Dorado Beach, Puerto Rico – February 16, 2021 — Dorado Beach, a Ritz-Carlton Reserve is pleased to announce the appointment of Ana Henriques as General Manager of the storied Reserve property. Ana is a veteran of luxury hospitality and brings with her more than 10 years of professional experience in Ritz-Carlton Reserve hotels.
Ana began her hospitality career in 1991 in her home country of Portugal, working in Cost Control as well as Food & Beverage. After a few years, she transitioned to Sales & Marketing, eventually growing into the Director role. In 2005, Ana joined Ritz-Carlton Hotels as Director of Sales & Marketing of Penha Longa Hotel and in her six years at the hotel, she grew to Hotel Manager and ultimately General Manager.
Following this role, Ana relocated to Asia Pacific in 2011, taking on the role of General Manager of Phulay Bay, a Ritz-Carlton Reserve, in Thailand. During her tenure at this beautiful resort, the property received numerous awards and accolades, including winning the APAC 2013 Transient Achievement Award and the Asia Spa Award 2013. Three years later, Ana was named pre-opening General Manager of Mandapa, a Ritz-Carlton Reserve in Bali and once more achieved excellent results having earned recognition as Luxury Hotel of the Year APAC, Spirit to Serve our Guests Award APAC, and Highest ITR within the company two years in a row.
Having already led two of the iconic and most highly recognized Ritz-Carlton Reserve hotels, Dorado Beach is confident that Ana will find much success as she begins a new chapter and leads and extraordinary team of Ladies and Gentlemen at the Dorado Beach, a Ritz-Carlton Reserve.
“I am honored to continue working with the Ritz-Carlton Reserve brand and bring my expertise to the legendary Dorado Beach, a Ritz-Carlton Reserve,” said Henriques. “The Reserve is a true luxury sanctuary that continues to provide unrivaled travel experiences for discerning travelers from around the world and I am delighted to be able to continue that legacy alongside the Ladies and Gentlemen.”