ATLANTA (May 22, 2017) – Dual-brand Midtown Atlanta hotel – Crowne Plaza® Atlanta – Midtown and Staybridge Suites Atlanta Midtown – proudly introduces Jim Keller as Complex General Manager. With more than 30 years of experience in hospitality management, Keller brings a proven track record of leading exceptional hotel performance and guest satisfaction with a reputation for increasing asset value for owners and companies. The newly-renovated 360-room Crowne Plaza Atlanta is in the same Midtown Atlanta building as its dual-branded hotel partner, the 102-room Staybridge Suites Atlanta Midtown, the first InterContinental Hotels Group dual-branded partnership of this kind in the United States.
“I am thrilled for this opportunity to lead the talented team at this modern, forward-thinking hospitality complex,” said Jim Keller. “Crowne Plaza & Staybridge Suites Atlanta Midtown has all the makings for an amazing experience – modern design, intuitive offerings as a dual-brand and enviable location, while also playing host to Atlanta’s premier downtown event space – The Sky Room. I look forward to working with the team to increase opportunities for revenue while continuing to deliver an excellent experience for our guests.”
Keller boasts years of delivering outstanding returns with many branded hotels, most recently serving as the General Manager at the Greensboro High Point Marriott Airport. During his tenure in North Carolina, Keller also served many years as the Area General Manager in Winston Salem for the Twin City Quarter complex, overseeing the 315-room Marriott (15,000 sq. ft. of meeting space) alongside the 146-room Embassy Suites (38,000 sq. ft. of meeting space) and the city-owned Benton Convention Center (100,000 sq. ft. of meeting space). During his time there, Keller led the team to the strongest year in history for the complex, significantly increasing overall revenue and market share.
“When seeking a strong candidate for this position, Jim stood out among the applicants for his impressive abilities of finding growth opportunities while improving overall guest experience,” said Bill DeForrest, president & CEO of Spire Hospitality. “The dual-branded Crowne Plaza and Staybridge Suites Atlanta Midtown offers Jim a strong product in a strong market, providing great opportunity to increase performance.”
Keller is a graduate of the Cornell University School of Hotel Administration and notably served as the executive director of the Caribbean Hotel Training Institute in Antigua during his early career. Throughout his career, Keller has served on many tourism and hospitality industry boards, including the Interstate Hotels and Resorts General Managers Advisory Council and the Winston Salem CVB, Chamber and TDA. In 2010, the Greater Nashville Hospitality Association recognized Keller as General Manager of the Year.
The dual-branded Crowne Plaza and Staybridge Suites Atlanta Midtown is conveniently located near world-class shopping, a plethora of restaurants and area attractions such as the World of Coca-Cola Museum, The Georgia Aquarium and CNN Center. Immediate highway access and a few short steps to the MARTA subway system (North Avenue Station) offer quick transportation choices to many areas of the city. The property serves as the home of The Sky Room, one-of-a-kind meetings and event space perched 25 stories above the City of Atlanta and boasting enviable views of the city skyline.
Crowne Plaza and Staybridge Suite hotels participate in IHG’s guest loyalty program, IHG® Rewards Club, which is the industry’s first and largest guest loyalty program with nearly 79 million members. IHG® Rewards Club is free to join and guests can enroll at ihgrewardsclub.com, by
downloading the IHG® app, by calling 1-888-211-9874 or by inquiring at the front desk of any of IHG’s more than 4,700 hotels worldwide. All IHG Rewards Club members will have access to free Internet globally in 2014. The scale and diversity of the IHG family of brands means that our hotels can meet our guests’ needs whatever the occasion.