Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
Maestro | January 6, 2021
The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experience
The Inn At Harbor Shores | December 8, 2020
Technology
Where Data Goes to Die
Alan Zaccario | November 5, 2020
By Alan Zaccario The Aftermath of the Pandemic and the Ethical Implications of Data Deletion and Sanitization An exclusive Hotel Online article series on securing customer and employee data - Part 1 Embarrassing reports of lost data surfacing on the dark web are becoming more and more prevalent in the media. As hoteliers we become the custodians of our guests and customers’ data from the time acquired and utilized until that information is archived or permanently deleted. However, what happens when that chain of custody is broken? What happens to the employee data too? More importantly what plans do you as an owner have to prevent a dis...
HFTP Debuts CYBER HITEC to Large Virtual Crowd
Hospitality Financial and Technology Professionals | November 2, 2020
Hospitality Financial and Technology Professionals (HFTP®) has just wrapped up the first week of its premiere virtual event CYBER HITEC®, with the first-three days featuring live interaction. The event hosted over 1,840 registered participants engaging in hospitality technology-focused education sessions, 18 virtual exhibit halls and multiple networking opportunities. CYBER HITEC was a virtual adaptation of the 48-year hospitality technology convention and trade show HITEC® (Hospitality Industry Technology Exposition and Tradeshow), which traditionally is an in-person event. Also enveloped within the programming was the HFTP Annual Convent...
Infor Develops Contactless Ordering Solution for Hospitality Industry
Infor | November 2, 2020
Cloud-based Infor OrderNow provides new contactless ordering capabilities for hospitality and food service leaders NEW YORK, Nov. 2, 2020—Infor today announced Infor OrderNow, a new contactless ordering solution to help the hospitality industry better navigate the operational challenges that the current pandemic presents, while supporting the dining revenue stream in the future. An extension of Infor POS, Infor's powerful cloud-based point-of-sale solution, Infor OrderNow is a new solution released as an adaptation to changes in customer purchase behavior that also provides organizations with a tool to address declining revenue chall...
Milestone Inc. Will Host Digital Transformation Thought Leaders and Marketing Trailblazers at Engage2020 on November 12
Milestone | October 29, 2020
Santa Clara, CA. October 29, 2020. - Milestone Inc, a premier provider of digital marketing software and solutions for enterprise and hospitality opens registration for its digital transformation summit, Engage2020: Transform. Rebound. Accelerate. The pandemic in 2020 has accelerated digital transformation, and that makes an effective digital strategy and website an even more essential component of the business strategy and marketing plan. This is the right time to leverage Milestone's thought leadership, deep experience, and proprietary product-service solution. "2020 is a transformational year and maybe the most imp...
ALICE Launches a Hotel Technology Buyer’s Guide
ALICE | October 29, 2020
ALICE’s guide provides tips for evaluating and purchasing the best hotel technology solutions. NEW YORK, New York – ALICE, the hospitality industry’s leading operations technology company, has released “The Hotel Technology Buyer’s Guide: Top Tools to Support Lean Teams.” More than 2,500 hotels and thousands of hoteliers around the world have chosen ALICE to streamline operations and communication with a single platform. The benefits of hotel technology software are as varied as the providers that are constantly innovating in the industry. Navigating the vast market of hotel technology solutions requires an understanding of...
Amadeus Is Breaking Data Silos With the First Integrated E-Commerce Platform for Hoteliers
Amadeus | October 27, 2020
The Amadeus Integrated Booking Suite is the first technology bundle to offer a complete e-commerce experience across reservations, guest management, and web, allowing hoteliers to acquire, convert, and retain guests. As the future of hospitality moves steadily towards personalization and guest loyalty, it remains a challenge for hoteliers to capture and apply the full value of guest data in an actionable way across disparate systems. During the COVID-19 pandemic it has become even more important to be able to easily leverage data to drive booking and loyalty and ultimately increase revenue. To benefit both hoteliers and guests, Amadeus is ...
Radisson’s Country Inn & Suites and Park Inn Albany Locations Partner With Hotel Internet Services to Adopt Latest in Guest Wi-Fi Technolog...
Hotel Internet Services, Inc. | October 27, 2020
Georgia-based hotels prioritize ability to meet guest demands for high-speed internet access by leveraging expertise of industry’s leading network provider. ALBANY, Ga. — October 27, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with significantly enhancing the quality and speed of guest Wi-Fi services at both the Country Inn & Suites by Radisson, Albany, and Park Inn by Radisson, Albany. Located in Albany, Georgia, the two Radisson-branded properties are now able to benefit from the implementation of advanced network technology cap...
Virdee Launches First End-to-End Contactless Check-in Solution for Hotels and Multifamily Properties
Virdee | October 27, 2020
Virdee Concierge, an API-first platform, provides a virtual reception experience to enable seamless customer arrivals - reducing costs and boosting profitability for building owners AUSTIN, Texas – Oct. 27, 2020 - Virdee, a SaaS company serving the lodging and commercial real estate industries, launched Virdee Concierge today to provide a virtual reception experience for its clients’ tenants, guests, leasing prospects and vendors. Using an API-first approach, Virdee has developed a best-in-class, end-to-end product for ID verification, payment collection, access control and remote support. Hotels, apartment buildings and other institu...
Maestro to Showcase Multi-Platform Web Browser PMS Options for Independents at CYBER HITEC
Maestro | October 26, 2020
Attend Maestro’s ‘Power to Choose’ Virtual Exhibitor Tutorial and learn if Cloud-Hosted, On-Premise, Self-Hosted or Private-Cloud PMS is right for you; Online event to be held Thursday, Oct. 29, at 1:00 p.m. MARKHAM, Ontario, Oct. 26, 2020 — For the first time, global hoteliers will come together virtually today to attend CYBER HITEC, an online hospitality technology conference featuring the brightest minds and hottest hotel technologies from around the world. To show trepidatious travelers that their hotels are safe, operators are realizing there needs to be change, and the urgent transformation of contactless service begins with ...
Oracle Deals an Ace in the Hole for Casino Group in Historic Downtown Vegas
Oracle Hospitality | October 26, 2020
The D, Golden Gate and Circa Casinos go all-in with Oracle Hospitality and NetSuite REDWOOD SHORES, Calif. – October 26, 2020 – For both the oldest to the newest casinos in downtown Las Vegas, prioritizing the guest experience is always the smartest bet. Derek and Greg Stevens, the brothers who own of The D Las Vegas, Golden Gate Hotel & Casino and the soon-to-open Circa Resort & Casino are doubling down on this idea, using Oracle to modernize each casino to deliver an exceptional and safer guest experience that uniquely blends the vintage Vegas feel with contemporary expectations. With a rich history starting with the ...
ProfitSword Recognized by Golden Bridge Business & Innovation Awards as a Leading Developer of Next Generation Business Intelligence Technology
ProfitSword | October 26, 2020
World’s premier business awards program names ProfitSword as a Silver Award winner for advancing capabilities in artificial intelligence and machine-learning to automatically detect variations in business performance. ORLANDO, Fla. – (October 26, 2020) – ProfitSword, the leading developer of business intelligence and data integration software for the hospitality industry, has been named a Silver winner by the 12th Annual Golden Bridge Business and Innovation Awards for its role in enhancing business intelligence capabilities with the recently launched ProfitAbility solution. An advanced dashboarding and data analytics platform that u...
Aptech Announces Next Version to Its Execuvue Business Intelligence Solution
Aptech Computer Systems, Inc. | October 22, 2020
Key features include new ‘Dashboard’ tool with stunning data visualizations and self-service capabilities giving hotel finance teams flexible access to information PITTSBURGH, Oct. 22, 2020 —Aptech, the industry standard for hospitality financial management, has released the next version of its Execuvue business intelligence solution. The web-based hospitality application gathers and coordinates data from a wide variety of corporate systems, including Smith Travel Research, into accessible, easily understood information with familiar browser commands. The NEW Execuvue features a completely redesigned user interface, making the cus...
Nomadix Dials Up New Cloud PBX Service for High-Quality Calling at a Low Cost
Nomadix | October 20, 2020
Reliable Service Upgrades Phone Systems and Meets Safety Requirements LOS ANGELES, Calif. – October 20, 2020 – Nomadix Inc., a technology leader in hospitality and MDU, today announced its new cloud PBX service that offers clear and reliable communications for hotels. As the hospitality industry navigates the challenges of 2020 and heads into recovery, hoteliers are looking for ways to cut costs without compromising quality or safety. Nomadix PBX enables hotels to upgrade outdated equipment, meet new safety requirements and save money each month by making the switch. In-room phone usage has drastically declined with guests using the...
Maestro PMS Adds Frontline User Focused Native Tablet Version to Complement Its Web and Windows Solutions
Maestro | October 20, 2020
Experience hospitality’s unique property-management system that gives hoteliers the ‘Power to Choose’ how its deployed at CYBER HITEC; Join Maestro’s Exhibitor Tutorial Session titled ‘Cloud-Hosted, On-Premise, Self-Hosted & Private-Cloud PMS; All Platforms Have Advantages, Which Is Right For You?’ on Thursday, Oct. 27, at 1:00 p.m. MARKHAM, ONTARIO, OCT. 20, 2020 — Next week Maestro will reveal an expansion to its popular property-management system solutions that can be deployed in any environment — Cloud, On-Premise, Self-Hosted, Private Cloud — giving hoteliers absolute freedom of choice. At CYBER HITEC, organized ...
Branded Hotels: Who Has the Best Contactless App?
Sonya Taylor | October 19, 2020
Safety is still paramount for those that are traveling today and putting guests at ease is a top priority. So, of the major brands (Marriott, Hilton, IHG), Cogwheel Marketing did a little research on which brand the best contactless opportunities for guests. All three of the major brands offer some form of digital check-in, one thing they do all have in common is you must be a rewards member. Easy, all you have to do is sign up. Now that eligibility is out of the way, let’s get to the nitty-gritty. IHG App Contactless Options Offers Mobile check-in for all IHG branded hotels in the Americas effective November 1, 2020 Must be ...
Zoox Smart Data Continues Rapid Global Expansion With New North America Headquarters
Zoox Smart Data | October 15, 2020
International demand growing for innovative technology solution that allows customers to easily build and harness Big Data customer profiles from existing Wi-Fi networks Alpharetta, Georgia, October 15, 2020 — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth initiative that will allow Zoox to more effectively address the international hospitality and travel market with its established solution that provides unmatched visibility into guest preferences and behavi...
Allbridge and Ipanema Solutions Merge to Simplify Technology Implementation for Hotels
Allbridge | October 14, 2020
RALEIGH, N.C., Oct. 14, 2020 -- Allbridge, the leading provider of data, video, and voice technologies for hospitality and senior living properties, is pleased to announce that they have merged with Ipanema Solutions ("Ipanema"), a provider of technology engineering, systems design, and project management for new build hotels. Ipanema offers brand-approved technology design and implementation to streamline the process of deploying converged networks and smart building technologies. The company enables developers to reduce long-term technology management costs and implement reliable, enterprise-class infrastructure. As the hospitality...
Hotel Metro Milwaukee Adopts Latest in Content Casting Abilities With BeyondTV by Hotel Internet Services While Ensuring Seamless Guest Wi-Fi Connecti...
Hotel Internet Services, Inc. | October 13, 2020
Luxury boutique property implements ultimate in in-room guest entertainment personalization along with ensuring that guest demands for a fast and reliable internet connection are always met. MILWAUKEE, Wis. — October 13, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has partnered with Hotel Metro Milwaukee, Autograph Collection to provide the latest in guestroom entertainment abilities via the implementation of BeyondTV in addition to ensuring that guest online needs are fully met with an advanced Wi-Fi network upgrade. Located within a historic 1930s era ...
10 Reasons Why Panic Buttons Are a Must-Have Hotel Technology for 2021 and Beyond
Robb Monkman | October 13, 2020
As hoteliers complete their budgets for the new year, it’s critical that they add industry safety standard technology to their priority list By Robb Monkman With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels and protecting those working alone in guestrooms or other remote areas who frequently find themselves in vulnerable, risk-oriented situations needs to take precedence. Hospitality is an industry focused on the guest experience, but more attent...
Passwords: Will They Soon Be a Thing of the Past?
ROOMDEX | October 13, 2020
By Denis Bajet When used correctly, passwords are an extremely simple and effective way to protect data and IT systems from unauthorized access. However, creating a complex password, never mind remembering it, is difficult. How many times have you clicked on the "forgotten password" link? Or worse still, come back from annual leave and have to email the help desk at work to get a new password. We all use passwords constantly and hate having to remember them all. The password struggle is real And there are a lot of them to remember. According to the research by the password manager NordPass, an average person has 70-80 passwords. 80 p...
Aptech + Zaru Driving Operational Efficiencies, Streamlining Invoice Processing for Hotels
Aptech | October 13, 2020
The Naples Bay Resort & Marina is the first hotel to benefit from this joint technology PITTSBURGH, Oct. 13, 2020 — As hotels continue to operate with reduced staff, more and more pressure is being placed on departmental teams to find ways to operate more efficiently. To aid hotel accounting teams with streamlining invoice processing, Aptech, the industry standard for hospitality financial management, has partnered with Zaru, a company providing automated invoice processing solutions for hospitality businesses across North America. The integration partnership is enabling hotel accountants to receive critical invoice information accur...
Will Amazon’s New Palm Recognition Become the Next Popular Biometric Technology?
Linchi Kwok | October 8, 2020
By Linchi Kwok Amazon recently introduced a new biometric payment device, Amazon One, in two of its Go stores in Seattle. Shoppers can now enter and pay at cashier-free Amazon Go stores by scanning their palms. The company opened its first Amazon Go store in Seattle to the public in January 2018. Currently, Amazon operates 21 Go stores in Chicago, New York, San Francisco, and Seattle, with five temporarily closed. Unlike a typical grocery store, Amazon Go offers grab-and-go, ready-to-eat snacks, breakfast, and lunch options for shoppers. Shopping at Amazon Go can be as easy as walking in and out of the store. After consumers ...
Google Is Eliminating Third-Party Cookies — What Does That Mean for Your Hotel’s Digital Marketing?
Gina Ciarrocchi Zech | October 8, 2020
By Gina Ciarrocchi Zech Earlier this year, Google announced it would phase out third-party cookies from its Chrome browser over the next two years. Marketers have since been speculating on the negative consequences this could have on targeted campaigns and reaching new customers. This reaction is understandable. Third-party cookies are integral to tracking users and delivering personalized ads that target users around the web. However, while big changes are afoot, it’s certainly not all bad news. It’s important to note this phase-out does not include first-party cookies. So you can still monitor how customers interact with your h...
Suitcase Hospitality Group Optimizes Revenue Management With Infor
Suitcase Hospitality | October 6, 2020
Infor EzRMS solution to help increase revenue from room sales through intelligent, self-learning features RUEIL-MALMAISON, France – 6 October 2020 - Infor today announced that French hotel group Suitcase Hospitality is continuing to deploy Infor's EzRMS revenue management solution across its properties to standardize its practices across all of its facilities. The cloud-based solution, based on AI (artificial intelligence) and its extensive learning capabilities, provides hospitality professionals with enhanced revenue management functionality and advanced tools to help improve customer service, in particular to better anticipate the com...
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