Rethinking How to Use the Minibar for Total Revenues
Adam and Larry Mogelonsky | December 21, 2022
Wine as a Quick Win for Hotel Revenues in 2023
Adam and Larry Mogelonsky | September 28, 2022
F&B/ FF&E
Hotels Are Filling Up. Guest Stomachs, Too.
HotStats | July 21, 2022
There’s an open secret amongst hoteliers: They love the ‘B’ in F&B. The ‘F’? Well, there’s another word that starts with an F they often used to describe it. That’s because making money on food can be a difficult proposition for some. Unlike alcohol, there are many associated costs, spoilage, breakage—you name it. But as hotel operators have taken better control over the hotel P&L, with brands assisting by making cost-saving concessions, food and beverage has gone from a pejorative to a positive. Anyone who orders a bottle of wine at a hotel knows he or she will be paying an upcharge of as much as 100% or even more ...
Raising the Bar: Five Ways Hotels Can Optimize F&B Operations
JLL | July 11, 2022
The pandemic has highlighted the untapped potential in hotel food and beverage (F&B) industry. Once the darling of the hospitality sector – restaurants such as the Savoy Grill in London were the center of high-society, attracting the rich and famous from near and far – F&B has played second fiddle to room sales in an industry preoccupied with margin on rooms and RevPAR. Hotel F&B fell out of favour alongside the proliferation of standalone casual and high-end restaurants. But the harsh impact of Covid-19 on the travel industry has highlighted the need to unlock fresh cashflow through ancillary income streams and F&a...
Graduate Hotels Names Michele Evans as Executive Vice President of Hospitality
Graduate Hotels | July 6, 2022
Nashville, Tenn., - July 6, 2022 - Graduate Hotels® announced today the appointment of Michele Evans as Executive Vice President of Hospitality for the brand. Evans will be responsible for the strategic support and operational success of all food and beverage programs across the Graduate Hotels portfolio. “It is an honor to welcome Michele to our Graduate Hotels team as we continue to strengthen and evolve the hospitality experience across our portfolio,” said Kevin Osterhaus, Graduate Hotels President. “She brings a wealth of knowledge and experience to this role that will drive the next phase of food and beverage for the brand wi...
Beachy Wins E20X People’s Choice Award at HITEC Orlando 2022
Beachy | July 5, 2022
The technology innovator was selected by HITEC attendees as the industry’s most innovative startup company for its 5G-supported mobile point-of-sale (POS) and activity booking solutions. Miramar Beach, Fla. (July 5, 2022) – Beachy, a leading provider of next-generation solutions and services for the country’s leading resorts, has been named the Entrepreneur 20X (E20X) People’s Choice Award winner at HITEC Orlando 2022. Only eight companies including Beachy were selected to participate in this year’s E20X competition. In this time of staffing shortages across the industry, Beachy delivers solutions that make servers’ jobs eas...
Cendyn Announces Partnership With OpenTable to Integrate Hotel Reservation and Dining Data Into a Unified Guest Profile
Cendyn | June 28, 2022
The new integration between the restaurant platform and Cendyn’s eInsight CRM gives hotel restaurants the ability to recognize, reward, and incentivize their most loyal guests through their dining experiences Tuesday, June 28, 2022 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce its partnership with OpenTable, a leading restaurant platform, to allow hotel and resort restaurants the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. The new integration between Cendyn’s eInsight CRM and OpenTable provides visibi...
Ten Tips to Maintain Hotel Restaurant Margins During Ongoing Inflation
Larry and Adam Mogelonsky | June 22, 2022
By Larry and Adam Mogelonsky First it was the initial COVID-19 disruptions and the knock-on effects of inflationary money printing. Now it’s the war in Ukraine and the next round of lockdowns in China affecting shipping out of Shanghai, Shenzhen or Ningbo. And then there are all the forces preventing your restaurants from properly staffing up. Such macroeconomic supply shocks will continue to plague your F&B operations for the rest of the year and (our prediction at least) for the better half of the decade ahead. How do you adjust? There are steps you must take in the immediate term to maintain profitability but, importantly, thes...
Shiji Launches Simplify by Infrasys, A New Point-of-Sale Solution for Hospitality F&B Businesses in the Americas
Shiji Group | June 22, 2022
Shiji launches Simplify by Infrasys, a new and innovative point-of-sale solution designed for the restaurant and hotel industry with the ability to adapt to limited-service hotels, both branded and independent. ATLANTA, Georgia, June 22,2022 – Shiji, the hotel technology innovator, is launching Simplify by Infrasys at HITEC Orlando. A new and innovative point of sale solution created for Hospitality F&B businesses in the Americas needing a simple-to-learn and easy-to-manage POS solution. Infrasys, a Shiji Group Brand, is one of the most renowned global enterprise cloud-based POS systems. Shiji is now able to offer independent and...
Hilton Trains Waiters and Waitresses to Become ‘Waitographers’ in Order to Capture the Perfect Photo
Hilton | June 14, 2022
LONDON – Today, Hilton (NYSE: HLT) launches ‘Waitographer’, to help team members capture great photography of guests at its restaurants and bars. Almost 200 team members from hotels across the country, and 500 across the globe, have now been trained by renowned photographer, Roger Moukarzel. The initiative, which launched in the UAE and Saudi Arabia at the beginning of this year, sees highly acclaimed photographer, Roger Moukarzel, train Hilton’s waiters and waitresses, taking them from amateur to semi-professional photographers! After completion, team members receive a certificate and a badge so that hotel guests can easily iden...
Distillery District Restaurants in Toronto Successfully Running on Silverware POS
Silverware | June 14, 2022
Transitioning six restaurants to Silverware was seamless and the solution is driving efficiencies, eliminating stress, increasing revenues, and boosting employee satisfaction; Visit Silverware in Booth 1737 at HITEC Orlando Markham, Ontario, June 14, 2022 — Silverware has been selected by Distillery Restaurant Corp. to provide point-of-sale solutions to El Catrin Destileria, Cluny Bistro & Boulangerie, Pure Spirits, Madrina Bar y Tapas, District Pizza, and Distillery Events. Each restaurant is located in Toronto’s historic Distillery District, regarded as Canada’s premier arts, culture and entertainment destination. “For mor...
Atlantis Paradise Island Appoints Anthony Clément as Vice President of Food & Beverage
June 8, 2022
PARADISE ISLAND, BAHAMAS (June 8, 2022) – Atlantis Paradise Island in The Bahamas names Anthony Clément Vice President of Food and Beverage. Clément is responsible for strategic planning, operational management, and implementation of new and innovative food and beverage concepts across Atlantis Paradise Island's 40 restaurants, bars, and lounges in his new role. He will also drive training and development programs for team members. Clément brings over 20 years of executive experience in the food and beverage industry to his position at the resort. Prior to joining Atlantis, he served as National Director of Food and Beverage for the ...
Stayntouch PMS Integrates With GoTab POS, Delivering Enhanced Dining Experience for Guests and Increased Revenue for Hotels
Stayntouch | June 7, 2022
Integrated mobile PMS and POS delivers a personalized, flexible and contactless guest experience for hotel guests BETHESDA, Md. — June 7, 2022 — Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a partnership and direct integration with GoTab, an innovative cloud-based platform that helps savvy hoteliers optimize their food and beverage operations using cost-effective, agile and contactless technology. GoTab allows hotels to optimize their dining operations, reduce operating costs and drive incremental F&B revenues. Whether they use GoTab for in-room service or o...
Sandro Falbo Named Culinary Director of Rancho Pescadero in Todos Santos
Rancho Pescadero | May 26, 2022
Baja California Sur, Mexico (May 26, 2022) - Rancho Pescadero, the highly anticipated luxury resort making its debut in Todos Santos this Fall, has appointed Chef Sandro Falbo as Culinary Director. A seasoned epicurean with more than three decades of experience in top-rated restaurants and luxury properties across the globe, Chef Falbo brings his talents to the dedicated team at Rancho Pescadero, where he’ll be at the helm of the resort’s ethnobotanical culinary program, celebrating cuisine authentic to the Baja region. Hailing from Rome, Sandro began his career in several of the Italian city’s notable restaurants before venturing to t...
Stayntouch PMS and Tabit POS Integrate, Offering Hotels Dynamic Mobile-First Tech Pairing to Amplify In-Stay Dining Experience
Stayntouch | May 17, 2022
Cloud-native PMS integrates with mobile hospitality platform to improve hotel guest dining experience BETHESDA, Md. — May 17, 2022 — Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a new direct integration with Tabit, a mobile-first hospitality platform with a specialty in hotel restaurants. Stayntouch’s cloud-native mobile PMS unburdens hospitality for hotel operators, staff, and guests. The intuitive PMS can be accessed from anywhere, with any device, and enables hotels to earn primary and ancillary revenue while delivering the option for a ...
Invasivorism as the Next Food Trend for Hotels
Larry and Adam Mogelonsky | May 4, 2022
By Larry and Adam Mogelonsky The English language sure loves its neologisms. (Don’t look this one up in your dictionary. It’s not there…yet.) The one in the title adds an ‘ism’ onto ‘invasivore’ where this latter word is ascribed to species that have been accidentally or purposefully introduced into a foreign environment where there are no natural predators to keep their numbers in check, thus diminishing biodiversity. Foremost examples are the African cane toads that have ravaged the Australian continent and the zebra mussels that have similarly become endemic to the Great Lakes. Specific to you, it’s important for hote...
Meyer Jabara Hotels Offers Expert Advice on How to Better Manage Hotel F&B Amidst Today’s Labor & Supply Chain Shortages
Meyer Jabara Hotels | May 3, 2022
Operating 30 hotels and 20 restaurants in 12 states, this leading hotel management group sites 7 ways to cut costs, maximize staffing, and emerge profitable in the days ahead [Danbury, Conn., May 3, 2022] — As the hospitality industry continues to deal with the labor crisis, the surmounting lack of truckers is putting even more strain on hotel and restaurant operations. Fewer drivers means an increase in the price of goods and the cost of delivery. With people eager to travel again, hoteliers with food-and-beverage operations are asking “What can we do differently to run our f&b departments more efficiently?” Meyer Jabara Hotels...
Award-Winning Destination Kohler Deploys Beachy’s 5G Mobile POS Solution to Optimize Food & Beverage, Golf and Retail Operations
Beachy | May 3, 2022
Miramar Beach, Fla. (May 3, 2022) – Beachy, a leading provider of next-generation solutions and services for the country’s leading resorts, today announced that Destination Kohler – which is part of Kohler Co. – has successfully deployed its innovative mobile point-of-sale (POS) solution in multiple areas of the five-star resort’s hospitality operation. Beachy’s advanced 5G communication protocol, sunlight-friendly interface and UX designed for conversational ordering, make it ideal for operations located everywhere resort guests want to be, including golf courses, pools, beaches and outdoor event spaces. The Destination Kohler...
Stayntouch PMS Integrates With Toast PoS, Delivering a Streamlined and Mobile Dining Experience for Hotel Guests
Stayntouch | May 3, 2022
Leading guest-centric cloud hotel PMS integrates with dining experience management system to elevate the F&B experience and help hotel restaurants streamline operations BETHESDA, Md. — May 3, 2022 — Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced a new direct integration with Toast, an all-in-one digital technology platform purpose-built for the entire restaurant community. Toast delivers a comprehensive, mobile solution to enhance the dining experience for both restaurateurs and guests. Toast allows restaurateurs to manage orders, payments ...
Reduce Time and Increase Inventory Accuracy With Clear Sky Software’s Interface to Piazza Produce
Clear Sky Software | April 27, 2022
CHARLOTTE, North Carolina – April 27, 2022 – Clear Sky Software, Inc. ® announced today the release of a new software interface between the company’s food inventory control system, called Clear Sky FOOD and Piazza Produce & Specialty Foods ®. This interface is available immediately. With this new offering from Clear Sky Software, hospitality organizations have a complete, back-office food inventory management solution integrated with a major food distributor. Clear Sky FOOD helps users track food products from the point of purchase, through receiving and the ultimate transfer to kitchens, restaurants, banquets or any POS o...
Hilton Anaheim Appoints Juan M. Lopez as New Executive Chef
Hilton Anaheim | April 20, 2022
ANAHEIM, Calif. (April 20, 2022) – Orange County’s largest property, Hilton Anaheim is proud to announce the promotion of chef Juan M. Lopez to executive chef. Building upon his 36-year tenure at the 1,572 room property, chef Lopez will continue to oversee all culinary operations for Hilton Anaheim’s 3 restaurants and catering services. “We are delighted to announce chef Lopez’s well-deserved promotion to executive chef,” said Shaun Robinson, general manager of Hilton Anaheim. “His fresh approach and proven leadership skills are undoubtedly instrumental in offering new dining experiences and elevated culinary offerings to our g...
Highgate Hawaii Announces New Food & Beverage Team Appointments
ʻAlohilani Resort Waikiki Beach | April 1, 2022
HONOLULU, HI - April 1, 2022 - Highgate, a leading real estate and hospitality management company with eight hotels in Hawaii, announced today that Chase Heu has been appointed Area Director of Food & Beverage for Highgate Hawaii and Alexandre Petard has been appointed Executive Chef for ‘Alohilani Resort Waikiki Beach. “We are thrilled to welcome these talented new additions to our team,” said Kelly Sanders, executive vice president of operations for Highgate Hawaii. “We are confident they will bring a creative and fresh perspective that will further elevate our food and beverage offerings at ‘Alohilani Resort and acros...
Plant-Based Is Here to Stay
Larry and Adam Mogelonsky | March 16, 2022
By Larry and Adam Mogelonsky Climate change is something opaque and far-off. In our minds, thinking only about the environmental impact of eating meat is not what’s causing people to slowly shift to more plant-based diets or the most apt term of ‘flexitarians’ where people gradually shift to roughly an 80/20 split between plants and animal products respectively. Rather, people are shifting because the overwhelming scientific research is showing that it’s healthier to eat more unprocessed fruits and vegetables. Yes, in the near term we see headlines that say that Beyond Meat or other equivalents have flat quarter-over-quarter sal...
Marriott Irvine Spectrum Appoints Gordon Fischmann to Director of Food and Beverage
Marriott Irvine Spectrum | March 16, 2022
IRVINE, CA - March 15, 2022 - Situated in the heart of the business and entertainment hub of Irvine, Calif., Marriott Irvine Spectrum is pleased to announce the appointments of Gordon Fischmann to director of food and beverage and Rey Blanco to general manager of the hotel’s rooftop bar, Hive & Honey. The newest additions to the culinary team will bring their talent and passion to further the hotel’s culinary experience for both guests and locals. Director of Food & Beverage Gordon Fischmann brings nearly two decades of global culinary experience to his executive position where he will oversee all aspects of the hotel’s culin...
California’s Bernardus Lodge & Spa Appoints Christian Ojeda as Executive Chef
Bernardus Lodge & Spa | January 24, 2022
CARMEL VALLEY, CALIF., 2022 – February 1, 2022, marks the arrival of Christian Ojeda, taking the helm as executive chef of Lucia Restaurant & Bar. Ready to fire up the stoves, Ojeda was selected following an intensive nationwide search for the 73-room lodge’s top toque. Set to deliver on expectation, he joins the Bernardus culinary team from Montage Deer Valley Resort in Park City, Utah, where he held the post of executive chef. Receiving a coveted 12 Forbes stars in 2021, Bernardus Lodge & Spa has long set the standard for luxury lodging along the California coastline. Ojeda’s strong resume and 20+ years in the culinary...
Top 7 Drink Trends in 2022
EHL Insights | December 23, 2021
After years marred by a global public health crisis, many of us are lapping up in-person social gatherings with friends, family and colleagues. Morning catch-ups over coffee, afterwork happy hour at the favorite waterhole or weekend drinks in town had mostly been replaced with coffees-to-go, virtual apéros, or alfresco drinking in winter like in summer. Consumers have become today their own baristas and bartenders, imbibing alone at home or at a distance outside. So how, and with what, will we quench our thirst? Here is EHL's selection of the top drink trends in 2022. In this pandemic-era, there is no doubt that the megatrends fo...
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