Renowned hospitality veteran joins the iconic Chicago hotel, dedicated to advancing sales and marketing strategies for an exceptional guest experience.

CHICAGO – February 27, 2024 – Sofitel Chicago Magnificent Mile proudly announces the appointment of Caryn Granzow as the Director of Sales & Marketing. Granzow, a distinguished figure in the hospitality industry, brings 28 years of expertise and a remarkable track record of achievements to the hotel.

Granzow’s illustrious career includes impactful roles at Kokua Hospitality, Millennium Knickerbocker Chicago, Conrad Chicago, and more. Most recently, Granzow served as the Director of Sales & Marketing at Sage Hospitality – The Blackstone Hotel in Chicago, where she managed a diverse on-property team covering sales, catering, event services, marketing, and e-commerce. Her outstanding contributions earned Granzow the Sales Team of the Year award from Sage Hospitality in 2018.

Granzow expressed her enthusiasm for the new role, stating, “I am thrilled to join Sofitel Chicago Magnificent Mile and look forward to contributing to the continued success of this iconic hotel. The opportunity to lead the sales and marketing efforts is an exciting challenge, and I am eager to collaborate with the talented team at Sofitel.”

Originally from Glenview, Illinois, Granzow is a graduate of Drake University, where she earned a degree in Political Science and Economics. Her journey into the hospitality industry unfolded after a stint in state politics and government service. Demonstrating a continued commitment to excellence, Granzow has actively engaged in leadership development programs with Sage Hospitality and Hilton, along with professional selling skills and negotiations training with Hyatt. Her philosophy in hospitality revolves around finding creative ways to say yes, embodying a can-do spirit that resonates throughout her teams. Granzow’s leadership and sales prowess have been consistently demonstrated throughout her career.

“We are delighted to welcome Caryn Granzow to the Sofitel Chicago Magnificent Mile family. Her wealth of experience and leadership skills make her the ideal candidate to spearhead our sales and marketing initiatives,” said Sven-Erik Richter, General Manager at Sofitel Chicago Magnificent Mile.

Located in the heart of the Gold Coast, Sofitel Chicago Magnificent Mile allows guests to explore all that the Windy City has to offer, from its famous history to award-winning architecture to its diverse culinary offerings. Visit or call (+1) 312-324-4000 for more information or to book a reservation.