New Maestro users include Island Lake Resorts with three properties in British Columbia, Sherwood Inn Properties with four hotels, The Capes Resort Hotel, The Golf Villas at Oro Valley, The Peekskill Inn in New York State, Water’s Edge Resort and Spa, Pinnacle International with two properties, the Forty 1 North Marina Resort, Metropolitan Hotels with three properties, and others. Maestro is favored by independent hoteliers because it addresses their unique business needs and drives guest loyalty and repeat business. Maestro is backed by the industry’s most responsive and personalized support from its Diamond Plus Service.
Maestro PMS is the industry’s most advanced and stable guest-centric property management solution with over 20 fully integrated modules on a single-image database. Maestro’s robust functionality enables operators of one hotel, or a multi-property group, to manage business more successfully. Maestro creates the most productive working environment by providing an easy to use system experienced employees and new hires master quickly. Operators utilize Maestro’s scalable corporate-centric financials and management controls to oversee a property or chain from one workstation. Maestro provides the most productive working environment “Maestro provided a total system solution that included Sales & Catering, Condo/Timeshare Management, POS, Spa/Gift Shop Management, Yield Management, and GDS connectivity on one platform to create the most productive working environment for our operation,” said Heather Hennessey, controller at Water’s Edge Resort and Spa. Hennessey’s team requested a Maestro user list and spoke to similar resorts to help with their decision. “Maestro resort users were very happy and praised NORTHWIND’s Diamond Plus Service and technical staff,” she said. Integrated direct website bookings, guest self-serve, eMarketing, and low reservation cost Independent operators favor Maestro’s guest-centric approach because it offers above and beyond what they expect from a PMS solution. With its fully integrated suite of real-time online revenue generating tools and services, Maestro’s Web Connection suite enables guest and groups to self-serve and up-sell themselves online to personalize their stay. Web Connection online amenity and event booking help hotels add incremental revenue from guest-driven Web booking of Spa, golf and dining reservations and compliment their stay with dynamic package capability. Operators are also able to maximize room revenue across all channels for multiple properties with real-time proactive Maestro Yield Management that drives yield strategies with 2-way GDS interfaces. For a live demo of the Maestro Property Management Suite, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email [email protected]. Follow NORTHWIND-Maestro on  Maestro Property Management Solution  Enhance guest service, improve efficiency
and maximize
online and offline revenue with Maestro PMS, the industry's most robust
and
flexible solution empowering leading full-service hotels, luxury
resorts,
multi-property groups, conference centers, condominiums and timeshare
properties. Solutions
include Front Office (PMS), Accounts Receivable, Analytics and Business
Intelligence, Sales and Catering, Multi-Property Management, Condo
&
Timeshare Owner Management with Web Functionality, Spa and Activities,
Web
Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf CRM,
Guest
Experience Measurement, CRO, GDS Two-Way XML Connectivity or
Integration,
Membership, Work Orders, Fine Dining and Retail POS, Online Table
Reservations with
Web Booking, Concierge and Guest Experience Measurement. The Maestro
PMS is
database independent (ODBC Compliant) and may be deployed via Windows,
UNIX,
Linux, Terminal Services, hosted and Web platforms. About NORTHWIND – Maestro PMS NORTHWIND is recognized in the hospitality industry for its “standard setting” Diamond Plus Service and robust integrated Maestro technology. With over 30 years of experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands that you need a scalable and flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control and profitability. |
