Guest Facing Chat and Task Management All-In-One at HITEC Houston With Guestware
June 14, 2018 11:40am
At HITEC in Houston Visit Guestware in Booth #1118
JUNE 18-21, 2018 George R. Brown Convention Center
Learn Why Guests Prefer Both SMS and App to Communicate with Hotels, but Only When Hotels Have a Robust Task Management System with Staff Mobile App to Automate Back of House Processes
June 14, 2018 – Guestware, the leading cloud-based guest-service and rapid response solution provider for hotels and resorts, will demonstrate its all-in-one Guest Experience Platform with guest-facing SMS Texting and live Chat solution at HITEC booth #1118. Guestware’s guest-facing solution is integrated with its robust task management including a staff facing mobile app to resolve requests quickly. HITEC takes place June 18 – 21, 2018 at the George R. Brown Convention Center in Houston, TX.
“If you are coming to HITEC to evaluate the latest guest-facing communication and service optimization technology, you should look at Guestware,” said Guestware Vice President Mike Benjamin. ”We will show attendees why guests prefer both SMS and a mobile web app to improve engagement with hotels before, during and after their stay.” Guestware will also demonstrate why task management software needs be an integral part of the process. “The back of house automation is what really raises service quality,” Benjamin said.
With all the new emerging technology, it is not uncommon to see hotel’s implement three or more systems to accomplish what Guestware does in a single cloud-based platform. Guestware’s Guest Experience Management software includes guest-facing communication, back of house service optimization, guest recognition and facilities maintenance including room and equipment preventive maintenance and mobile inspections.
For more information check out our recent blog post: Questions to ask if you are evaluating mobile guest-facing service solutions.
Guestware offers straight forward product plans and affordable pricing for all types & sizes of hotels and resorts: Guestware Product Plans.
If you are at HITEC visit us in booth #1118.
hotel service optimization,
Guestware is a cloud-based solution for hotels and resorts to optimize guest service and maintenance processes. Guestware enables staff to improve guest service ratings while providing property leadership with the data to ensure that guests are happy, staff are productive, and the facility is well maintained. The company has focused on elevating the guest experience in the hospitality industry for over 20 years. Today, Seattle-based Guestware does business with select and full-service hotels and resorts in over 70 countries. For more information about Guestware, go to guestware.com or call 888-50-GUEST.
Contact: Mike Benjamin
Contact: Julie Keyser-Squires, APR, Softscribe Inc.
Hoteliers Guide to Finding and Eliminating Bedbugs
dormakaba Brings a Total Hospitality Access Solution Suite to HITEC
Hotel Live Chat Instant Gratification Wins Every Time
Callaway Resort & Gardens Relies On Guestware Rapid Response for Asset Protection, Guest Service
You Want to Enhance the Guest Experience - So How Do You Know What's Wrong With It
KEYPR Launches KEYPR TV, the Most Advanced Casting Solution in Hospitality
Cloud5 Partners With Routier to Add Customized Engagement Software to Its Communications Platform
dormakaba Launches Its Advanced Saffire LX™ Electronic Lock at HITEC
Angie Hospitality and INTEREL Collaborate to Drive Voice-based Guest Room Controls
Angie Hospitality Selected to Present "Tech Talk" at HITEC Houston on Benefits of Purpose-Built Hotel Technologies
Koridor Announces New Hotel Room Self-Selection Platform: MyRoom
Cloud5 Introduces the Hospitality Dashboard Experience (HDX) at HITEC 2018 Booth #2519
Pinnacle Hotel Management Integrates Accounting, Budgeting/Forecasting and Business Intelligence to Support Growth
Maestro PMS Continues to Lead the Way in Innovation; Makes Guest Engagement Top Priority at HITEC
3 Key Themes to Watch at HITEC 2018
dormakaba Brings Ambiance™ Mobile Tablet Keycard Encoding Flexibility to HITEC
La Corsha Hospitality Group Migrates to Aptech PVNG Enterprise Accounting
Headspace and KEYPR Partner to Deliver Guided Meditation App to Hotels
The Shared Hotel Room
Scribd and KEYPR Partner to Deliver Digital Library to Hotels
Please login or register to post a comment.