| January 01, 1998

1. Accessible showers

2. Large bathrooms

3. Accurate information when calling ahead, with knowledgeable reservationists

4. Helpful staff, sensitive to the needs of the disabled

5. Enough space in room for easy maneuverability

6. Suitable beds

7. Aesthetically pleasing guest rooms

8. Refrigerator in guest rooms

9. Accessible parking

10. Easy access to guest room controls