019

DALLAS, TEXAS (May 13, 2019) – Aimbridge Hospitality, North America's largest and most recognized independent hotel investment and management firm, announces it will soon assume the management of a Canadian Four Points by Sheraton in Surrey, British Columbia. Aimbridge Hospitality is focusing on expansion into Canada following the recent hiring of Ian McAuley as president overseeing development in the Canadian market. "We look forward to achieving the same pace of growth and success in Canada as Aimbridge Hospitality has experienced in the United States," said Ian McAuley, President, Canada, at Aimbridge Hospitality. The managemen...

Hotel Equities Promotes Bryan DeCort to Executive Vice President

Hotel Equities | May 13, 2019

ATLANTA, GA (May 13, 2019) – Atlanta-based hotel owner, operator and development firm, Hotel Equities (HE), named Bryan DeCort to the position of executive vice president. He reports directly to Brad Rahinsky, HE's president & CEO. Bryan has over 25 years of experience in hospitality and operations. Since joining Hotel Equities in 2017, he has helped restructure the organization's operational platform to aid in HE's growing portfolio of hotels. He worked closely with Hotel Equities' executive team to ensure a consistent approach to implementation and developed a long-term strategy to promote performance-based growth. His e...

Radisson Hotel Group Signs With Stenson Investments Limited for Radisson Blu Hotel in Cyprus

May 13, 2019

Brussels/Nicosia - May 13, 2019 - Radisson Hospitality AB, part of Radisson Hotel Group, is proud to announce its entry into the capital city of Cyprus with the signing of the Radisson Blu Hotel, Nicosia. Building on an already-successful partnership, the new deal with Stenson Investments Limited as a subsidiary of Quality Group is part of the master development agreement with Sunnyseeker Hotels to develop a minimum of six hotels and resorts, bringing almost 1,000 rooms into operation by 2025. The Radisson Blu Hotel, Nicosia will be located on Salaminos Road in the city center, and walking distance from attractions such as the Aqueduct ...

Civitas Capital Group Closes on Dual-Branded Hampton Inn by Hilton & Homewood Suites by Hilton in Silver Spring, Maryland

Civitas Capital Group | May 9, 2019

SILVER SPRING, Md., May 9, 2019 -- Civitas Capital Group ("Civitas"), a leading independent specialty asset management and financial services firm, has closed on the acquisition of a dual-branded Hampton Inn by Hilton Silver Spring and Homewood Suites by Hilton Silver Spring property in Maryland. Hampton Inn by Hilton Silver Spring and Homewood Suites by Hilton Silver Spring is a 239-room hotel that integrates the corporate and leisure icon Hampton Inn by Hilton with the top-tier, extended-stay brand Homewood Suites by Hilton. The property was originally developed as an office building in 1969 and converted to a hotel in 2009. "Silver S...

Hyatt Signs With Shanghai Xintian Real Estate Co. for 186-Room Hyatt Centric Hotel in Minghang, Shanghai

Hyatt Centric | May 9, 2019

CHICAGO (May 9, 2019) – Hyatt Hotels Corporation (NYSE:H) announced today that a Hyatt affiliate has entered into a management agreement with Shanghai Xintian Real Estate Co. Ltd., a joint venture by Shanghai Industrial Urban Development Group Limited (SIUD), Sun Hung Kai Properties Limited (SHKP), and Shanghai Minhang Urban Construction Investment Co., Ltd. for a Hyatt Centric hotel in the rising southwestern Shanghai. The 186-room hotel will be situated in a pivotal location, ideal for socially connected guests to find shareworthy experiences in the heart of the fast-growing city of Shanghai. A world-class city that never sleeps...

The Hotel Zags Portland Reimagines Portland With an Engaging Brand and New Website

HEBS Digital | May 9, 2019

The Hotel Zags Portland, formerly Hotel Modera, has launched a custom website in partnership with HEBS Digital to showcase its new, out-of-the-box brand. The Portland hotel's new brand appeals to young, creative travelers through a variety of engaging offerings and services. The Hotel Zags Portland worked with the HEBS Digital team to create a website as welcoming and vibrant as its new voice. The new website brings the best of Portland to life through custom page designs, including a neighborhood guide — featuring an interactive map and illustrated walking tours — and a page for its complimentary equipment rental service, t...

Radisson Hotel Zurich Airport Opens Following Renovation and Rebranding

May 8, 2019

Radisson Hospitality AB, part of the Radisson Hotel Group, is pleased to announce the opening of the Radisson Hotel Zurich Airport following a comprehensive reconstruction and rebranding. Arriving in Switzerland's largest city, the hotel will be the second Radisson-branded property to open in Europe – and the first in the German-speaking region – when it opens on 15 May 2019. As part of a repositioning and rebranding strategy, the former Park Inn by Radisson Zürich Airport in Rümlang has reopened under the Radisson brand. This is all part of the group's plan to introduce the sophisticated upscale full-service hotel...

Five Strategic Directions to Take Your Hotel

Larry Mogelonsky | May 8, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Value adds always become expectations. Such is the course for hospitality and if you aren't constantly evolving your brand then it will become stale. And in an overstuffed hotel marketplace, you need bold new directions to differentiate your product and drive rate. So, how do hotels adapt so that guests don't lose interest in any of these ostensibly great properties in favor of the 'next big thing'? How do you innovate a boutique property so that its repeat revenue figures will always be a healthy contributor to the bottom line? Broader still, how do lifestyle hotels continue to rei...

BENCHMARK® Names Ron Droegmyer General Manager for The Essex Resort and Spa

May 8, 2019

The Woodlands (Houston), Texas, May 2019 … BENCHMARK®, a global hospitality company, has named Ron Droegmyer general manager for The Essex - Vermont's Culinary Resort & Spa, a Gemstone Collection property located in Essex, Vermont. Greg Champion, BENCHMARK's president and COO, made the announcement. "I am very pleased to welcome Ron to The Essex and to Benchmark," said Mr.Champion. "He comes to us with broad experience in leading hotels and resorts in multiple markets, and in enhancing sales revenue generation, guest service delivery and employee motivation. He is a terrific choice to lead this resort to new levels of...

Hotel Indigo Winston-Salem Downtown Opens in Historic Pepper Building, a 1928 Art Deco Landmark

Evolution Hospitality | May 8, 2019

(WINSTON-SALEM, NC) May 8, 2019 – Hotel Indigo Winston-Salem Downtown, has officially opened its doors in the historic Pepper Building at Fourth and Liberty Streets, revitalizing a 1928 Winston-Salem art deco landmark and bringing a stylish boutique hotel experience to the city's vibrant arts district. The property, owned by Mayfair Street Partners and managed by Aimbridge Hospitality, includes 75 guestrooms, nearly 1,600 square feet of meeting space and the newly-opened Sir Winston, a signature restaurant and wine loft concept specializing in Southern cuisine with a European influence. Hotel Indigo Winston-Salem Downtown becomes ...

Hospitality Management Corporation to Manage Missouri’s D’Monaco Luxury Resort

Hospitality Management Corporation (HMC) | May 7, 2019

Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to share the addition of this 55-unit D'Monaco Luxury Resort, to their portfolio of managed properties. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The luxurious accommodations at the D'Monaco are unique, as no two villas are alike. Each offers an exquisitely ...

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