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SHR and Cloudbeds Partner to Transform Hospitality Management
SHR | March 4, 2024
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SHR, Stayntouch Launch Timely Resource to Help Hoteliers Improve Guest Experience While Automating Operations
Stayntouch | June 21, 2022
Industry experts contributed to “The Hotelier's Playbook to Amplifying Revenue and Engagement Across the Guest Journey,” available free online and at HITEC 2022 BETHESDA, Md. — June 21, 2022 — Sceptre Hospitality Resources, which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, in collaboration with Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, has published a whitepaper that gives hoteliers the tools they need to improve the guest experience and maximize revenue at every stage of the guest ...
SHR and ReviewPro Integration Streamlines Guest Communication
SHR | May 11, 2022
HOUSTON and BARCELONA – May 11, 2022 – Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, has integrated its Maverick CRM with the Guest Experience Platform offered by ReviewPro, a Shiji Group brand. Thanks to a new API integration, Maverick clients can now integrate the data collected from the Guest Survey solution within the Guest Experience Platform directly within the CRM. The Maverick system will provide the guest with a dynamic link in their post-stay communication, which now originates from Maverick ...
InTown Suites Turns to SHR for Cross-Product Automation
Sceptre Hospitality Resources (SHR) | May 5, 2022
Facing challenges sharing data and actions across systems, InTown has implemented SHR’s Bridge platform to automate traditionally manual processes. HOUSTON – May 4, 2022 – InTown Suites, a leader in extended-stay hotels with nearly 200 properties in 22 states, has expanded its partnership with Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey. InTown, already a user of SHR’s Windsurfer CRS, is now leveraging SHR’s Bridge platform for increased functionality to automate several previously manual proces...
stayntouch and SHR Enhance Their Cloud Integration, Delivering Transparency and Control to Revenue Management
Stayntouch | October 27, 2021
Stayntouch, a global leader in cloud hotel property management systems (PMS) and contactless technology, today announced an enhancement to its partnership with Sceptre Hospitality Resources (SHR), a pioneer of advanced hotel revenue management technologies. Stayntouch PMS now integrates with SHR’s Wave revenue management system (RMS). SHR Wave RMS leverages the latest in artificial intelligence to create an advanced and transparent RMS with a human touch. Wave unburdens revenue managers from having to blindly trust the ‘black box’ of most legacy RMS platforms. Instead, Wave users can leverage a transparent Strategy Builder Tool, whic...
SHR’s Maverick CRM, Wave RMS Certified by Infor HMS
SHR | October 5, 2021
SHR’s full suite of revenue-generating products is now sharing data through deep integrations with Infor’s Property Management Solution. HOUSTON – OCTOBER 5, 2021 — SHR announced today that its Maverick CRM and Wave RMS products have completed their certification with the Infor Hospitality Management System (HMS) platform. These applications join SHR’s Windsurfer CRS – which has previously been certified by Infor – as solutions that can now be seamlessly integrated within the Infor HMS environment. A next-generation Cloud-based PMS, Infor HMS is designed to jump-start an organization’s digitalization journey by creating ...
SHR Data Shows Record Direct Website Demand and Increased Conversion Rates
SHR | August 4, 2021
Hotels using the Windsurfer Booking Engine saw a combined record 3.3 million visitors in June 2021 and 3.4% of those travelers converted into bookings. HOUSTON, August 4, 2021 — Hotels using the Windsurfer Booking Engine from SHR, Sceptre Hospitality Resources, saw a record amount of traffic to their direct websites in June 2021 and converted 3.4% of that traffic, higher than most reported industry averages. Hotels have seen demand – mainly from leisure guests – creep up slowly but surely since the beginning of the year. But very few hoteliers predicted demand would rebound so quickly to higher levels than ever before. The 3.3 mil...
SHR Expands Google Connectivity to Drive Direct Traffic Through Free Booking Links
SHR | July 29, 2021
Windsurfer Booking Engine clients now have the ability to capture direct bookings from the world’s largest search engine by appearing throughout Google search results at no cost. HOUSTON, July 29, 2021 — SHR, Sceptre Hospitality Resources, a leading provider of technology that helps hotels execute their best revenue generation strategies, has teamed up with Google to provide its clients with the search giant’s newest product, Free Booking Links. Free Booking Links appear organically in Google search results when users search for hotels and can be used to drive traffic directly to the hotel, avoiding costly OTA commissions. Free bo...
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