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Education

Nobody Asked Me, But… No. 238: Hotel History: The Fairmont Hotel in San Francisco

Stanley Turkel | October 13, 2020

Nobody Asked Me, But… No. 236: Hotel History: The Hermitage Hotel

Stanley Turkel | September 2, 2020

Education

Nobody Asked Me, But… No. 226 Hotel History: Peninsula Hotel, New York

Stanley Turkel | February 4, 2020

By Stanley Turkel, CMHS Hotel History: Peninsula Hotel, New York (241 Rooms) On February 7, 1989, the Peninsula Hotel was designated as a Landmark by the New York Landmarks Preservation Commission. The original neo-Italian Renaissance Gotham Hotel is one of the few structures on Fifth Avenue which recalls the golden age of luxury hotels and the prominent place they occupied in the formation of the city. Erected in 1905, it was designed by the architectural firm of Hiss & Weekes and is among the oldest of the early “skyscraper” hotels. These hotels heralded the transformation of Fifth Avenue from an exclusive residential street ...

Nobody Asked Me, But… No. 225: Hotel History: The Grand Hotel, Point Clear, Alabama

Stanley Turkel | January 14, 2020

Hotel History: Grand Hotel, Point Clear, Alabama (306 Rooms) The site on which The Grand Hotel sits today has seen two earlier hotels so named and the area surrounding the hotel and grounds has had a long and exciting history. It begins in 1847, when a Mr. Chamberlain built a rambling, 100-foot long, two-story hotel with lumber brought down from Mobile by sailboats. There were forty guest rooms and a shaded front gallery with outside stairs at each end. The dining room was located in an adjacent structure, and a third two-story building, called The Texas, housed the bar. Destroyed in an 1893 hurricane, the bar was rebuilt and, according to...

Nobody Asked Me, But… No. 224: Hotel History: The Red Lion Inn

Stanley Turkel | December 23, 2019

By Stanley Turkel, CMHS Hotel History: The Red Lion Inn (108 Rooms) For more than 246 years, the Red Lion Inn has been welcoming visitors to the Berkshires with traditional New England hospitality. Sometime in 1773, Anna and Silas Bingham opened a general store which became a stagecoach stop, tavern and the Stockbridge House. In 1786, Daniel Shays led a group of more than 100 local farmers and citizens to protest post-war taxation. Stockbridge was the headquarters for "Shays Rebellion." In 1807, Anna Bingham sold the eight-room inn to store owner Silas Pepoon. Over time, the Inn changed hands many times and in 1862 Charles and Mert P...

Trends in Training: Simulating Engagement With Tech

Christina Tavares | December 17, 2019

The hospitality industry is incorporating more and more technology to facilitate employee training in different departments and levels. Virtual reality, augmented reality and simulation software are just some examples By Christina Tavares Innovation is creating or trying something new. It is a frequently used term in the rapidly-changing field of educational technology. For a teacher, innovation has many meanings. It can involve trying a new technology or teaching method, but also applying an existing technology or teaching method to a new context. This year, I used a simulation software in class for the first time. The softw...

Teaching Sustainability in STEM and Hospitality Programs: Different Approaches…. Same World!

Laura Zizka | December 13, 2019

Sustainability is increasingly present in everyday life: what is the best way to include it in university courses to properly prepare students for the real world. By Laura Zizka It’s curious to write an article on two seemingly diametrically opposed educational programs. On the one hand, Science, Technology, Engineering, and Maths (STEM); on the other hand, hospitality. At first glance, there seems to be nothing in common with these studies. STEM students are scientists, engineers, techies, and mathematicians who base their decisions on facts and rigor; hospitality students ooze ‘people’ skills and find practical solutions to imme...

Hilton and Cornell’s Pillsbury Institute for Hospitality Entrepreneurship Bring Student Innovators Together for On-Campus Hackathon

The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship | December 13, 2019

Students Challenged to “Revolutionize the Customer Journey” – with the Hotel Industry Emerging the Big Winner Hilton and the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship (PIHE) at Cornell University’s School of Hospitality Administration (SHA) joined forces to bring students from across the University together for a two-day Hackathon on the Cornell campus in Ithaca. The Hackathon focused students on creating personalized digital customer journeys to deliver world-class, differentiated experiences. Among the students that competed at the event, more than 40% were “hotelies,” students at the indus...

Boston University School of Hospitality Administration Presents Hospitality Leadership Summit 2020

Boston University School of Hospitality Administration | December 13, 2019

Leadership in a Rapidly Changing Hospitality World Friday & Saturday, March 20-21, 2020 Connecting established global leaders in hospitality with rising stars of the industry for this symposium designed to inspire, empower, and equip the next generation. (December 13, 2019) Boston, MA – Boston University’s School of Hospitality Administration (BU SHA) presents the SHA Hospitality Leadership Summit 2020, Leadership in a Rapidly Changing Hospitality World, Friday & Saturday, March 20-21, 2020 at The Hotel Commonwealth. This symposium features a dynamic line-up of speakers, sponsors, and panel topics on pressing issues and curr...

FIU Chaplin School of Hospitality & Tourism Management Honors Alumni Accomplishments With First Ever Rising Star Awards

FIU Chaplin School of Hospitality & Tourism Management | December 12, 2019

Alumni Top in Their Field from Hotel, Beverage, Cruise Management to Restaurants North Miami, Florida, December 12, 2019 … Florida International University’s (FIU) Chaplin School of Hospitality & Tourism Management awarded 18 of their top alumni with the very first Rising Star Awards during the first on campus alumni reunion in the school’s 47-year history. The alumni all graduated after the year 2000 and are top in their field in every aspect of the hospitality and tourism industry, from Beverage Management, to Hotel Management to Cruise Management and Restaurant Ownership and Operations. “We’re proud of our alumni and al...

The Giving Season Is Year-Round at The Alfond Inn at Rollins

The Alfond Inn at Rollins | December 4, 2019

The Alfond Inn at Rollins has provided more than $16.6 million in Scholarships to Incoming Freshman at Rollins College since opening in 2013 Winter Park, Florida – Philanthropy is at the heart of The Alfond Inn at Rollins, the award-winning Florida hotel that was named one of the Top 5 Hotels in Florida by Condé Nast Traveler Readers’ Choice Awards 2019. What distinguishes The Alfond Inn at Rollins is that it was created to endow scholarships. Owned by Rollins College, all net profits from The Alfond Inn are directed to the Alfond Scholars Program, the College’s premier scholarship fund. These full-ride, four-year scholarships in...

Nobody Asked Me, But… No. 223: Hotel History: The Wales Hotel (1902)

Stanley Turkel | December 3, 2019

By Stanley Turkel, CMHS Hotel History: The Wales Hotel One of the most charming historic hotels in New York, the Wales Hotel is closing its doors in 2020. It opened in 1902 as the 92-room Hotel Chastaignery on 92nd Street and Madison Avenue in the neighborhood called Carnegie Hill. After four name changes over one hundred years it became the Hotel Wales in 2000. Its earlier names after Chastaignery were Hotel Bibo, Hotel Bon Ray, the Carnegie Hill Hotel and the Wales Hotel. An original 1902 hotel brochure described the opening of the Hotel Chastaignery as follows: A new fireproof family hotel and public restaurant just opened by Mr....

Hotel Brands: Who Owns What?

Jennifer Luo | November 25, 2019

Hilton, The Ritz-Carlton, Marriott, Wyndham, Hyatt, and so many more - discover the names behind the hotel brands. By Jennifer Luo #1. Marriott International Inc. Brands Marriott International - Overview Properties: 6,906 Rooms: 1.32 million Number of Countries: 130 Revenue 2018: $20.8 Billion Four categories of hotel brands make up Marriott's portfolio: Luxury: Bespoke and superb amenities and services Edition, The Ritz-Carlton, JW Marriott,  The Luxury Collection, W Hotels Worldwide, St Regis Hotels & Resorts, Bvlgari Hotels & Resorts. Premium: Sophisticated and thoughtful amenities and services. ...

The Collins College Undergraduate Student Team Takes 2nd Overall in STR Student Market Study Competition in NYC

at Cal Poly Pomona | November 25, 2019

POMONA, CA – A team of undergraduate students from The Collins College of Hospitality Management (CCHM) took 2nd place in the 2019 Smith Travel Research (STR) Student Market Competition from a field of 25 teams. The event took place during the HX: Hotel Experience (Trade) Show in New York City. For the competition, the team of Hospitality Management students Emily Fedorchek ’22, Heather Kingsbury ’20, Devon Lilley ’21, Sean Mayor ’22, Marissa Robledo ’22, and Natalie Thé ’20 spent months researching and analyzing the Seattle hotel market before presenting their insights on the future trends to the event’s judges. The st...

FAU Student, Kirby Lynn Gilmore, Awarded 7th Annual Dr. Peter Ricci Scholarship Through HSMAI South Florida

FAU Hospitality and Tourism Management Program | November 14, 2019

BOCA RATON, FL: HSMAI South Florida continued the awarding of its Dr. Peter Ricci Scholarship at the 2019 Annual GALA held at the Margaritaville Resort in Hollywood, Florida. Professor Greg Bohan, Instructor in the Hospitality and Tourism Management Program at Florida Atlantic University (FAU) presented a check to student Kirby Lynn Gilmore, an upper division student at Florida Atlantic University with an anticipated graduation date of December, 2020. Kirby received a $2000 contribution to her educational pursuits. This scholarship fund, created by HSMAI South Florida former president Carmen Ackerman, was designed to provide educational fu...

Nobody Asked Me, But… No. 222: Hotel History: YMCA of Greater New York

Stanley Turkel | November 13, 2019

By Stanley Turkel, CMHS Hotel History: YMCA of Greater New York Do you know that there is a 167-year old organization located in New York City which owns and operates more than 1,200 hotel rooms in five separate locations in three boroughs? Some of its facilities are housed in landmark buildings and contain world-class athletic and fitness centers that surpass all private competitive facilities. It’s the YMCA of Greater New York which traces its roots to 1852 and has evolved as a flexible organization serving people of both genders, all ages, races, and religious beliefs. Its history is one of responding energetically and consisten...

Florida International University Welcomes David Grutman as Its Next Hospitality Guest Professor

the Chaplin School of Hospitality & Tourism Management | October 30, 2019

MIAMI, FL. – October 2019 – David Grutman is bringing his experience as a Miami-based hospitality and nightlife entrepreneur to the Chaplin School of Hospitality & Tourism Management at FIU. Known for his success with LIV at the Fontainebleau, followed by many other Miami nightclub and restaurant ventures, Grutman will teach a class at the Chaplin School of Hospitality & Tourism Management covering the key elements of conceptualizing a hospitality venture, from marketing and public relations, to finance and human resources. “The David Grutman Experience: The Class” will be offered to hospitality management students at FIU ...

Leadership Lessons: Pull the Weeds

Bryan K. Williams | October 29, 2019

By Dr. Bryan K. Williams Do you know what annoys a gardener more than anything else? A weed. They hate weeds. As soon as a weed rears its head the gardener pulls it out! In my analogy, the "gardener" is the leader and the "weed" is not the problem employee... it is the undesirable behavior (blaming other depts, bad attitude, etc). If your goal is to have a thriving garden (team), here are some keys to note regarding weeds: *You never have to try to make weeds grow. *Weeds don't start big. They always start small. *It's always easier to pull weeds when they are small. *Weeds are a sign of neglect. Whenever you see weeds, it mean...

Beonprice Academy Prepares Future Revenue Management Superstars

Beonprice | October 24, 2019

Launch of online learning platform, Beonprice Academy, provides revenue training to hotel professionals Beonprice tackles skills gap in hotel revenue management in its latest development  Revenue management at the forefront of marketing and pricing strategies ttg 24 October 2019: Identifying a skills-gap in the hotel sector, Spanish-based Revenue Management System (RMS) provider Beonprice (www.beonprice.com) has unveiled the Beonprice Academy. The new online learning platform provides hotel professionals with vital training in Revenue Management, an area key to a hotel’s profitability. The Basic certification is suited ...

Nobody Asked Me, But… No. 221: Hotel History: Hotel Florence

Stanley Turkel | October 22, 2019

By Stanley Turkel, CMHS Hotel History: Hotel Florence The Hotel Florence is a former operating hotel located in the Pullman Historic District on the far south side of Chicago, Illinois. In 1880, the railroad pioneer George Pullman purchased a site of 3,500 acres near Lake Calumet on the Illinois Central Railroad. With demand exploding for his sleeping railroad cars. Pullman decided to build the largest factory to produce them and a company town to house his employees and their families. Pullman believed that if he built a town without saloons and agitators, his workers would be forever loyal to the Pullman creed. Pullman City ultimately...

Hoteliers of All Levels Can Benefit From Joining a Local Toastmasters International Club

Cathy Cook | October 11, 2019

By Cathy Cook When I started my management career at the Front Desk, I had no problems working side by side with my associates on the front lines taking care of our guests and putting on a show for my audience every day! But when it came to be standing up in front of my department and presenting an agenda or leading a meeting, I felt panicked and I would perspire and forget what I had to say. I knew I needed help in my presentation skills. Thankfully it was around that time that I found a non-profit organization called Toastmasters International, which I have been a member of for almost 18 years. Just recently, I achieved status as a Di...

Women-Led Businesses: Getting the Female Founders’ Perspective

Dr. Nicole Rosenkranz and Dr. Sowon Kim | October 10, 2019

By Dr. Nicole Rosenkranz and Dr. Sowon Kim How does a woman do business in a male-dominated context? Three female CEOs share their perspectives on gender-bias for entrepreneurs and how to overcome it. June 14, 2019, the second Grève de la femme (women’s strike) in Swiss history took place after the first 28 years ago. Over half a million women took to the streets in protest of gender inequality. Unfortunately, the world today still shows a large gap in the appreciation of both genders in the business world and beyond. Currently, 35.3% of entrepreneurs are women (FSO, 2016) and 31% of SMEs are led by women (USAM, 2017) in Switzerland....

Georgia Officials Partner With Hotel Industry to Combat Human Trafficking

AHLA | October 2, 2019

ATLANTA, GA (October 2, 2019) – Today, Governor Brian Kemp, First Lady Marty Kemp, Senator David Perdue, Attorney General Chris Carr, Congressman Doug Collins and Georgia Speaker Pro-Tempore Jan Jones partnered with the American Hotel & Lodging Association (AHLA), Asian American Hotel Owners Association (AAHOA) and the Georgia Hotel & Lodging Association (GHLA) to raise awareness across the state for a unified approach to combatting human trafficking. As part of this effort, they joined the hotel industry for a human trafficking prevention training session, hosted at the InterContinental Buckhead Atlanta hotel, for hundreds of Atlan...

Nobody Asked Me, But… No. 220: Hotel History: The Heathman Hotel

Stanley Turkel | October 2, 2019

Hotel History: The Heathman Hotel The original Heathman Hotel was built in 1926 one block from the current structure by George Heathman for $1 million. Because of the success of the original hotel, Heathman immediately started construction of a new 10-story concrete structure designed by the architectural firm of DeYoung and Raold. The New Heathman Hotel was designed in the Jacobean Revival style and was Portland’s largest construction project to that date. When it opened, Governor I. L. Patterson and Mayor George Luis Baker made dedication speeches while radio station KOIN featured a live band. The Oregon Journal described the Heathman ...

IHG Partners With JA Worldwide to Help Young People Build Skills and Experience in Hospitality

IHG | September 26, 2019

Announced ahead of UN World Tourism Day, partnership highlights opportunities available to young people in the tourism industry IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has today announced a global partnership with JA (Junior Achievement) Worldwide, one of the world’s largest youth-serving NGOs, which focuses on preparing young people for future employment and entrepreneurship. The year-long partnership will support more than 750 young people as they gain skills and experience in hospitality in nine major markets around the world, including the US, Canada, Mexico, UK, France, Germany, UAE, Japa...

PolyU School of Hotel and Tourism Management Celebrates 40 Years

PolyU’s School of Hotel and Tourism Management | September 23, 2019

Legendary hotelier P. R. S. Oberoi honoured with SHTM Lifetime Achievement Award (23 September 2019) The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) celebrated its “Splendid 40 Years” by hosting a gala dinner at Hotel ICON, the SHTM’s world-class teaching and research hotel, on 20 September 2019. Close to 400 guests from around the world attended the occasion in celebration of the School’s 40th anniversary. Addressing at the gala dinner, Professor Philip C. H. CHAN, Deputy President and Provost of PolyU said, “The year 2019 is a special year for the SHTM as the School celebrate...

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