Hotel Online News for the Hospitality Executive
InnLink CRS and Five Star Hotel Systems Partner to Offer Enhanced Two-Way Property Management Interface
Adds New Technology, Partnership Programs for the Hospitality Industry
HENDERSONVILLE, TN (May 10, 2013) – Over the last two decades, InnLink CRS has emerged as a leading reservation services and representation company, providing voice and internet booking engines, GDS/IDS/OTA connectivity and account management services to approximately 6,000 independent hotels, chain properties and resorts worldwide. As the company celebrates its 21th anniversary, it is upgrading and expanding its partnerships and alliances of hospitality services and brands.
InnLink CRS and Five Star PMS announced today, an enhanced availability upgrade in their interface. InnLink CRS, powered by TravLynx technology, and Five Star Hotel System’s PMS solution have launched the two-way capabilities for maintaining real-time rates, availability, inventory, and packages – allowing properties to open their entire inventory on the GDS and OTAs with no fear of overbooking. Enhanced availability interfaces have been shown to increase CRS revenue across the InnLink customer base by 104%.
“This enhancement is certain to increase reservation revenue and RevPAR” cites Kristin Intress, President of InnLink CRS. “The upgrade also increases guest satisfaction by allowing InnLink’s 24-hour Call Center to assist with bookings made directly by the property.”
InnLink has over 21 years of experience in the industry and provides a suite of central reservation solutions to over 6,000 customers. “InnLink’s goal is to significantly increase customer net revenue at a competitive price, while simplifying a complex process. We enable our clients to take care of their guests while we take care of them. InnLink offers a wide variety of services, relationships and partnerships representative of the company’s strengths and responsiveness to industry trends and directions,” added Intress.
Five Star Hotel Software Corporation develops, sells, installs, teaches and supports its unique suite of fully integrated hotel software and resort software. Since 1994, the company has continuously focused on client feedback, resulting in hotel software that is simple to use, extremely reliable, and very cost effective. With an astounding record of reliability – less than 0.3 after-hour calls per hotel per year since 2008 – Five Star delivers a 20 minute turnaround time on all support calls.
To learn more about the InnLink CRS or TravLynx technology, services, and brands, visit www.innlink.com or www.travlynx.com or contact Steven Napoli, Director of Business Development at 615.264.8052 or [email protected].
About TravLynx
Celebrating 21 years of service, TravLynx is a technology leader in Central Reservation Services, delivering the most comprehensive reservations and revenue management solutions with award-winning customer service in the hospitality and travel industry. With its state-of-the-art booking technologies, TravLynxpowers over 5,000 independent hotels, chain properties, resorts, and destinations worldwide. TravLynx offers a family of industry proven brands – InnLink serves mid-tier limited service properties; InnVite supports upscale, full-service hotels, boutique and resort properties; and VisitUs is the reservation and booking platform for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs).
To learn more about TravLynx, please call Steven Napoli, Director of Business Development at 615.264.8052
About Five Star Software
Five Star PMS has two versions to offer, depending on a hotel's room count. The Full Five Star program is designed for hotels over 44 rooms, or those properties under 44 rooms offering high service such as a resort or specialty inn services. The Lite Five Star program is designed for hotels with fewer than 44 rooms; however, both fully integrate with all of the additional modules offered by Five Star.
Five Star Property Management Solution Five Star Hotel Systems is a Canadian company with dealers throughout North America offering you the most comprehensive suite of Windows based software for hotels. Over 550 properties have chosen the Five Star System, making it the number one selling system in Canada. Close to 25% of the independent hotels in Canada over 45 rooms use Five Star. The company has been in operation since 1994, and its owners have been developing and teaching hotel software since 1983.
Contact: InnLink CRS Contact: Steven Napoli Director of Business Development 130 Maple Drive North Hendersonville, TN 37075 [email protected] 615.264.8052 Five Star Hotel Systems Contact: Peter Able [email protected] 800.965.4606