Innovative content streaming solution purpose-built for hotels earns recognition for addressing guest demands for a user-friendly, instantly personalized and secure in-room entertainment experience.
CLEARWATER, Fla. — May 18, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is today proud to announce its winning of a TravelTech Breakthrough Award for its GuestCast streaming solution. GuestCast’s cutting-edge design and features ensured its place as the winner of the in-room entertainment solution of the year category, representing the industry’s latest capabilities in addressing the modern content viewing preferences of today’s hotel guests.
The mission of the annual TravelTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of the top technology companies, solutions and products in the travel technology industry today. This year’s program attracted more than 1,250 nominations from over 12 different countries throughout the world. Key to GuestCast being selected over competing solutions is its ability to ensure effortless and straightforward interaction, even for first-time users or for guests who are unfamiliar with content casting technology. In contrast to other platforms that often require guests to complete a series of complicated steps to connect their personal devices to a guestroom TV, GuestCast’s device-pairing process is as easy as scanning a QR code and sidesteps the risk of guests experiencing frustration. With hotels frequently catering to guests traveling from around the world, GuestCast’s instant compatibility with thousands of mobile streaming apps also ensures that each guest can personalize viewing experiences in line with their unique preferences.
“The hospitality industry has struggled to keep pace with evolving guest expectations when it comes to in-room entertainment, so we are absolutely thrilled that our peers recognize the tremendous value and potential that GuestCast represents in fully addressing this service gap,” said Gary Patrick, CEO of Hotel Internet Services.”GuestCast’s industry-leading capabilities are the result of countless hours of research and development performed to devise a solution that mirrors the personalization and ease-of-use guests encounter when streaming at home. We are very proud of the hard work and commitment of our team members in creating a solution that lives up to modern guest standards, especially as more travelers weigh booking decisions on the ability to easily and securely access their own content streaming subscriptions.”
“Experience personalization is essential to meeting modern guest expectations, with more travelers weighing booking decisions on the ability to easily and securely access their own streaming subscriptions. GuestCast by Hotel Internet Services represents the industry’s latest advances in personalized in-room entertainment. We’re pleased to award them with ‘In-room Entertainment Solution of the Year,’” said Bryan Vaughn, Managing Director of TravelTech Breakthrough Awards. “Now content-viewing preferences can be as diverse as a property’s guest demographics – without having to sacrifice data security and privacy. Hoteliers now have the ability to enhance guest convenience and experiences even further.”
As a solution engineered specifically for the hotel guestroom, GuestCast ensures confidence and trust with using the platform by incorporating enhanced security measures. This includes eliminating concerns over the potential theft of usernames and passwords, as well as advanced device isolation capabilities that prevent guests from inadvertently casting content to TVs located in other guestrooms. To ensure a seamless adoption process and hassle-free device management, GuestCast is also compatible with virtually any television model and internet network in use by today’s hotels.
Yet another unique advantage provided by GuestCast is its high-value Analytics Dashboard. Via a single interface, hoteliers can leverage the dashboard to monitor individual device health in order to ensure consistent high-performance quality. The GuestCast Analytics Dashboard also offers actionable real-time insight into devise usage trends, allowing hotel businesses to gauge the success rate of in-room entertainment strategies. Hoteliers can even leverage the Dashboard to monitor WiFi service quality for each guestroom, ensuring that any performance issues are quickly identified and resolved before guest experiences are affected.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].