whitepaper

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whitepaper

Duetto Releases Whitepaper Based on Revenue Manager Feedback

Duetto | June 25, 2019

New publication details how and why hoteliers must look beyond revenue and lean on technology to enable and empower them to provide a better guest experience. San Francisco, 25 June, 2019 - Duetto, hospitality’s innovative provider of cloud-based revenue strategy applications, has published a whitepaper showcasing research gathered through surveys and interviews with nearly 100 revenue managers from across the globe. The piece explores many of the new trends shaping the hotel industry as well as many of the pain points experienced by revenue managers, including how concerns seem to have shifted from competing with OTAs and driving top...

Now Available: The Q2 Hotel Digital Marketer’s Whitepaper

HEBS Digital | May 14, 2019

Now available for viewing and download, the Q2 2019 Whitepaper Edition: The Hotel Digital Marketer's Whitepaper, covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. The whitepaper takes a deep dive into strategies that will help to reach different audiences through every phase of the travel planning journey. Read the Q2 2019 whitepaper to learn about: What's Trending: Stay in the loop with the need-to-know trends of the quarter, including video coming to Google responsive display ads, the rise of Snapchat advertising, and asymmetrical website designs. From th...

Now Available: The Q1 2019 Hotel Marketer’s Whitepaper

HEBS | February 21, 2019

Now available for viewing and download, the Q1 2019 Hotel Marketer's Whitepaper, covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. The whitepaper takes a deep dive into strategies that will help to reach different audiences. Read the whitepaper to learn about: What's Trending: Stay in the loop with the must-know trends of the quarter including the new redesign of the Google Hotel local pack, Pinterest launching traveler personas to help advertisers reach their best audience, and advances in voice search with the Google Assistant. From the Design Studio: Get in...

Now Available: The Q4 Hotel Digital Marketer’s Whitepaper

HEBS Digital | November 5, 2018

Now available for viewing and download, the HEBStrategy Q4 2018 Whitepaper Edition: The Hotel Digital Marketer's Whitepaper, covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence. The whitepaper takes a deep dive into strategies that will help to reach different audiences. Read the HEBStrategy Q4 2018 whitepaper to learn about: What's Trending: Stay in the loop with the must-know trends of the quarter, including the growth in popularity of loyalty programs, updates to Google Hotel Ads, and tips for capitalizing on intent. From the Design Studio: Get inspiration fro...

Lodging Interactive White Paper – A Social Customer Care Guide for Hotels

Lodging Interactive | December 11, 2014

In a white paper penned by Lodging Interactive President, DJ Vallauri, social customer service should be the 'new normal' for hoteliers looking to convert connected Millennials into loyal guests. PARSIPPANY, N.J. - DECEMBER 11, 2014 - The hospitality and travel industry is seeing some of the largest increases in inbound messages on social media across any industry. Most messages are questions, complaints or comments sent by guests, potential guests and travelers that expect a nearly rapid reply. With hotels and travel brands failing to provide response rates and times to match this increase, the online reputations of many hotels hang in...

Intelity Study Reveals Mobile Check-In One of Top Services for Hotel Apps

Intelity | September 8, 2014

ORLANDO - September 8, 2014 - Intelity, leading provider of integrated guest service technology for the hospitality industry, released data from 25 of the company's global clients today. The data provides a look at use of Intelity-created mobile apps and found that the top five most used guest services are: Concierge requests Hotel information Housekeeping requests Dining/In-room dining Pre-arrival requests and mobile check-in/check-out The hotels were located in 25 different cities, including six in North America, one in South America, 12 in Asia, three in Africa, and three in Europe. Nine of the hotels had fewer than 250 guest ...

Whitepaper: Hotel Distribution 500 Shades – Mostly Grey

RateGain | August 5, 2013

Hotel distribution often creates a confusing technology picture. As solutions proliferate and evolve, opportunities emerge to combine and simplify. Successful integration between previously separate applications and vendors is also becoming more common. This paper examines the background to the 500 shades of complexity and suggests options to help hoteliers equip themselves for more cost- effective and straightforward distribution by combining the strengths of channel management and CRS. Download Whitepaper. ...


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