Hotel Online Special Report EI Brings Language-Free Training to Extended-Stay Segment ORLANDO, Fla., March 1999—As the extended-stay segment continues to expand, housekeeping managers and supervisors are faced with a training challenge: kitchens. From loading and unloading dishwashers to scouring broiler pans and cleaning refrigerators, housekeeping duties at extended-stay properties include tasks that have not been part of the job list for housekeepers at traditional lodging properties. Most training materials don’t even address these unique housekeeping issues—until now.
World Trainer: Extended Stay Guestroom Cleaning, the newest language-free video from the Educational Institute of the American Hotel & Motel Association, details the housekeeping tasks and responsibilities at an extended-stay property. Through live action demonstrations, icons, and audio special effects, this video teaches housekeeping staff proper techniques for cleaning and sanitizing kitchens, and also shows different levels of cleaning, such as light touch, full cleaning, and check-out cleaning.
The wordless format of this World Trainer video is ideal for today’s diverse workforce, enabling trainers to teach all their employees together, regardless of language fluency. Other titles in the series include: Guestroom and Bathroom Cleaning, Guestroom and Bathroom Cleaning—Economy Lodging Version, Laundry, Houseperson, Floor Care, Warewashing, Bus Person, and Security Awareness.
Regular prices are $179.95 for AH&MA members and $224.95 for nonmembers. To order or for more information, call 1-800-752-4567 (407-999-8100 outside the U.S. and Canada), or visit EI’s web site at www.ei-ahma.org.
Established in 1953 as a nonprofit educational foundation of AH&MA, the Educational Institute is the world’s largest hospitality communication resource center, providing quality training and educational materials for the hospitality industry.
Contact: Elizabeth Johnson Public Relations Manager 517-372-8800 [email protected] Also See: Video Training Series Designed Specifically for Mid-market, Economy, and Budget Hotels Released / Dec 1998 EI-AH&MA / Ready-to-lead seminars from the Educational Institute/ June 1998