Canandaigua, NY – November 5, 2021 – The Lake House on Canandaigua announced today the appointment of Chris Pulito as General Manager. Bringing extensive experience in the luxury hotel, resort, residence, club and spa space, Pulito will oversee all operational phases of hotel management. His goal is to empower associates to provide superior customer care to guests, associates and other visitors ensuring that the brand’s culture, employee and guest experience are best in class.
“At The Lake House on Canandaigua, I aim to focus on displaying the best service and hospitality the region has to offer to travelers and the local community alike,” said Pulito. “The Finger Lakes area has world-class restaurants, wineries and experiences and my goal is to continue to put the destination on the map. Through fostering relationships within the Canandaigua and larger Finger Lakes community, I strive to ensure guests have the best experience possible at every touch point on property, whether that be dining in Rose Tavern, decompressing in our saunas at Willowbrook Spa or resting in our guest rooms.”
Pulito launched his career in hospitality as the Fitness Director and Personal Trainer at Topnotch Resort and Spa in Stowe, Vermont. He soon was promoted to Club and Spa Director, where he oversaw all operations and developed programming. Continuing his passion for leadership in the private club membership and wellness industries, Pulito later joined La Posada Resort & Spa in Santa Fe, Stoweflake Mountain Resort & Spa in Stowe and the Four Seasons Hotel in New York City, where he managed the club and spa facilities.
With a wide range of hospitality experience in the upstate New York region, Pulito has spent the past 14 years in senior management roles with Mirbeau Inn & Spa in Skaneateles, Whiteface Lodge in Lake Placid and most recently, del Lago Resort & Casino in Waterloo, which he oversaw the hotel’s opening as Senior Vice President of Hospitality. At del Lago Resort & Casino, Pulito led hiring, purchasing, construction oversight, creation of policies and procedures, as well as training programs. He also oversaw all aspects of the non-gaming guest experience including hotel, spa, retail, food and beverage, EVS and property operations.
For more information on The Lake House on Canandaigua, visit: lakehousecanandaigua.com.