News for the Hospitality Executive |
InnLink CRS Expands, Launches TravLynx as Parent Brand; Celebrates 20 Years of Leading Hospitality Solutions Expands Technology, Partnership Programs for the Hospitality Industry HENDERSONVILLE,
TN (June 27, 2012) - Announcing the launch
of TravLynx at HITEC, the world's
largest and most expansive
hospitality technology event, taking place in Baltimore, Maryland,
establishes
the company as a technology leader in Central Reservation Services,
delivering
the most comprehensive reservations and revenue management solutions
and
services. With its state-of-the-art booking technology, TravLynx powers
over 5,000 independent hotels, chain properties, resorts, and
destinations
worldwide.
Over the last two decades, InnLink CRS has emerged as a leading worldwide reservation services and representation company, providing voice and internet booking engines, GDS/IDS/OTA connectivity and account management services to thousands of customers worldwide. As the company celebrates its 20th anniversary, it continues to enhance and expand its cloud-based Microsoft.Net technology platform and has launched TravLynx - solidifying the complete travel and hospitality services company of brands. "We like to think of TravLynx as the 'intelligence inside,' the core of the technology platform that runs all of our CRS, revenue management systems and booking engines," said Kristin Intress, President and CEO of TravLynx.
TravLynx' mission is to help clients maximize property, regional, group revenues and profits using customer service centric solutions provided through its family of brands: InnLink, InnVite, and VisitUs.
As part of the company's expansion, TravLynx is expanding its Industry Partner Program - TravLynx CONNEX. This program is designed to enable the development of joint hospitality solutions that combine the TravLynx technology with partner technologies and services in support of customer needs. TravLynx is committed to excellence and exceptional customer support, which is paramount to every employee of the company. TravLynx' award-winning customer service comes with a 60-minute response guarantee that no other competitor offers. Additionally, all three brands under the TravLynx banner feature a US-based Contact Center with Group Booking specialists operating 24 hours a day, seven days a week, 365 days a year - offering a Gold Service Guarantee. "At TravLynx, we understand the value of a reservation is exceeded only by the value of the guest's experience," said Intress. "We maintain the industry's most highly trained sales agents, the most state-of-the-art systems and technologies, and the sensitivity required to manage people, services and customers in a professional, courteous and helpful manner." "In addition to offering the most innovative technology available in the industry, our experienced team provides extensive product knowledge and dedicated account managers allowing for the personalized attention that clients deserve and depend on," Intress added. Utilizing best-in-class computer, internet and hospitality technologies, TravLynx provides a real-time "Cloud-Based" environment for hotels and destination marketing organizations to maximize its reservation-based net revenue streams. Solutions include reservation services, customizable internet, mobile and social media booking engines, US-based Contact Center with voice services, GDS/IDS/OTA connectivity and revenue management services. About TravLynx Celebrating 20 years of service, TravLynx is a technology leader in Central Reservation Services, delivering the most comprehensive reservations and revenue management solutions with award-winning customer service in the hospitality and travel industry. With its state-of-the-art booking technologies, TravLynx powers over 5,000 independent hotels, chain properties, resorts and destinations worldwide. TravLynx offers a family of industry proven brands - InnLink serves mid-tier limited service properties; InnVite supports upscale, full-service hotels, boutique and resort properties; and VisitUs is the reservations and booking platform for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs). To learn more about the TravLynx technology, services, and brands, visit www.TravLynx.com or contact Chip Hysler, Senior Marketing Manager, at 866-700-3201 or [email protected]. |
MEDIA CONTACT: KTCpr Leigh-Mary Kearney / [email protected] Josh Kahn / [email protected] Telephone: (516) 594-4100 Press Release #100 COMPANY CONTACT: TravLynx, LLC Chip Hysler Senior Marketing Manager [email protected] Telephone: 866-700-3201 |