Think Simplicity’s quick response and easy installation results in a new communication system after old PBX failure
BONITA SPRINGS, Fla. May 24, 2023 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today Buffalo Lodging Associates, LLC, has selected Think Simplicity to provide cloud communication services at two properties in Florida and Connecticut.
After an old PBX/phone system failed suddenly, Think Simplicity was called in to replace the system. While this is a unique situation, scheduling, coordinating, and installation of the complete system was accomplished within a week and included Think Simplicity’s communication solution, including voice services and ethernet cabling for new IP staff telephones.
Daniel Hernandez, manager of property technology, Buffalo Lodging Associates, said: “Losing phone service at one of our properties was problematic, to say the least. We were thankful to learn that Think Simplicity could take care of a new installation in such a short period of time. Our property is back up and running, and we truly appreciate the professionalism, promptness, and price of the Think Simplicity solution. We look forward to working with them in the future.”
Joseph De Ciantis, co-founder of Think Simplicity, said: “A hotel cannot operate if their phones go down, and failing PBX equipment is becoming a bellwether event for many older properties. Our cloud-based, enterprise-class phone system is reliable, innovative, and cost-efficient. In addition, our installation teams are trained to be personal, professional, and efficient. We are thrilled to be able to help Buffalo Lodging’s hotels gain access to the latest communication system and prevent downtime in the future.”