Nobody Asked Me, But… No. 238: Hotel History: The Fairmont Hotel in San Francisco
Stanley Turkel | October 13, 2020
Nobody Asked Me, But… No. 236: Hotel History: The Hermitage Hotel
Stanley Turkel | September 2, 2020
Education
Nobody Asked Me, But… No. 234: Curt R. Strand, President, Hilton International
Stanley Turkel | July 21, 2020
by Stanley Turkel, CMHS Hotel History: Curt R. Strand (1920-2020) On July 12, 2020, I received the following email: “Dear Friends of Curt, With a broken heart, I am telling you that Curt passed away last night in his home. He was, as you would expect gallant till the end. Love, Barbara Lynn”. In 1948, Conrad Hilton formed Hilton Hotels International. One of the first employees was Curt R. Strand who wrote in the Cornell Hotel and Restaurant Administration Quarterly June 1996*: “Hilton International started small in 1947, but I was endowed with a great asset. It is a wise parent who does not bestow money on his children, just in...
PolyU Tripartite Hospitality Programme Won McCool Breakthrough Award
PolyU’s School of Hotel and Tourism Management | July 17, 2020
(17 July 2020) The Master of Science in Global Hospitality Business (MGH) programme was selected as the McCool Breakthrough Award recipient for 2020 by the International Council of Hotel, Restaurant, and Institutional Education (I-CHRIE), the world’s largest organisation of hospitality and tourism educators, for its innovative approach of this graduate degree programme. The tripartite programme is jointly offered by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University, École hôtelière de Lausanne (EHL) in Switzerland and the Conrad N. Hilton College of Hotel and Restaurant Management at the University...
Safety, Communication, and Sensitivity
The Penn State School of Hospitality Management | July 2, 2020
UNIVERSITY PARK, Pa. — The COVID-19 pandemic has put intense pressure on the economy, but it has hit businesses in the hospitality sector especially hard. Though these times are unprecedented, hospitality operators have faced a series of crises this century including terrorist attacks, power-grid failures, financial crises, and other epidemics. What can be learned from industry responses to these crises that can inform how to navigate the COVID-19 pandemic and unforeseen, future problems? To answer that question, Penn State School of Hospitality Management doctoral student Anqi Luo and Donna Quadri-Felitti, Marvin Asher Director and a...
Nobody Asked Me, But… No. 233: Hotel History: The Adolphus Hotel
Stanley Turkel | June 30, 2020
By Stanley Turkel, CMHS Hotel History: The Adolphus Hotel (407 rooms) The Adolphus Hotel was built by and named for Adolphus Busch, the founder of the Anheuser-Busch Brewing Company. Legend has it that Adolphus Busch donated the hotel to Dallas as a thank you for its enthusiastic acceptance of his famous Midwestern brew. It was designed in a Beaux-Arts style by architects Barnett, Haynes & Barnett of St. Louis who also designed the Hamilton Hotel, St. Louis; the Hotel Claridge, Memphis; the Connor Hotel, Joplin; the Marquette Hotel, St. Louis; the Southern Hotel, Chicago and the Mark Twain Hotel, Hannibal. The hotel, a full city ...
UNWTO and Sommet Education Offer 30 Scholarships Through “Hospitality Challenge”
UNWTO | June 30, 2020
The World Tourism Organization (UNWTO) has partnered with Sommet Education for an innovative Hospitality Challenge. The initiative will grant 30 scholarships for world class education programmes and support career climbers and switchers, entrepreneurs and innovators develop themselves and their projects and so help drive tourism’s recovery. Around the world, the COVID-19 pandemic has brought tourism to a standstill. Now, as the sector restarts, this competition is designed to identify ideas and individuals capable of accelerating recovery while promoting inclusivity and sustainability in the sector to invent the hospitality of tomorrow. ...
Changes in the Industry: EHL Hospitality Talents Share Their Views
Beatrice Venturini | June 26, 2020
By Beatrice Venturini EHL CEO, Michel Rochat, quizzes this year’s group of bright sparks from the EHL Talent Academy on their thoughts and previsions on what the future of hospitality might entail in a post-pandemic world. Their insights are an important prism through which we can all gauge these changing times. EHL Group launched a new venture last year called ‘EHL Talent Academy,’ a program designed to support and develop young EHL employees in the professional world of hospitality management education. The EHL Talent Academy was created in order to spot the next generation of managers and leaders within the EHL Group, and inv...
Uplifting the Leisure and Hospitality Workforce Through Education
Vivek Sharma | June 23, 2020
By Vivek Sharma Arguably one of the industries in the U.S. that has encountered the deepest impact from the COVID-19 pandemic is the leisure and hospitality sector. In March and April of this year, the industry laid off more than 8 million people, then rebounded and continued to increase in July, adding 592,000 jobs. As more states open again for business and companies ask employees to return, some workers formerly employed in these service industries may reconsider whether to use their valuable skills in another line of work. While it will take time for the economy to completely rebound and attain pre-pandemic business levels, American...
HSMAI Offers New Essentials Online Courses in Hotel Revenue Optimization, Digital Sales, and Data Analytics
HSMAI | June 15, 2020
The Hospitality Sales and Marketing Association International (HSMAI) is introducing three new collaborative educational experiences: Hotel Revenue Optimization Essentials, Hotel Digital Sales Essentials, and Hotel Data Analytics Essentials, in addition to the well-attended Hotel Digital Marketing Essentials series, to help professionals across the hospitality industry further develop their skills and abilities. Each course is led by expert faculty and is five to six weeks long. The Essentials series are 100% online and instructor-led. “Hotel leaders must be prepared for the industry recovery that lies ahead,” said Robert A. Gilbe...
“She Has a Deal” Announces Pitch Competition Finalists
She Has a Deal | June 15, 2020
McLEAN, Va., June 15 ,2020—Officials of “She Has a Deal,” an annual hotel investment pitch competition for early-career women, today announced its five finalists selected to advance to the final round to compete for the prize of $50,000 in hotel deal equity. During the preliminary judging round, 14 teams comprised of 28 participants pitched their hotel investment acquisition or development plans live on Zoom to a judging panel of top-level hotel business executives, entrepreneurs and investors. The judges evaluated and selected the following five teams: CityTerrace Ventures: Nancy Guzman and Marlene Reyes from Cornell Univer...
Nobody Asked Me, But… No. 232: Hotel History: Union Station Hotel
Stanley Turkel | June 9, 2020
By Stanley Turkel, CMHS Hotel History: Union Station Hotel, Nashville, Tennessee, (125 rooms) Long before it was a historic hotel, the Nashville, Tennessee Union Station was a key center in America's economy and transportation. Opening on Oct. 9, 1900, for the Louisville & Nashville Railroad, the building's imposing Gothic design featuring a soaring barrel-vaulted ceiling and Tiffany-styled stained glass, was a testament to U.S. ingenuity and energy. During railroading's glory years, Mafia kingpin Al Capone was escorted through here on his way to the Georgia penitentiary. Other fascinating facts surrounding this historic Nashville s...
Key Questions on Employees’ Minds Right Now, Part I/II
James Houran | May 28, 2020
By James Houran, Matt Peterson Many hospitality students and professionals around the world recently participated in AETHOS’ series of development webinars. These sessions offered attendees the opportunity to complete the 20|20 Skills™ assessment to gain a personal SWOT analysis to help them navigate these challenging times of occupational crisis and change. Interestingly, the attendees consistently voiced certain concerns and follow-up questions. We wanted, therefore, to address these issues publicly for the benefit of business owners, leaders, and HR professionals who are eager to understand the issues presently on the minds of th...
Nobody Asked Me But… No. 231: Brown Palace Hotel, Denver, Colorado
Stanley Turkel | May 19, 2020
By Stanley Turkel, CMHS Hotel History: Brown Palace Hotel, (479 rooms) The Brown Palace Hotel opened in 1892 with an eight-story atrium designed by architect Frank E. Edbrooke (1840-1921). More than 400 wrought iron grillwork panels ring the lobby from the third through the seventh floors. Two of them are upside down, one to serve the tradition that man is imperfect; the other sneaked in by a disgruntled workman. The Brown Palace was built on a cow pasture by Henry Cordes Brown, a carpenter who had driven an oxcart across the country and arrived at Cherry Creek in Kansas territory in 1860. By the late 1880s, Brown owned much of the f...
5 Insights Into the Changing Landscapes of Hospitality and Higher Education
Achim Schmitt | May 18, 2020
By Achim Schmitt Successful hospitality professionals know that the difference between success and failure often depends on how we deal with challenges and difficulties. In fact, this mindset aligns very well with the etymological roots of the word “crisis”. Whereas we generally use the word to describe times of difficulty and distress, the original Greek word “krísis” described “decisions”, significant “turning points” for better or worse, and/or a “decisive stage” in the context of a decision-making. Hence, what are the “turning points” and “insights” that we, as institutions of higher education, are currentl...
FIU’s Chaplin School of Hospitality & Tourism Management Co-Hosts Global Impact Hospitality Series to Provide Industry Insights Post-Pandem...
Impact Hospitality | May 15, 2020
MIAMI (May 15, 2020) – FIU’s Chaplin School of Hospitality & Tourism Management and Macrovision Network of Singapore will co-host a series of four global forums to take place live and online with experts in three time zones. The series aims to provide creative and effective solutions to hospitality and tourism professionals around the world as they manage economic and other challenges as a result of the COVID-19 pandemic. The forums will take place on May 18, May 27, June 1 and June 8, at 9 p.m. EST in Miami. The Global Impact Hospitality series is free and open to the public although participants can opt to make a $10 donat...
IDeaS Increases Investment in Education and Releases Revenue Management Online Learning to the Public
IDeaS | April 30, 2020
In uncertain times, IDeaS opens its Revenue Management Foundations courses to all and partners with renowned universities to educate and empower tomorrow’s revenue leaders Tweet This: @IDeaS_RevOpt is now offering its Revenue Management Foundations courses to the global revenue management community free of charge. www.ideas.com/news MINNEAPOLIS—April 30, 2020—Maintaining an active role in empowering the industries it serves, IDeaS, the revenue science pioneer, announced today it has made its Revenue Management Foundations courses available to the global revenue management community, free of charge. Additionally, it has added the W...
Nobody Asked Me, But… No. 230: Hotel History: Four Seasons Hotel
Stanley Turkel | April 28, 2020
By Stanley Turkel, CMHS Hotel History: Four Seasons Hotel, (367 rooms) Is it possible to conceive that the Four Seasons Hotel in New York has been converted to house medical professionals battling the coronavirus? In late March, the five-star Four Seasons Hotel located on East 57th Street began to accept hospital employees who work in mid-Manhattan. This I.M. Pei-designed hotel was surely the most talked-about new hotel in New York when it opened in 1993 at a cost $1 million per room. This 52-story, 367 room building with its limestone-clad lobby, 33-foot-high onyx ceiling, glowing wall sconces and original paintings provided grandeu...
IDeaS Awards 2020 Cornell Revenue Management Scholarships
IDeaS | April 23, 2020
IDeaS awards six new scholarships to advance the careers of hotel revenue leaders from around the world Tweet This: @IDeaS_RevOpt awards six hospitality professionals with prestigious revenue management scholarships in partnership with Cornell University www.ideas.com/news #RevenueScience #TheFutureofRM MINNEAPOLIS—April 23, 2020—IDeaS, the world’s leading provider of revenue management software and services, today announced the 2020 IDeaS Cornell Revenue Management Scholarship recipients, continuing its ongoing scholarship program to foster professional development in the field of revenue management. IDeaS 2020 Cornell Rev...
HFTP Debuts Two USALI Certificates, Developed and Powered by Ascend
Ascend | April 22, 2020
The new certificates demonstrate a professional’s expertise on the widely used Uniform System of Accounts for the Lodging Industry (USALI). Course discounts available through August 31, 2020 Hospitality Financial and Technology Professionals (HFTP®) is debuting two new professional certificates which demonstrate one's expertise in the USALI 11th Revised Edition: The USALI-11 Certificate, Theory and USALI-11 Certificate, Practice. Each certificate is a four-module course which cover the concepts, organizational structure and application of this industry-wide reporting standard. Developed by Ascend, a hospitality talent development company,...
Nobody Asked Me, But… No. 239: Hotel History: Admiral Fell Inn
Stanley Turkel | April 7, 2020
By Stanley Turkel, CMHS Hotel History: Admiral Fell Inn (80 rooms) Fell's Point was founded in the early 1700s when the Fell Brothers arrived from Lancaster, England. Edward was a shopkeeper and his brother William was a shipbuilder. The old street names in Fell's Point are unchanged: Fell, Thames, Bond, Bank, Caroline, Fleet, Aliceanna, Wolfe, Lancaster, Shakespeare. They are still paved mostly with Belgian stone blocks and their narrow paths are edged by brick sidewalls. The Admiral Fell Inn is four stories high, and therefore the only building in the Point that qualifies as a skyscraper. The Inn is a group of eight different build...
Hotel Industry Foundation Announces Free Training, Education Courses for Hotel Employees
The AHLA Foundation | April 1, 2020
WASHINGTON, D.C. (April 1, 2020) – In an effort to support the 8 million hotel industry employees affected by this unprecedented public health crisis, the American Hotel & Lodging Foundation (AHLA Foundation), the charitable giving arm of the American Hotel & Lodging Association (AHLA), today announced free resources to help industry employees continue their education during this difficult time. As part of AHLA’s Hospitality for Hope Initiative, the AHLA Foundation will provide: Free hospitality management online courses Professional development scholarships for AHLA certifications Continuing education online progra...
Nobody Asked Me, But… No. 228: The Barbizon Hotel, New York
Stanley Turkel | March 17, 2020
By Stanley Turkel, CMHS Hotel History: Barbizon Hotel, New York The Barbizon Hotel for Women was built in 1927 as a residential hotel and clubhouse for single women who came to New York for professional opportunities. Designed by the prominent hotel architects Murgatroyd & Ogden, the 23rd-story Barbizon Hotel is an excellent example of the 1920s apartment hotel and is notable for its design quality. The Barbizon’s design reflects the influence of architect Arthur Loomis Harmon’s enormous Shelton Hotel in New York. Harmon, who would help design the Empire State Building a few years later, made visionary use of the city’s 1916 z...
Northstar Travel Vice President Joins Hospitality Management Advisory Board
the Penn State School of Hospitality Management | February 12, 2020
Louis Magliaro, executive vice president and group publisher at The BTN Group, the corporate travel publishing arm of Northstar Travel Group, has joined the Penn State School of Hospitality Management (SHM) Industry Advisory Board. Magliaro is responsible for strategic planning, marketing, sales, conferences and events, digital, editorial and custom content at The BTN Group, which serves an audience of more than 100,000 corporate travel managers and meeting professionals through its three publications: Business Travel News, Travel Procurement and The Beat. Magliaro has more than 20 years of travel media experience, having worked at Nielsen...
EHL Group Unveils Its New Singapore Campus
EHL Group | February 11, 2020
LAUSANNE, Switzerland--February 11, 2020--After having received the EduTrust certification from Singaporean authorities last June, Ecole hôtelière de Lausanne has now secured the location of its future campus. With clear intent to expand the international opportunities of its students, EHL has been authorized to deliver its Bachelor in International Hospitality Management in Singapore1. Today, the world’s top hospitality management university2 has secured the location of its first international campus. The magnificent building located at 3 Lady Hill Road in the Orchard Road area will receive its first cohort in the fall of 2021. In the...
Hershey Entertainment & Resorts VP Joins Hospitality Management Advisory Board
the Penn State School of Hospitality Management | February 10, 2020
UNIVERSITY PARK, Pa. — Jane Woods LaFranchi, vice president, general counsel and secretary at Hershey Entertainment & Resorts Company (HE&R) has joined the Penn State School of Hospitality Management (SHM) Industry Advisory Board. [caption id="attachment_217765" align="alignleft" width="195"] Jane Woods LaFranchi IMAGE: Hershey Entertainment & Resorts Company[/caption] In her role with HE&R, LaFranchi leads the legal department in providing comprehensive counsel, representation and oversight on a wide range of legal, compliance and regulatory matters involving the company’s diverse entertainment and lodging operatio...
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