NEW YORK – June 27, 2017 – Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, today announced the continued momentum of Infor Hospitality. Hospitality-specific applications for the gaming, restaurant and hotel industries that deliver increased organizational visibility, modern user interfaces and flexible deployment options contributed to the welcoming and expansion of relationships with more than 3,000 organizations in fiscal year 2017.
Some of the new Infor Hospitality customers or those who have expanded their existing relationships with Infor include Trump Hotels, AMResorts, 1 Hotel Brooklyn Bridge (a Starwood Hotels property), Hersha Hospitality, Unscripted Durham and The Time Nyack (both owned by Dream Hotel Group), Halekulani, and Fantasyland Hotel.
“At Vienna House, we place a lot of emphasis on providing our guests with a beautiful, modern experience and we found that focus to be very well aligned with Infor’s values, which made our choice to implement Infor HMS all the easier,” said Stefan Urdl, Head of IT, Vienna House. “Infor HMS is flexible enough to meet our unique needs, while still being powerful enough to provide us with valuable insights about our properties so we can make the most informed decisions for our business.”
Infor Hospitality solutions are designed to help customers differentiate themselves in a competitive and crowded marketplace by providing industry specific functionality and scalable solutions that deliver measurable results. The solutions that make up the Infor Hospitality suite of products feature social, mobile, analytic, and cloud technologies to streamline operations and enhance the guest experience.
“The past year has been an exciting one for the hospitality industry and the same goes for our year at Infor. We have been working on the development of new products, and enhancements to existing products to continue to drive innovation and transformation for our customers,” said Stewart Applbaum, senior vice president, Hospitality, Infor. “We are looking forward to continuing to strengthen the new relationships we have formed and the ones that we have expanded upon in the coming years.”
Infor EzRMS and Infor HMS, two key solutions in the Infor Hospitality suite of products, have received enhancements over the past year. Updates to Infor EzRMS include new machine learning capabilities and improved dynamic forecast models to make the systems more accurate, quicker to react to unexpected situations and less dependent on historic data. Infor HMS has seen similar upgrades including significant enhancements for gaming customers such as the new HMS Gaming module which enables users to easily search for guest records to track player fields and link player value. The updates to Infor HMS for gaming customers provide all information in real-time across the organization for a seamless guest experience.