Hotel Online Special Report Pertlink Helps Maximize Hotel Guest Services Pertlink Launched to Help Hotel Professional’s Work Through the Maze of New Technologies Origins of the name Pertlink Pertinent – Having logical, precise relevance to the matter at hand Link – a connecting element Pertinent – Having logical, precise relevance to the matter at hand Link – a connecting element Hong Kong – October 23rd 2000 – Today, a new company has been launched to help hotel professional’s work through the maze of new technologies.
Pertlink Limited exclusively caters to clients connected with the hospitality industry, which has been reliant on a tradition of personalised service to adapt to these changing times.
The company headquartered in Hong Kong is strategically well placed to serve the industry. Pertlink is a global reach company through its unique and unparalleled network of experts in hotel and IT industries worldwide.
The team behind Pertlink will help maximize a hotel’s guest services through the way technology is developed, marketed and used in the hotel industry.
Heading the team is industry veteran Terence Ronson, who has over 30 years hospitality experience. “For a hotel owner or operator, Pertlink will ensure that technology is used efficiently and effectively so that your business reaps tangible benefits, gains a competitive advantage and meets your guest expectations,” says Ronson. “This can start with a technology audit, and assistance in recruiting and training the right staff. We have also established partnerships with several 
Terence Ronson Managing Director [email protected] 
Jurgen Meyer Senior Associate [email protected] complementary and professional organisations to add value to our growing range of services. These include financial, media and legal services.”
Terence started his career as a Chef, and acquired his wealth of practical experience and knowledge whilst holding various management positions with Hilton International in Asia and at several prestigious establishments in the U.K. After developing a personal interest in computers and technology some twenty years ago, Terence has turned his attention on to this exciting and rapidly evolving aspect of the business, working with several prominent IT related companies in the hospitality industry, applying their products and services so as to streamline businesses, improve profitability, and the guest experience.
With over 30 years hospitality experience, Terence started Pertlink to help ensure that technology is used efficiently and effectively, so that your business reaps tangible benefits, gains a competitive advantage and meets your guest’s expectations.”
Terence has been based in Hong Kong since 1995, where most recently he was the Director of Operations – Asia, for Hotel Information Systems Limited. Terence also contributes a regular column in the renowned industry magazine; HOTEL Asia Pacific entitled “The Human Touch” where he writes about the effects of recent advances in technology and how it affects the hospitality industry – he also shares his vision of the future.
“For vendors, Pertlink provides an array of marketing oriented services revolving around the launch of a product into a specific geographic market. When you want to bring a product into a new market it’s not just a cut and paste function. It needs to be properly thought out and in some cases, needs to be ßeta tested for market readiness – we can do that.”
Pertlink believes that Modern thoughts – traditional values are the way forward for any business to succeed in this millennium, but particularly businesses that are hotel-related so he formed Pertlink to do just that. Pertlink will assist hotel industry professionals to improve their bottom line by making technology work for them so their commitment to provide personalised service remains unencumbered and enhanced even more.
“Pertlink is the global network linking Hospitality with IT – we’re not just another dot COM, and that’s precisely why our website www.pertlink.net is a dot NET – a global NETwork of qualified and experienced industry professionals – In fact, Pertlink puts the IT into hospitalITy,” says Ronson.
Senior Associate, Jurgen Meyer (Philippines), was from 1986-1999, Group Information Technology Director for the Mandarin Oriental Hotel Group. Based in the Philippines, from 1986-1999, Jurgen was Group Information Technology Director for the Mandarin Oriental Hotel Group. During his tenure at MOHG, Meyer introduced numerous innovative forms of hospitality automation, and has gained vast experience in the implementation of HIS, Acom, Interfaces, Call Accounting, Micros POS, Fidelio, PABX, Door Lock systems, in-room entertainment, Central Reservations and Novell Group Wise e-mail. Meyer was also responsible for overseeing training of all employees and documentation of allcomputer operation policies and procedures, individually tailored to each hotel’s need. In addition to which, he was directly responsible for recruiting, leading and supervising of over 30 IT/EDP staff to ensure a smooth operation in all hotels and offices worldwide.
On a corporate level, Meyer directed the head office Technology Steering Committee on automation strategies which resulted in a “3 Year Technology Strategic Plan” plus the IT section of the “Controllers Policy and Procedure” Manual.
Jurgen amplifies Pertlink’s motto by adding “the Hotel business is a traditional business where providing service through the efficient application of technology will enhance the guest experience.” “I know there are a lot of Hotels who have made technology investments, but are not getting the most out of it – and that’s where Pertlink’s global team can help.” “It’s true that the IT industry employs younger staff, but when it comes to effectively applying these technologies to Hotels, and providing excellent service, nothing beats years of experience.”
Meyer says: “The Hotel business is a traditional business where providing service through the efficient application of technology will enhance the guest experience.” “I know there are a lot of hotels that have made technology investments, but are not getting the most out of them – and that’s where Pertlink’s global team can help.” “It’s true that the IT industry employs younger staff, but when it comes to effectively applying these technologies to Hotels, and providing excellent service, nothing beats years of experience.”
Other Associate members include; John Mantanona who for eight years was General Manager with Pacific Data Systems – Guam, a major retailer of Micros systems, and Ben Jiou from Omni Hotels and most recently Vice President of Worldwide Professional Services & Support at Hotel Information Systems. “In fact, the skills at our disposal are so complete, that we can even handle projects that entail Enterprise-wide database design and/or database-driven web site development” Ronson adds.
Confirming its global reach, Pertlink has already established connections in China, US, Latin America, Canada, Europe, Australia, Singapore, and The Philippines. Always on the lookout for exceptional talent, Pertlink extends an invitation to anyone who feels they have the necessary qualifications to contact them.
Pertlink prides itself in the ability to offer a comprehensive profile of customized IT and marketing services to the Hotel industry.
- Technology Audits
- Training (IT and Hospitality)
- Employee Referrals
- Product Design, Positioning, Sourcing and Beta Testing
- Case Studies
- Internet Strategy
- Marketing Services: – Webcasting, Advertorials, Press Releases, Magazine Articles, Market Research, Conference Speakers, Technical Authoring, Invertview –
- Trade Show & Event Handling
- Outsourcing
Heading the team is industry veteran Terence Ronson, who has over 30 years hospitality experience. “For a hotel owner or operator, Pertlink will ensure that technology is used efficiently and effectively so that your business reaps tangible benefits, gains a competitive advantage and meets your guest expectations,” says Ronson. “This can start with a technology audit, and assistance in recruiting and training the right staff. We have also established partnerships with several Terence Ronson Managing Director [email protected] Jurgen Meyer Senior Associate [email protected] Terence Ronson Managing Director [email protected] Jurgen Meyer Senior Associate [email protected] Contact: 
Terence Ronson Managing Director 2/F, 22 Stanley Mound Road, Stanley, Hong Kong SAR Telephone: +852 9468 0848 Fax: +852 3010 0124 Email: [email protected] Website: http://www.pertlink.net