Washington Court Selects KEYPR as Exclusive Guest Experience Technology Partner
April 20, 2018 10:42am
Luxury Capitol Hill hotel goes live with the KEYPR platform, bringing the latest technology to guests and staff
Los Angeles, CA (April 20, 2018) -- KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system has been fully deployed at the iconic Washington Court Hotel located in the heart of Washington, D.C.
“We pride ourselves in maintaining the highest service standard, and are committed to delivering a boutique hotel experience with all the modern amenities,” said Washington Court’s Operations Manager, Greg Askew. “The KEYPR platform is already helping us streamline operations, allowing our team to stay two steps ahead of our guests’ evolving needs.”
Guests staying at Washington Court now have access to a custom mobile app, digital key, and in-room tablets while staff can manage requests and internal operations via KEYPR’s robust Guest Experience Management System (GEMS®). Entirely customizable to each guest’s needs, KEYPR’s platform makes it easy to seamlessly request hotel services like dry cleaning pick-up, valet, and in-room dining. KEYPR’s in-room tablets also offer digital concierge services such as booking restaurant reservations at Washington Court’s own Bistro 525 and local tours around the Capitol. Additionally, guests can take advantage of rich content integrations with the Wall Street Journal, iHeart Radio, and more.
“We are thrilled to launch at the Washington Court Hotel, our first hotel in Capitol Hill’s Historic District,” said KEYPR Co-Founder and SVP Sabir Jaffer. “The hotel is prominently-located, with each room enjoying views of either the Capitol Building, city skyline, or the hotel’s glass atrium. We love working with unique properties and giving them a technology solution that bolsters the hotel’s charm and elevates all they have to offer guests.”
guest experience management system
KEYPR® is a cloud-based guest experience and management platform for hotels, casinos and residential properties. The platform delivers a friction-free personalized guest experience, while creating new operational efficiencies and driving additional revenue opportunities for property owners. Guests can access a directory of services, including dining, entertainment, third-party content and more through an in-room tablet and custom mobile app. The app also allows guests to bypass the front desk via keyless entry. Additionally, owners and managers gain valuable insight through the integrated dashboard (GEMS®) and intuitive tools that provide visibility into guest needs before, during and after their stay -- all while easily monitoring operational KPIs across multiple properties. For further information, visit: www.keypr.com.
Contact: Megan Pope
310-596-8160 X 526
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