Luxury Resort in France, Lily of the Valley, Selects Cendyn
Cendyn | June 23, 2020
Hotel Internet Services Supports Enhanced Guest Safety Initiatives by Providing Hoteliers With Insight on Latest in Contactless Technology Best Practi
Hotel Internet Services, Inc. | June 2, 2020
Technology
Knowland Extends Platform With Premium Contact Data to Help Hoteliers Prepare and Reignite Sales Teams for Recovery
Knowland | April 15, 2020
Leader in hotel group insights & analytics adds key intelligence to help its customers build relationships that will drive revenue rebound post-COVID-19 WASHINGTON, DC. — April 15, 2020 — Knowland announced today the release of Premium Contact Data (PCD), an add-on to its subscription-based hotel group sales software platform providing verified contact data with event booking history. As the leader in hospitality group business analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, the company provides comprehensive group data intelligence to drive higher revenue and provide greater val...
commingle:engage Offers Free Direct Messaging Services to Capture Future Hotel Bookings
Lodging Interactive | April 15, 2020
PARSIPPANY, NJ - April 15, 2020 - commingle:engage, by Lodging Interactive, the hospitality industry's premier provider of full-service social media marketing and guest reputation management services is helping hotels maximize their direct-to-consumer relationships through its RFPAssist Conversational Marketing Service. In efforts to further support the hospitality industry, the service is being offered at no charge to hotels through the end of 2020. “With Dr. Fauci stating that parts of the country may soon start to open up, it’s never too early for properties to start planning for the industry’s recovery,” stated...
PhoneSuite Selects the Clairvoyix Rapid Recovery Response – R3© Email Solution for Important Client Communications
PhoneSuite | April 14, 2020
Hospitality industry’s leading enterprise class marketing automation company partners with PhoneSuite, the premier provider of communication technology to the hospitality industry. LAS VEGAS, NV (April 14, 2020) – Clairvoyix, the leader in enterprise class, hospitality-specific marketing automation, announces their Rapid Recovery Response – R3© solution has been selected by PhoneSuite to provide time sensitive communications to their customers and prospects. PhoneSuite recognizes that hoteliers are faced with unprecedented challenges during the pandemic crisis, including the need to cut expenses without cutting mission critical oper...
Makeready Ensures Rapid Company Expansion With Adoption of ProfitSword Data Management Solutions
ProfitSword, LLC | April 14, 2020
Hotel, restaurant and retail management company implements ProfitSage and ProfitPlan to streamline new acquisition abilities and ensure swift responses to variations in market performance. DALLAS – (April 14, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Makeready to maximize its potential in rapidly acquiring new properties and ensuring that they are seamlessly incorporated into the company’s portfolio with the implementation of ProfitSage and ProfitPlan. A management company renowned for its reputation in delivering local and unique experiences at...
How Well You Communicate With Employees During a Crisis Will Determine a Hotel’s Reopening Success
Beekeeper | April 8, 2020
By Andrada Paraschiv In just three months, the coronavirus spread from Wuhan, China, to every corner of the world. Everyone is affected by this global pandemic, and few industries have been as negatively impacted as hospitality and travel. As in any crisis, communication with employees is essential. With hotels closing daily and workers being furloughed, hoteliers are quickly realizing that they do not have effective communication processes in place to stay connected with their valued workforces. Although hotel companies are working diligently to triage this crisis the best they can, each are facing limitations. But there is some good news...
Hotel Caza Opens Its Doors With a Priority on Meeting Guest Wi-Fi Expectations by Partnering With Hotel Internet Services
Hotel Internet Services, Inc. | April 7, 2020
Newly constructed San Francisco property ensures its ability to fully cater to any online need by leveraging HIS’ industry-leading expertise, technology and support. SAN FRANCISCO — April 7, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of a cutting-edge guest Wi-Fi network at Hotel Caza. A new property located within San Francisco’s famed Fisherman’s Warf, Hotel Caza serves as the ultimate family-friendly destination, providing visitors with an array of entertaining amenities and nearby attractions to choo...
Future Hoteliers Help Design Infor Mobile Pricing App
Infor | April 6, 2020
When designing a mobile app that will meet the needs and expectations of future hoteliers, you would do well to involve them in the process. So when Infor began developing its newly released solution Infor Hospitality Price Optimizer (HPO), it tapped the talents of students at EHL in Lausanne, Switzerland, ranked the world's best hospitality & leisure management school. “A key focus of Infor HPO is its use on mobile, and we wanted to have a fresh out-of-the-box approach to this,” said Paprika Le Bourgeois, Infor director of customer success and product design. “We thought working with millennials and the EHL hoteliers of the f...
ALICE Launches Free COVID-19 Checklist Software
ALICE | March 31, 2020
ALICE has launched a new free product to help hoteliers operate more efficiently during COVID-19. ALICE’s COVID-19 Checklists Software is available now, and is free to help hotels manage operations through times of low occupancy or closure, back into times of recovery, and up to full occupancy again. ALICE Checklists provides hoteliers with tools to streamline operations and communications. With more than 100,000 hoteliers across 2,500 hotels using ALICE, it is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. With ALICE C...
Avoiding Large Group Gatherings? Help Is On the Way
The Contact Group | March 30, 2020
The Contact Group Provides Unique Solution for Internal and External Communications (VIRGINIA BEACH, VA) –March 26, 2020—The Contact Group, the leader in innovative phone-based and online communications solutions, will facilitate a member wide teleconference for C.A.R.E.the Cooperative Association of Resort Exchangers on April 6, 2020. When C.A.R.E. was forced to cancel its annual conference in Philadelphia due to the COVID-19 shutdown, many of its 106 members asked how they could replace the C.A.R.E. annual “Meet the Members” session. During this popular roll call, members share resort inventory availability and requirements ...
Aptech’s 50 Years: Powerful Tech Innovation, Family Culture, Trusted Partner
Aptech Computer Systems, Inc. | March 25, 2020
PITTSBURGH, March 25, 2020 – Aptech Computer Systems celebrates 50 years of hospitality technology leadership in 2020. “We create solutions to increase our customers’ performance and profitability. We are who we are because of the clients we have,” said Jill Wilder, Aptech vice president. It is with great pride that Aptech’s back office, budgeting/forecasting, and business intelligence hotel accounting software solutions are industry standards used by hundreds of hotel companies to run their businesses. “Concord Hospitality and Aptech have had the pleasure of developing a valuable partnership spanning more than 20 years,” sai...
Why Distributed Teams Make More Sense Now Than Ever
Greg Abbott | March 23, 2020
Travel and Hospitality brands turn to technology to improve business continuity strategies and resilience to disruptions By Greg Abbott The rate of change and the standard way of doing things, whether that's conducting business, taking care of our families, or simply getting around our cities, is being turned upside down. As the coronavirus (Covid-19) continues to spread around the world, the economic symptoms are emerging. Business continuity management is well underway at most organizations. Hospitality and travel are among the most impacted and face a unique set of challenges. For most hotel and travel organizations, there would be n...
CustomerCount® Adds Extra Level of Protection to SMS Distribution of Surveys
CustomerCount | March 19, 2020
INDIANAPOLIS, IN (March 19, 2020) – Did you know that marketing to cell phones (SMS/MMS) is the hottest area of TCPA civil litigation? According to Contact Center Compliance, the same serial plaintiffs and litigators bring approximately one-third of TCPA lawsuits. Bob Kobek, President of CustomerCount®, says the “proliferation of compliance complaints comes from a group of class action lawyers who make it their business to continually file law suits against marketing companies and departments utilizing text messaging in their campaigns.” Now there is a solution to this dilemma. Litigator Scrub® identifies these repeat litigato...
Four Seasons Hotel One Dalton Street, Boston Selects ASSA ABLOY to Provide Latest in Security Technology and Customized Door Lock Design
The ASSA ABLOY Group | March 18, 2020
61-story skyscraper property leverages industry technology and expertise from ASSA ABLOY Global Solutions and ASSA ABLOY Opening Solutions to implement custom-tailored VingCard Essence looks. Stockholm – March 18, 2020 – ASSA ABLOY Global Solutions has announced the implementation of custom-designed VingCard Essence door locks alongside VingCard Signature RFID locks at the Four Seasons Hotel One Dalton Street, Boston. A newly opened and modern 61-story skyscraper that serves as both a hotel and residential building, Four Seasons Hotel One Dalton Street, Boston, sought out the combined expertise of both ASSA ABLOY Global Solutions and A...
NextPax Named Vrbo® Elite Software Partner, Recognized For Delivering Next-Generation Connectivity to Optimize Performance
NextPax | March 12, 2020
NextPax earns Elite Partner designation from Vrbo®/HomeAway based on innovative platform enhancements and strong bookings revenue for vacation rental partners Salt Lake City (March 12, 2020) - NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide, announced it has become a Vrbo® Elite Software Partner, the highest designation available for vacation rental software companies that integrate with Vrbo. Vrbo, Expedia Group’s global vacation rental business, is the go-to for families to book vacation homes, cabins, and condos with more than two million places to stay around the wo...
Colcord Hotel Adapts to the Latest in Guest Connectivity and Convenience Using Advanced Wi-Fi and BeyondTV With Virtual Assistant Technology by HIS
Hotel Internet Services, Inc. | March 10, 2020
Luxury 1900s era property taps HIS expertise and innovation to provide each guest with latest in content casting and voice control abilities while also ensuring a seamless online connection for guest devices. Oklahoma City— March 10, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its BeyondTV comprehensive entertainment platform equipped with advanced voice control and virtual assistant abilities at the Colcord Hotel. A historic building originally constructed in 1910 as Oklahoma’s first skyscraper, Colcord...
ReviewPro, a Shiji Group Brand, Launches Innovative Guest Experience Automation™
Guest Experience Automation™ | March 10, 2020
The launch campaign will enable widespread adoption of AI and automation by offering free service in 2020 for the first 500 qualifying hotels, up to a value of 1.2 million euros. Barcelona, 10 March, 2020: ReviewPro, a Shiji Group brand, has driven the guest experience management landscape for over a decade and is now making a decisive move into AI-powered automation with its new product Guest Experience Automation™. The product launches with an offer of free service in 2020 to the first 500 qualifying* hotels up to a value of 1.2 million euros, to empower them to act now because “Guests Won’t Wait.” Find out more at guestwontwait....
Maestro PMS’s Integration With Inntopia Booking Engine Lets Users Provide a Total Stay & Play Experience to Their Guests
Maestro PMS | March 10, 2020
Industry Leaders Maestro PMS and Inntopia Integrate to Deliver Increased Bookings and Revenue March 10, 2020 – Maestro PMS, the preferred hotel software for independent hotels, resorts, conference centers and multi-property groups announced its partner integration with Inntopia. Inntopia enables resorts to connect their lodging, skiing, golf, and other software systems into a one-stop shopping platform with automated email marketing and powerful business intelligence. Maestro’s Inntopia integration provides users with new booking channels that will increase occupancy and revenue. Maestro’s hotel software property management suite ...
Wood Hotel Selects ASSA ABLOY Global Solutions to Provide Guests and Residents With Latest in Security Access Technology and Design
ASSA ABLOY Global Solutions | March 4, 2020
Hotel located in world’s tallest wooden building leverages VingCard Essence to provide unmatched security and Mobile Access-ready compatibility while utilizing the lock’s minimalistic design to blend in seamlessly with surrounding environments. Stockholm – March 4, 2020 – ASSA ABLOY Global Solutions has announced the successful implementation of VingCard Essence Mobile-Access ready door locks at the newly constructed Wood Hotel in Brumunddal, Norway. Located within Mjøstårnet Tower, the world’s tallest wooden building with a total of 18 stories that also simultaneously serve as apartments and offices, Wood Hotel with VingCard E...
Resort Collection Selects Full Beachy Product Suite to Enhance Guest Service and Improve Operational Efficiency at Its Edgewater Beach and Golf Resort...
Beachy | March 4, 2020
Nashville, TN. — Mar. 4, 2020 — Beachy, a leading developer of hospitality solutions for resorts and resort service providers, today announced that Resort Collection has selected the Beachy Online Booking Engine, Beachy Attendant App, Beachy Food & Beverage App, and Beachy Management Suite to enhance guest service at Edgewater Beach and Golf Resort in Panama City Beach, FL. Resort Collection has over 900 full-service gulf-front and gulf-view vacation rentals and golf villas, over 90,000 square feet of combined indoor and outdoor meeting space, 10 Plexicushion tennis courts, multiple upscale retail shops, boutiques, eateries, and c...
UgoVirtual Event Platform Provides Robust Alternative to Onsite Meetings for Challenged Global Hotel and Travel Industry Event Planners
UgoVirtual | March 3, 2020
Comprehensive virtual event hosting platform capable of maintaining business continuity, educational and networking opportunities in a climate of travel-related health concerns and onsite event cancellations. ATLANTA – March 3, 2020 – UgoVirtual, a comprehensive online platform designed to meet the growing virtual travel and event management/hosting needs of the global travel and hospitality sectors, is providing a timely alternative to onsite events that have come under scrutiny in light of recent global health concerns surrounding the Novel Coronavirus (COVID-19). As cases of the virus continue to escalate worldwide, the hotel, trave...
High Hotels Maximizes Performance Forecasting, Business Intelligence and Data Management Efficiency With ProfitSword Partnership
ProfitSword | March 3, 2020
Hotel management company implements ProfitSage to gain comprehensive real-time analysis of financial performance across organization, maximizing ability to identify revenue-enhancing opportunities while reducing expenses. LANCASTER, Pa. (March 3, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has partnered with High Hotels to implement its ProfitSage operational and financial reporting platform at all properties that the hotel management company currently oversees. Recently celebrating its 30th anniversary and continuing to experience significant growth with properties now l...
Visrez Reaches 1,000 Clients Worldwide
Visrez | March 2, 2020
Visrez, the hospitality industry’s leading provider of 3D Visualisation tools has scaled to serve one thousand clients worldwide. The Dublin, Ireland based company provides a 3D alternative to on-site photography and its’ products include 3D Floor Plans, Virtual Reality, 3D Event Diagramming and Interactive Maps. Visrez has solved the problem of how to capture visual assets on-site and the company is widely regarded as one of the finest innovations of its’ kind. Traditional hotel or venue photo-shoots require planning, preparation and room block outs. Working with Visrez means no site visits, room set-ups or photo-shoots requi...
INTELITY Named Official Mobile and In-Room Technology Provider by Forbes Travel Guide
INTELITY | February 27, 2020
The company behind hospitality’s broadest guest engagement and staff management platform awarded the industry’s most prestigious accolade for the fourth year running Los Angeles, CA [February 27, 2020] - INTELITY®, the provider of hospitality’s most comprehensive guest engagement and staff management platform, has been awarded Forbes Travel Guide Brand Official status for the fourth year in a row. Named the luxury hospitality industry’s Official Mobile and In-Room Technology Provider by Forbes Travel Guide in 2017, 2018, 2019, and now again in 2020, INTELITY has further solidified its position as the unsurpassed leader in guest ...
Maestro PMS’ Users Conference Is One of a Kind, Leverages a Culture of Innovation and Service to Deliver a High-Value Experience for Independent Ope...
Maestro PMS | February 25, 2020
Maestro Gives Back 100% Fees Towards Professional Services, Invests into Clients’ Business Success February 25, 2020 – Maestro PMS had a record turnout at its most recent users conference in the world class city of Toronto. Maestro, the preferred hotel software system for independent operators, has educated and entertained its clients at its user conferences for over 15 years. The next conference will be held April 19-22, 2021, once again in its hometown of Toronto. The fall 2019 event provided attendees with workshops and industry speakers that focused on many pertinent topics, including mobile property operations in the cl...
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