Meeting the New Demand for Happy Hour Dining This Spring
Larry and Adam Mogelonsky | April 14, 2021
Porter, a New Contact-Free Food Ordering Technology, Launches in 10 U.S. Hotels
Porter | March 4, 2021
F&B/ FF&E
5 Tips for Cutting Down Food Costs
HotStats | September 17, 2020
With COVID-19 slicing into hotel profit, cutting food costs is more important than ever—especially with so many hotels now relying on food and beverage (F&B) services to meet guest expectations. If hoteliers want to drive profit in the wake of COVID-19, it’s crucial to monitor F&B costs. Otherwise, the expenses from these important operations could be draining critical cashflow. Luckily, there are simple ways a hotel or resort can grab control of its F&B expenses and increase profit. And lowering food costs is at the core of that plan. Here are five ways to lower food costs in the hotel industry in the face of COVID-19: ...
This Is Why You Keep Your Restaurant’s Signature Dish
Larry Mogelonsky | September 16, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Chefs are creative individuals and I’m continually blown away by what these professionals can do when challenged to explore their passion. But a restaurant needs some marketing sensibility if it going to thrive, especially in a hotel or urban capacity where there are numerous other independent and more agile operations to compete with. While some executive chefs are themselves tremendous impresarios or, dare I say, celebrity chefs, many others need to be reined in so that the menus are in stride with what the market wants and so that they fit with the dining outlet’s theme for a...
What Does a Restaurant Manager Do?
EHL | August 31, 2020
One job, many hats Restaurant Managers ensure restaurants run smoothly and efficiently. They seek to provide customers with pleasant dining experiences that live up to brand standards. Their efforts, which include effectively managing employees, are ultimately geared towards safeguarding the profitability of the restaurant. In effect, an RM embodies general management, administration, customer services, human resources, supply chain & procurement, health and safety, compliance, accounting & marketing – all rolled into one. This is particularly true for those working in smaller establishments, who are in frequent contact with bot...
How Hotel F&B Pivoted in Response to COVID-19, and What the Future Holds
Court Williams | August 12, 2020
By Court Williams Global tourism has been expanding rapidly over the past few decades, and this was a primary factor driving the hospitality industry before the coronavirus outbreak. Growth projected by the World Tourism Organization (UNWTO), set the expected number of tourist arrivals across the globe at more than 1.5 billion by 2020. Covid-19 had other ideas, however, and 2020 has turned out to be the year everything changed. Hotel food and beverage (F&B) operations are among some of the most-affected industries. Key Hotel F&B Trends Before Covid-19 Change is inevitable, and the whirlwind arrival of Covid-19 proved once agai...
How F&B Service Will Change Post-COVID
HotStats | August 4, 2020
As COVID-19 plows through the hospitality industry, it’s carving new paths to profit along the way. Moving forward, hotel food and beverage (F&B) services will be among the most transformed departments in the post-COVID-19 world. Already, the virus has changed how F&B services attract customers, and it’s altering the habits of guests. (In a prior post, we presented how social distancing could transform F&B operations.) Wondering how F&B services will change for hotels post-COVID-19? In this article, we’ll dig into the answer. What’s the State of Hotel F&B Services Now? Unfortunately, many business owners wi...
Take Local to the Extreme
Larry Mogelonsky | July 22, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Prior to Covid, hoteliers all over the world were already working on various programs to support local businesses and showcase the best of the community to guests. Now that the pandemic is practically locking out international travelers, the push for drive market customers and ‘local everything’ has bloomed exponentially. But if you are pursuing a course that many of your competitors are also going after, how do you stand apart? The answer is to go deep into your culture and lore, and simply outdo your rivals through what I call ‘extreme local’. Every city is unquestionab...
The Impact of Social Distancing on Hotel F&B Operations
HotStats | July 17, 2020
When 2020 is over and done with (could not come sooner, right?), “social distancing” will be the frontrunner for buzz term of the year. It doesn’t even matter that the World Health Organization has lobbied vigorously for the phrase to be dropped in favor of “physical distancing.” Poppycock ... hogwash ... piffle ... social distancing shall proceed as the preferred patois of the pandemic. Social distancing will play a key role in hospitality operations going forward, and in no place will this be more pronounced than food and beverage operations (F&B), which include restaurants, bars and conference and banqueting. F&...
The Tuxon, Newest Member of Marriott International’s Design Hotels Portfolio, Features Furnishings by Eclipse Hospitality
Eclipse Hospitality | July 9, 2020
PHOENIX, July 9, 2020 - After months of renovation and construction, the newest member of Marriott International’s Design Hotels portfolio, The Tuxon, opened July 3rd in Tucson, Arizona with casegoods manufactured by Phoenix-based Eclipse Hospitality. The Tuxon, pronounced “Tuck-son,” a playful nod to visitors to Tucson who mis-pronounce the silent “c” in the city’s name, joins Marriott’s elite group of more than 300 hotels located around the globe that promise their guests an immersive local experience. The Tuxon is set to be the first Marriott Design Hotels property in Arizona. “Furnishing The Tuxon was a beginning-to-end...
Serving Up the Future: Technology in F&B
| July 1, 2020
By Kimberly Yoong Even as the adoption of high-end technology became increasingly prevalent across industries around the world, the hospitality industry had long resisted indulging in automation, insisting on the value of the ‘human touch’. But with COVID-19 concerns still rife, many hotels and restaurants have had to turn to technology, ironically, to keep the physical, human touchpoints to a minimum. In 2019 alone, the agri-food tech industry saw US $19.8 billion in funding, of which nearly 40% went to eGrocers (20%) and offsite retail and restaurant infrastructure (16%). And now with the pandemic making food delivery apps and onl...
5 Easy Steps to Bring Employees Safely Back to Work Using the InvoTech UHF-RFID Uniform System
InvoTech | June 17, 2020
InvoTech Systems provides the perfect solution to help wardrobe operations transition employees safely back to work in the current situation—respecting social distancing and hygiene norms to enable full productivity of staff. Track your entire inventory and distribute uniforms without physical contact using the UHF-RFID Uniform System—from uniform purchase, assignments, daily use and laundry activity. Processing uniform transactions and recordkeeping is automated by simply passing the uniform items over a counter-top RFID antenna, a bulk reader station or using a portable handheld RFID reader. Here are the 5 easy steps you can implemen...
3 Simple Steps to Ensure Cleanliness Amid Covid-19 Worry
HotStats | June 16, 2020
COVID-19 has amplified the call for hotel cleanliness. Long after the virus is gone, the dangers of germs will linger in guests’ minds — producing anxiety with every sneeze, every handshake and every dubious surface. It’s up to hoteliers to both protect visitors and put their minds at ease. For hoteliers, the only way forward is through a fresh hotel cleanliness strategy. In this article, we’ll lay out a plan to not only keep guests safe, but also calm their nerves about virus threats. Here’s how to assure visitors of hotel cleanliness during and after COVID-19. Step 1: Reevaluate Your Deep Cleaning Plan Before the travel in...
Ripclear Releases New V2 COVID-19 Face Shields to Safeguard Hotel Personnel
| June 16, 2020
Ripclear, makers of the most advanced protective film for outdoor sports eyewear, announced the launch of its V2 Shield, designed to protect personnel dealing with the COVID-19 outbreak including hotel staffers, EMS workers, nurses, police, facility and operations personnel, and other front-line staff. They expertly designed V2 Shield features with 91% optical transparency, so that personnel can safely and effectively do their work while staying protected via a certified medical face shield. “We heard the needs of frontline responders and essential workers across the country, and are producing an optically clear, anti fog, foam padded fa...
Unlock New Possibilities With Contactless Access Control
ID&C | June 9, 2020
Florida based company, ID&C, helping to provide solutions to protect hotel staff and guests As the world emerges from self-isolation and people begin to travel once again, is your property ready with a plan for how you are keeping your hotel staff and guests safe? Now is the time to offer the option for your guests to purchase contactless access control products, such as “single use” pre-packaged RFID wristbands and key cards. With the increased need to ensure proper sanitation and health standards everywhere, it's important to secure your venue and easily identify your authorized guests. ID&C offers RFID and non-RFID contac...
Restaurants Reopening: An Overview From Lausanne, Switzerland
Beatrice Venturini | June 8, 2020
By Beatrice Venturini & Dr. Reza Etemad-Sajadi On Monday 11th May, restaurants and bars were among the few public establishments in Switzerland allowed to reopen. The move was preceded by lengthy Federal Counsel regulations made available to all restaurateurs setting out the now rather familiar guidelines: 2m distances between tables, maximum 4 people at a table, strict hygiene measures, service staff in masks and required contact details of each customer. Some noise was made about whether the move had come too soon, since initially the Swiss government had suggested reopening around early June. But with the Swiss Germans claiming f...
Bartech Addresses the Post-COVID Hotel Environment With Launch of Minibar+ for Remote Operation and Control
Bartech | June 2, 2020
New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety LAS VEGAS — JUNE 2, 2020 — Bartech, a Las Vegas-based provider of automatic, profit-generating minibar solutions for the global hospitality industry, has unveiled Minibar+, an innovative solution that enhances Bartech’s manual minibars with semi-automatic functionality. Simple to set up and implement, Minibar+ is a “plug and play” solution that is available as a downloadable application, easily adding semi-automatic functionality to Bartech’s manual units to give hotel ope...
Plungepacker Device Designed to Help Hotels Meet the New Cleanliness Expectations of Guests
Plungepacker | May 28, 2020
As The New England Journal of Medicine confirms Coronavirus in human stool, an innovative and cost-effective new solution addresses the risks for hospitality industry Wisconsin Dells, WI (May 28, 2020) – Industries across the globe need to adapt to the new standards to address cleanliness and hotels are no exception. Hygienic standards will be a top priority for hotel guests when they return, and current operational protocols will need to evolve to meet guest expectations to ensure they are safe and healthy at your property. Developers of the Plungepacker are announcing their hygienic transporting device for toilet plungers which ca...
Food for Thought for the World’s Restauranteurs
PolyU’s School of Hotel and Tourism Management | May 15, 2020
Restauranteurs will for the first time have a highly accurate way to measure their financial constraints, thanks to a pioneering index recently developed by Dr. Sung Gyun Mun of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researcher. Although the restaurant industry is a vital driver of economic growth around the globe, restaurant firms are still subject to financial constraints that can pose a severe threat to their survival. Until now, little effort has been made to explore the financial pressure facing firms in the specific context of the restaurant industry. In their ground-breaking...
Covid-19 and Fine Wines: The Perfect Blend for a Severe Headache?
Dr Jean-Philippe Weisskopf | May 15, 2020
By Dr Jean-Philippe Weisskop Covid-19 has officially been a pandemic only since March 11, but its effects on the economy are already dramatic. For several industries, the current crisis is likely to become the most severe since the Great Depression. This is notably the case for the travel & leisure industry. In this article, we investigate the impact of Covid-19 on the fine wine market which represents the upper segment of the wine market and which is closely connected to the hospitality industry. The market for fine wines is dominated by France, with Bordeaux and Burgundy accounting respectively for close to 50% and 20% of the trad...
Best Practices for Reassuring Your Customers and Employees During the Closure of Your F&B Outlets
Alex Sogno | May 12, 2020
By Alex Sogno During this disruptive time, most hoteliers and F&B managers agree on one thing: A not-so “business-as-usual” future will follow the current changes. We know that as the hospitality industry begins recovering from COVID-19, there will be many new challenges ahead. But what can be done with F&B outlets now, to come out of this crisis stronger and better prepared for these future changes? Together with industry experts, we compiled best practices for providing reassurance to customers and employees during the closure of your F&B outlets. Furthermore, we offer you some suggestions on how to build up relationships...
Lodging Interactive Launches Touchless Digital Menu System for Restaurants and Hotels
Lodging Interactive & commingle:engage | April 29, 2020
PARSIPPANY, NJ - April 29, 2020 - Lodging Interactive the hospitality industry's premier provider of full-service social media marketing and guest reputation management services today, announced the launch of MyMenusOnline, its new touchless digital restaurant menu system. With MyMenusOnline restaurant guests simply scan a tableside QR code or NFC tag to view the restaurant's menu on their own mobile device. The system is meant to replace traditional printed menus and eliminates concerns in potentially passing germs between in-house dining guests handling the same menus. “The new normal has us all concerned with the cleanliness of every...
sbe Starts Hiring of 1,000 New Team Members for C3 Amid COVID-19
C3 | April 16, 2020
Sam Nazarian to Commence Recruitment Immediately to Staff 138 Ghost Kitchens Opening by End of 2020 Nazarian will Prioritize Employees Furloughed at Other Restaurants and Properties Due to COVID-19 MIAMI, April 16, 2020 -- Sam Nazarian, Founder and CEO of sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning global brands, today announced that recruitment has begun for 1,000 newly-created positions across the country for sbe's C3 (Creating Culinary Communities) subsidiary. As part of the opening of [food halls] and 138 ghost kitchens before the end of the year, C3 is hiring across the entire organi...
Torrance Marriott Hotel Installs Clear Sky’s Food Inventory Management System for Increased Control
Clear Sky Software | April 15, 2020
CHARLOTTE, North Carolina – April 15, 2020 – Clear Sky Software, Inc. ® announced today that The Torrance Marriott Redondo Beach, in Torrance, California, has installed Clear Sky’s food inventory management system, called Clear Sky FOOD, for increased and better control over the hotel’s food product inventory. This Torrance hotel has been a customer of Clear Sky Software for many years utilizing the company’s beverage inventory control system called Clear Sky BEVERAGE. Desiring one inventory system for both food AND beverage products, Torrance looked no further than the successful relationship already in place with Clear Sky Softwa...
Global Hospitality Company sbe and Its Subsidiary C3 Announce the Creation of More Than 500 New Jobs in Greater Los Angeles to Fuel Growing Roster of ...
sbe | April 9, 2020
LOS ANGELES, April 9, 2020 -- Sam Nazarian, Founder and CEO of sbe, the leading lifestyle hospitality company that develops, manages and operates award-winning global brands, today announced that recruitment has begun for more than 500 newly-created positions in the Greater Los Angeles area for sbe's C3 (Creating Culinary Communities) subsidiary, that is focused on expanding the company's growing roster of ghost kitchen concepts and delivery offerings; including Umami Burger, Sam's Crispy Chicken, Krispy Rice and the forthcoming Plant Nation. "We are living in ever-changing times and have seen the hospitality industry face unprecedente...
For the First Time, DoubleTree by Hilton Reveals Official Chocolate Chip Cookie Recipe so Bakers Can Create the Warm, Welcoming Treat at Home
Doubletree by Hilton | April 9, 2020
MCLEAN, Va. - For the first time ever, DoubleTree by Hilton is sharing the official bake-at-home recipe for the brand’s beloved and delicious chocolate chip cookie, so at-home bakers can create the warm and comforting treat in their own kitchens. The warm chocolate chip cookie welcome is synonymous with DoubleTree hotels worldwide, and travelers look forward to receiving one, fresh from the oven, upon their arrival. DoubleTree cookies have a passionate fan following and a long history. More than 30 million are consumed every year, and the DoubleTree chocolate chip cookie even became the first food to be baked in orbit during experim...
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