By equipping Resorts World Las Vegas team members with real-time, accurate information, they are better equipped to solve problems and provide superior customer service; Visit Beekeeper at HITEC Orlando in Booth 2718 June 28 to 30 at the Orange County Convention Center
OAKLAND, CALIF., June 14, 2022 — Beekeeper, the leading mobile workforce collaboration platform designed specifically for frontline workers, was named “Best Employee App” via the Ragan Employee Communications Awards. The company received this honor following its deployment at Resorts World Las Vegas, the first integrated resort to be built on the Las Vegas Strip in over a decade.
“For some properties, in-person meetings in the break room and paper notices posted on bulletin boards are sufficient methods for communicating tasks,” said Andrada Paraschiv, Beekeeper VP Hospitality. “For Resorts World Las Vegas, however, we knew we needed to deliver something more robust. They were searching for a communication infrastructure that could be woven into the design of their operation from the beginning. What they found was Beekeeper.”
Beekeeper is an award-winning digital workplace app that digitizes hospitality workers by connecting operational systems and communication channels within one secure, intuitive platform. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable, and measurable in one central hub for an efficient digitized workflow.
At Resorts World Las Vegas, it takes a team of more than 5,000 people to service its over 3,500 guestrooms and suites, gaming floor, world-class food and beverage options, 5,000-capacity theater, distinct nightlife venues, curated retail collection of designer and boutique shops and more. Today, 99% of those employees are active on the dedicated Beekeeper platform, accessing information curated for their specific roles.
“In a fast-paced industry where every second counts, having a mobile-first solution that facilitates real-time, enterprise-wide communication is a game changer,” Paraschiv said. “Prioritizing their communication strategy with our productivity and collaboration app has enabled Resorts World Las Vegas to avoid outdated communication methods by adopting a mobile communication system. With Beekeeper, management has built its workforce from the ground up with a tech-first culture of transparency. And employees are accessing all personal information in the language of their choice thanks to automatic inline translation. We commend Resorts World Las Vegas for their vision. They truly understand the importance of better communication and collaboration.”
Employees at Resorts World Las Vegas are required to download Beekeeper onto their mobile device from the day they onboard with the company. The app is equipped with instant messaging, a digital document library and training materials, chatbots, push notifications and updates from management about day-to-day needs.
There also are two main chat streams within Beekeeper. “The Vibe” offers direct updates from company leadership about work-related topics, company changes and critical knowledge and operations protocols. “Culture of You” is an inclusive venue for team members to post kudos and coworker recognition, share successes and participate in the company culture.
To learn more about the Beekeeper employee communication and collaboration platform, visit them at HITEC Orlando in Booth 2718 June 28 to 30 at the Orange County Convention Center. To pre-schedule an appointment at HITEC, book some time with Brian Hennington here.