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Design-led boutique hotel group, Firmdale Hotels, looks to future-proof its business with Duetto’s innovative cloud-based Revenue Strategy Platform.

San Francisco, 4 December, 2018 — Boutique hotel group Firmdale Hotels has partnered with Duetto, hospitality’s only Revenue Strategy Platform, to drive revenue and growth across its exclusive Kit Kemp-designed portfolio of 10 properties in London and New York, including the Ham Yard Hotel in London and The Whitby Hotel in New York.

Firmdale is employing Duetto’s Open Pricing application, GameChanger, and its solution for intelligent reporting, ScoreBoard, across all Firmdale Hotels, totalling 666 rooms.

Duetto’s Revenue Strategy Platform brings together core technologies and data to make them accessible through multi-tenant cloud architecture. The platform powers a suite of applications and serves as a foundation for hotel companies to execute the holistic Revenue Strategy championed by Duetto since its launch more than six years ago. By unifying teams around a common source of dynamic data and a company-wide mission focused on profitability, an organization can become more efficient, drive more direct engagement with customers and capture more revenue.

Using the GameChanger Open Pricing application, the luxury hotel group aims to bring more flexibility to its pricing structure, enabling it to yield room categories independently by property and stay date, room type, booking channel and customer segment.

Using the ScoreBoard reporting application, Firmdale Hotels will be able to streamline operations by eliminating the time-consuming process of data consolidation while achieving greater visibility into future demand and price elasticity.

“Our partnership with Duetto will help us future proof our business with scalable multi-tenant cloud technology and speed up innovation. Using the GameChanger and ScoreBoard applications we will gain visibility into all transactional data in order to identify and maximise on revenue opportunities,” said Phil Ford, Group Revenue Manager, Firmdale Hotels.

“Firmdale Hotels is a unique collection of iconic properties in two highly-competitive markets: London and New York. We look forward to working closely with them to help them achieve continued revenue growth in markets where supply is expanding at a rapid pace,” said Marco Benvenuti, Chief Marketing and Strategy Officer, Duetto.

Delivering live, transaction data and visibility into demand signals and price elasticity, Duetto’s applications will help the team at Firmdale Hotels improve efficiency and revenue, while also engendering greater collaboration between teams as all departments work from the same data.

About Firmdale Hotels

Firmdale Hotels is privately owned by husband and wife Tim and Kit Kemp and comprises eight award winning luxury properties in central London and two in New York. They include Ham Yard Hotel, The Soho Hotel, Covent Garden Hotel, Charlotte Street Hotel and Haymarket Hotel in London’s West End, Dorset Square Hotel in Marylebone, Knightsbridge Hotel near Harrods, Number Sixteen in South Kensington, Crosby Street Hotel in New York’s SoHo and the latest New York property The Whitby Hotel in midtown. Renowned for their interiors, the hotels are beautifully designed by Kit Kemp, in her award-winning luxurious, modern British style for which her innovative, exciting mix of colour, pattern, texture and art is world renowned.

For more information, visit: https://www.firmdalehotels.com/

About Duetto

Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase organizational efficiency, revenue and profitability.

The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.

Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for Open Pricing, ScoreBoard for intelligent reporting, PlayMaker for personalization, and BlockBuster for contracted-business optimization.

For more information, visit http://duettocloud.com.

Contact: Eric Stoessel

es@duettoresearch.com

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