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Ten Steps to Revitalizing Your Coffee Experience

Larry Mogelonsky | March 21, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We all love caffeine and coffee happens to be among the most components in your F&B arsenal. Let's start by recapping what should you already know or have gone through with your team prior to starting to think about this ten-step process. Firstly, you've reviewed your brew and you're convinced it is a contender to of note to guests as well as locals. Next, you've done your best to include a great decaf companion. And lastly, you're offering, at a minimum, espresso, cappuccino and lattes to flesh out your menu beyond mere percolated beans. Now, how do you lever this into creating...

The Importance of Bottle Design in Selling Wine

Larry Mogelonsky | February 28, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) A riff on the classical adage, "Don't judge a book by its cover," let's first examine this more common expression a bit closer to see how it applies to wine, spirits and the pursuit of restaurant profits. We are told not to base our opinions or conclusions about objects and individuals solely on their outward appearance because there is often far more happening beneath the surface worthy of our consideration, if you were only to give said object or person a chance. It's a valuable piece of advice, hence why it sticks. But its popularity, aside from its terse and catchy qualities, ca...

Hospitality Financial Leadership – Is Your Hotel Culture Blame or Appreciation?

David Lund | February 19, 2018

By David Lund In my career, I have seen both. Lots of appreciation for hard work and a challenging workplace. On the flip side a horror story of the blame for "mistakes" and lack of preparedness. Blame is the easy one to master. Management by embarrassment as I like to refer to it. One of my past hotels was a classic blame game hotel. After a much-publicized error or screw up or service interruption the GM would warmly ask, "Where is my victim?" or state, "Bring me the victim." What usually followed was paramount to a public flogging. Everyone got their turn and the others would just watch in stunned disbelief only being thankful that i...

What Winesday Teaches Us About Restaurant Marketing

Larry Mogelonsky | February 14, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One clever practice used in restaurants to drum up sales during the midweek druthers is to devote a given day of the week or period of each day (otherwise known as 'happy hour') to a special promotion, either in the form of unique offerings or unbeatable deals. While this a good start for boosting those slow midweek cycles, numerous other eateries already have these types of programs fully set up with established marketing engines. And when everyone else is running something like this, how will you stand out by directly imitating your competitors? You can't, not unless you change th...

HOW TO ENSURE SAFE FOOD TEMPERATURES

ECO-FRIDGE (UK) LTD | February 5, 2018

HOW TO ENSURE SAFE FOOD TEMPERATURES Keep Hot Foods Really Hot, Keep Cold Foods Really Cold Commercial refrigeration cabinets are primarily designed for storing pre-packed cooked meats, delicatessen snacks such as baguettes and sandwiches, beverages, pre-packed salads, dairy products, fruit and vegetables. The open units offer customers these foods in a visually appealing, convenient format. European Union and U.K. regulators require manufacturers, retailers and caterers to keep food that is likely to support the growth of pathogenic micro-organisms (such as bacteria) or the formation of toxins at correct temperatures during preparatio...

The Growing Value of Hotel Bars

Chamberlin Public Relations | February 2, 2018

The days of sad, lonely, hidden-away hotel bars are long gone. Today, hotels are turning their bars into community watering holes, encouraging locals and guests alike to mix and mingle and providing a literal taste of the destination with local fare and libations. With savvy design (and top mixologists behind the counter), midscale and upscale hotels alike are finding new ways to bring in foot traffic and increase revenue at the same time. It's no surprise that when The World's 50 Bars published its list for 2017, five of the top 10 were located in hotels, including the top four on the list. The New Lobby Marriott's new millennial-focus...

New Edition of Planning and Control for Food and Beverage Operations Textbook Reflects Industry Trends, Technology Updates

the American Hotel & Lodging Educational Institute (AHLEI) | January 25, 2018

Orlando, Florida, January 2018—The ninth edition of Planning and Control for Food and Beverage Operations is now available from the American Hotel & Lodging Educational Institute (AHLEI). Written by Jack D. Ninemeier, Ph.D., this essential management textbook introduces readers to the control processes used to reduce costs and increase efficiency in food and beverage operations in restaurants and hotels. The book explores how planning and control functions can help operations work smarter, compete for greater market share, and provide value to guests. New to the ninth edition is a chapter feature called "Advice from a Mentor,"...

Learning from Sushi Master Jiro

Larry Mogelonsky | January 24, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) I trust that many of you have seen the beautiful, 81-minute documentary called "Jiro Dreams of Sushi" which was produced in 2011 (if not, look for it on Netflix). The film discusses the life and opus of Jiro Ono, the 85-year-old proprietor of Sukiyabashi Jiro, a 12-seat sushi restaurant located within Tokyo Ginza subway station. The restaurant does not even have its own washroom, and yet it has been awarded three Michelin stars, with Jiro being the oldest chef ever to obtain this level of prestige. How did he do this? While the movie will explain his methodology and philosophy in de...

Bartech Appoints Peter Kuzyk as Director of Sales in Support of Growth in North American Hospitality Market

Bartech | January 16, 2018

Industry veteran with over 25 years of experience set to spearhead new business initiatives and sales strategies Las Vegas — January 16, 2018 — Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, has announced the appointment of Peter Kuzyk as director of sales. Based in Montreal, Canada, Kuzyk is tasked with leading Bartech sales team efforts and ensuring that the company's ongoing market growth continues throughout the North American region. With automated minibar technology continuing to gain widespread interest due to its ability of serving as an in-room revenue stream ...

Casual Dining: A Fresh Perspective

Bill Conn | January 10, 2018

By Bill Conn and Greg Palmer Restaurant industry studies and reports have brought much attention to the shift in consumer choices and the flattening of year-over-year same store sales growth that the Casual Dining segment has been experiencing in recent years. However, there are still many exciting growth opportunities and ways that Casual Dining can flourish. Overall the restaurant industry is on the rise, with sales for 2017 expected to peak at around $800 billion according to the National Restaurant Association's 2017 Outlook report. While Full Service (which includes Casual Dining) is seeing a decline in sales growth the Full-Servic...

Hotel in Atlanta Benefits from Expanded Use of Clear Sky Software’s Inventory Control Systems

Clear Sky Software | January 10, 2018

CHARLOTTE, North Carolina – January 10, 2018 –Clear Sky Software, Inc. ® announced today that The Atlanta Marriott Marquis has implemented the company's food inventory control system, called Clear Sky FOOD. The Marquis has been a customer of Clear Sky for many years using the company's Clear Sky BEVERAGE inventory software. Clear Sky FOOD is a comprehensive, perpetual inventory system that tracks and controls all food products. Functions include purchasing/ordering, receiving, electronic requisition, outlet transfers/issues/returns and physical inventory. Rounding out the features include Clear Sky's interfaces to major ...

Hotel Trends in F&B for 2018

Larry Mogelonsky | January 3, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Just as they did a century ago, hotel restaurants have a mantle to uphold by striving to be culinary leaders in their respective locales. To do so in today's competitive foodservice landscape, however, requires constant ingenuity. Everyone knows about the big push to offer healthier options, incorporate any purported superfoods and raise the profile of local producers through farm-to-table programs. Much like nearly every other customer who will set food in your eatery, I would expect that your team already have those three well in hand. Below are five more to consider as the New Ye...

Healthy Eating Means Healthy Desserts Too

Larry Mogelonsky | December 13, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We're a stone's throw away from 2018. People are drinking less alcohol, renouncing cigarettes, exercising more often and eating healthier. If you're smart, you'll get with the program. Many other articles, especially those under the purview of New Year's resolutions, will cover methods and choice tips by which to give your mains and appetizers the health kick they need to keep drawing in patrons with increasingly esoteric dietary restrictions. One nutritional piece of advice around this time of the year that can be quite damaging to our restaurants, however, is to cut out desserts e...

Automate the Receiving of Your Beer, Liquor & Wine Products with Clear Sky Software and Fintech

December 8, 2017

CHARLOTTE, North Carolina – December 8, 2017 –Clear Sky Software, Inc. ® announced today the release of a new software interface between the company's beverage inventory control system, called Clear Sky BEVERAGE and Fintech. This interface is available immediately. Through the company's Fintech interface, users of Clear Sky BEVERAGE have a beverage tracking system that automates the process of receiving beer, liquor and wine products. Once alcohol orders arrive at a customer site, users select the Clear Sky BEVERAGE receiving function and import electronic invoices from their alcohol vendors. Product pricing is updated t...

Over 30 Hotels and Commercial Laundries Each Have Saved More Than One Million Gallons of Water Using Xeros Polymer Cleaning

Xeros Cleaning Technologies | December 6, 2017

Two Hotels Saved Over Five Million Gallons and Eleven Saved More than Two Million Gallons with Xeros Manchester, NH – December 6, 2017 – Xeros, the innovator of polymer cleaning technologies, today announced that thirty-three hotels and commercial laundries have now joined the Xeros Million Gallon Club, each saving more than one million gallons of water using Xeros' award-winning polymer cleaning laundry system. The patented, award-winning system uses up to 80% less water, up to 50% less energy, and approximately 50% less detergent than traditional systems while delivering superior cleaning performance. Environmentally cons...

Receive Products from Performance Food Group AND Update Costs in Seconds with a New Interface from Clear Sky Software

December 5, 2017

CHARLOTTE, North Carolina – December 5, 2017 – Clear Sky Software, Inc. ® announced today the release of a new software interface between the company's food inventory control system, called Clear Sky FOOD and Performance Food Group (PFG ®). This interface is available immediately. Through the company's PFG interface, users of Clear Sky FOOD now have a food tracking system that streamlines the process of receiving PFG products. Once a PFG order arrives at a customer site, users select the Clear Sky FOOD receiving function and import PFG electronic invoices. Product pricing is updated to current amounts and product sub...

Kimpton® Hotels & Restaurants Shares Fourth Annual Culinary & Cocktails Trend Forecast

December 5, 2017

From Nordic cuisine to Vadouvan, Kimpton's chefs and bartenders from 80+ restaurants and bars reveal what's on the horizon for 2018 SAN FRANCISCO, Dec. 5, 2017 -- Chifa and Nordic-influenced cuisine, nut-based spreads, visual filters, sour beers and upcycling of ingredients are among the top dining trends of the new year according to Kimpton Hotels & Restaurants' fourth annual Culinary & Cocktails Trend Forecast, released today. From dishes like Choereg Bread with Za'atar to Vadouvan Curried Carrots, the trends of 2018 are sure to spark imaginations from the kitchen to the bar. This year's forecast not only c...

Clear Sky Software’s Beverage Inventory System Saving Time at the W Hotel in Bellevue Washington

Clear Sky Software | November 28, 2017

CHARLOTTE, North Carolina – November 28, 2017 – Clear Sky Software, Inc. ® announced today that The W Hotel in Bellevue, Washington has implemented the company's beverage inventory control system to help manage and control all beverage products. This busy hotel is taking advantage of the features of this industry-leading beverage inventory system. Called Clear Sky BEVERAGE, this is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing/ordering, receiving, electronic requisition, outlet transfers/issues/returns and physical inventory. All of these software...

Shifts In Revenue and Expenses Improve Hotel Food and Beverage Profits

Robert Mandelbaum | November 20, 2017

By Robert Mandelbaum Consumer dining trends tend to be more volatile than lodging trends. Recognizing this, hotel managers have made some significant changes in the way they offer food and beverage service to their guests. The traditional three-meal, all-purpose restaurants and room service are disappearing. Taking their place are self-service kiosks and grab-and-go concepts that provide quick-service for in-house guests. These changes help explain recent changes in hotel food and beverage department revenues, expenses, and profits. To understand recent trends in lodging food and beverage sales, we analyzed the financial performance of ...

Hotel Industry Teams Up With World Wildlife Fund and The Rockefeller Foundation to Reduce Food Waste

the Project | November 13, 2017

12-Week Pilot Program Results in 10 Percent Decrease in Food Waste New York, New York – Today, World Wildlife Fund (WWF) and the American Hotel & Lodging Association (AHLA), with support from The Rockefeller Foundation, unveil results from a set of projects demonstrating innovative strategies aimed at reducing food waste in the hotel industry. Based on the results, WWF, AHLA, and The Rockefeller Foundation are releasing a toolkit with strategies to help hotel properties and brands meet measurable, time-bound goals to reduce food waste. Ten hotel properties participated in the 12-weeks of demonstration projects, including a mix...

Bartech Launches New Corporate Website to Showcase Latest Advances in Hotel Minibar Automation and Customization

Bartech | November 13, 2017

Updated online portal offers visually compelling, intuitive experience to educate visitors on the benefits of advanced minibar technology Las Vegas — November 13, 2017 — Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, has launched a fully redesigned website aimed at educating visitors on the potential of the latest in automated minibar technology to enhance hotel revenues, guest satisfaction and guestroom design, while reducing expenses. The new website also offers user-friendly navigation, a visually appealing design and detail-rich infographics that demonstrate how au...

The Future of Casual Dining: What to Expect

Court Williams | November 9, 2017

By Court Williams Targeting future audiences is a longstanding marketing strategy, and that's exactly what the casual dining restaurant industry is doing in a current effort to survive. Cracker Barrel's Holler and Dash, is a new chain with a fast-casual concept built around fresh-baked biscuits. With bare-brick walls and concrete floors, H&D is targeting a younger demographic than its parent chain. This is part of an industry-wide shift by outdated restaurant chains to reinvent themselves, by creating "offshoot" brands under a new name and image that are aimed at Millennials and younger diners. Downward Drift A casual dining industr...

Hotel Industry Pillars: You Sleep, You Dine

Georges Panayotis | November 7, 2017

By Georges Panayotis The two pillars of the hotel industry are accommodations and restaurants. A fresh wind is also blowing on the catering industry, with newcomers and changes in customer expectations and practices. The days when pubs served a single menu to employees at lunchtime and great dishes of French gastronomy graced starred table are fading. The Food & Beverages sector is emerging in a new light, sometimes with determination. Here again, digital companies such as Deliveroo, are multiplying the catchment area of restaurateurs without forgetting to take a substantial commission - any resemblance to hospitality players is not...

Bartech Demonstrates Latest Advances in Hotel Minibar Design and Technology at BDNY 2017

Bartech | November 7, 2017

Global leader in automated minibar innovation to showcase wireless eTray, Neotray and eDrawer solutions New York — November 7, 2017 — Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, is set to present hoteliers with the latest in minibar innovation at this year's upcoming Boutique Design New York (BDNY) show. Taking place November 12-13, at the Jacob K. Javits Convention Center in New York City, BDNY attendees visiting booth #364 will have the opportunity to take part in live demonstrations of Bartech's innovative standalone eTray, as well as the adaptive Neotray guestro...

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