Nomadix Earns ISO/IEC 27001 Security Certification from BSI
Nomadix | August 2, 2023
Chatbots Represent the First Step in Changing Booking Behavior
Adam and Larry Mogelonsky | July 19, 2023
Technology
Philips MediaSuite Makes Its Mark on the Mexican Market as PPDS Extends Its Local for Local Manufacturing Commitment in Latin America
PPDS | August 9, 2023
Home-from-home: Part of its steadfast global approach, PPDS has extended its commitment to its manufacturing facility in Mexico, confirming a sustainable yet substantial increase in local production in 2024. The increase is set to support the growing demand for Philips MediaSuite TVs, which debuted in the Mexican market in early 2023. Charlotte, June 2023: PPDS, the exclusive global provider of Philips professional displays and solutions, is excited to announce the latest phase of its local-for-local manufacturing approach, with an expansion from 30,000 displays in 2023 to 100,000 pieces to be produced in its Mexico facility in 2024. ...
How to Address AI’s Energy Demands? AI Can Help With That
JLL | August 4, 2023
Sustainability efforts are putting the focus on data centers Generative AI technologies that can turn simple phrases into stunning, photo-realistic images have sparked the world’s imagination. They also require a substantial amount of energy. Researchers estimate that running one generative AI algorithm requires up to five times more energy than a regular search engine query. Just training ChatGPT took the same amount of energy as driving 123 combustion vehicles for one year. With AI queries on the rise – openai.com alone pulled in 1.9 billion visits in May 2023, according to SimilarWeb – the boost in energy requirements matt...
Nomadix Earns ISO/IEC 27001 Security Certification from BSI
Nomadix | August 2, 2023
LOS ANGELES – August 2, 2023 -Nomadix® Inc., bringing connected experiences to life, today announced the company has received its ISO/IEC 27001 Security Certification, awarded by BSI, a leading conformity assessment body and the originator of the standard. Certification by this internationally recognized program demonstrates that Nomadix has the security practices in place to protect all corporate, partner and customer information. ISO/IEC 27001 is the latest iteration of the information security management system standard that aligns with the 114 comprehensive ISO information security controls, which cover organizational issues,...
Why Digital Leadership Is a Non-Negotiable for Future Success
EHL Insights | August 1, 2023
In today's fast-paced and constantly changing digital world, businesses and organizations face a pressing challenge: how to effectively grow digital leadership. Gone are the days when a good mastery of Powerpoint, Excel sheets, online meetings, and email was enough to succeed in a management role. In today’s workplace, digital leadership requires far more than digital literacy, it means being fluent and flexible in the digital sphere and having a fine-tuned set of technical and soft skills. As leadership roles continue to evolve rapidly, with digital technologies playing a crucial role, it’s important for managers and leaders to unders...
The Celtic Collection Strengthens Commitment to Boosting Hotel Security by Expanding Relationship With ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | August 1, 2023
UK-based hotel and resort operator deploys combination of VingCard Classic RFID locks for existing locations and Signature RFID for new constructions, each enabled with Mobile Access. Stockholm –August 1, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful upgrade of its VingCard Classic locks to include RFID security abilities at several Celtic Collection properties, in addition to the adoption of VingCard Signature RFID locks for the brand’s recently constructed locations. An operator of both luxury and family-friendly destinations througho...
Best Western Plus Hotel Stellar Deploys GuestCast to Cater to Modern Guest Demands for Instantly Personalized In-Room Entertainment
Hotel Internet Services, Inc. | August 1, 2023
Sophisticated Sydney-based property ensures that each guest can effortlessly access streamed content aligned with their unique interests on guestroom TVs. SYDNEY— August 1, 2023 — GuestCast, an award-winning content streaming solution purpose-built for the needs of hotels, together with regional supplier and internet services provider, Liveport, have announced the successful implementation of the platform at Best Western Plus Hotel Stellar. Situated in the heart of Sydney and offering the ultimate home-away-from-home experience with its 36 studio guestrooms featuring fully equipped kitchenettes, Best Western Plus Hotel Stellar with Gue...
Hotel Data Security Update: Time Is Short – Reporting Your Data Breach
Jim Butler | July 31, 2023
By Jim Butler and the Global Hospitality Group® This month, the Securities and Exchange Commission (SEC) announced new rules requiring companies who experience a cybersecurity attack to publicly disclose the impact of the attack within four days. Hotel companies whose securities are registered with the SEC should take note of these regulations and develop a robust incident response plan. Bob Braun, senior member of JMBM’s Global Hospitality Group® and Co-Chair of the Firm’s Cybersecurity & Privacy Group, outlines the new regulations below. Time is Short – Reporting your Data Breach by Bob Braun, Hotel Lawyer Over the pa...
IRECKONU Appoints Hospitality Industry Expert Rupert Gutteridge as Chief Operations Officer
Ireckonu | July 27, 2023
As newly appointed COO, Gutteridge has a powerful vision for Ireckonu as a worldwide leader. AMSTERDAM, THE NETHERLANDS, July 27, 2023 – Ireckonu, the industry leader in hospitality middleware, CDP, and digital guest relationship systems integration, today announced the appointment of 25-year hospitality industry veteran, Rupert Gutteridge, as their first Chief Operations Officer (COO). Gutteridge comes to Ireckonu after successful appointments at Oracle, Guestline, and Oaky where he successfully demonstrated his ability to grow businesses with a hands-on approach by creating great teams to drive a successful sales engine. For R...
Unlocking the Value of AI and Generative AI in Travel
Rathi Murthy | July 24, 2023
From grocery shopping to streaming music, AI has enriched many aspects of our lives, much like what the internet did in its early days, and travel is no different. At Expedia Group™️, we’ve been building with AI for years to simplify the travel experience for our travelers and B2B partners. But simplifying in the complex world of travel, where there are over 1.26 quadrillion variations on any given hotel search and tech debt everywhere you look, doesn’t happen overnight. It requires three critical elements to be successful — a solid tech platform, high-quality data, and an AI-first culture. We have all three. Like many compani...
5 Ways AI Is Creating New Demand in Commercial Real Estate
JLL | July 21, 2023
Much of the attention around generative artificial intelligence (AI) has focused on its transformative potential. For the real estate sector, however, the analytical prowess of AI and its ability to unearth new avenues of demand for space are what’s sparking interest. “AI has enormous potential to reshape real estate, with near- and long-term impacts ranging from the emergence of new markets and asset types to innovations in investment and revenue models,” says Yuehan Wang, Global Research Associate, Real Estate Technology, JLL. “A rapidly expanding AI ecosystem and its supporting infrastructure will...
Chatbots Represent the First Step in Changing Booking Behavior
Adam and Larry Mogelonsky | July 19, 2023
By Adam and Larry Mogelonsky Chatbots have been around for a while, but ChatGPT has brought them forth into the spotlight, while large language models (LLMs) now present a host of different utilities for evolving both how various hotel systems talk to one another as well as how guests book. The important term here to remember and break out at your next cocktail party is ‘technological determinism’. Because chatbots are all the rage right now, this will propel more travelers to start to try them out for planning their next trip, which in turn due to recursive learning will help to augment the accuracy and usefulness of these new plat...
The Hotel Cloud Checklist
July 17, 2023
By Michael Heinze How The Cloud Enables Better Hospitality Hospitality is a personal and engaging industry, and hotels want their technology to reflect these qualities to better serve their guests. Despite the trend of larger hotels and the widespread availability of the Internet, guest expectations have remained the same. What has changed is how guests expect to receive services. In the past, bookings were made through mail inquiries, phone calls, or fax. Legacy PMS was the system used for these bookings, but it was built to meet the needs of 30 years ago. Today, guests expect personal recommendations, fast information, services, and t...
Summer Travel Forecast for Hoteliers: It’s Going to Be Hot
Joe Vargas | July 12, 2023
How cloud hospitality solutions can help you meet demand and keep your cool By Joe Vargas The summer vacation season is heating up for hoteliers as travelers continue to compensate for missed vacations in recent years and treat themselves to bucket-list trips. Despite inflation, hotel demand in April was only 2% below 2019 levels and spending remained on par with 2022, according to the U.S. Travel Association. According to Deloitte's 2023 summer travel survey, half of Americans are taking a leisure trip that includes paid lodging. To keep up with the robust level of current demand while delivering the ‘wow’ experiences desired ...
Next Generation of Hapi Solves for Hotel Data Integrations at Scale
Hapi | July 12, 2023
Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry. MIAMI, July 12, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, is excited to announce new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data in revolutionary ways. Newly built in the Amazon AWS environment, the Hapi Data Platform can provide data from technology sys...
Sofitel Legend Casco Viejo Deploys Latest in Hotel Security Technology by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | July 11, 2023
Iconic Panamanian luxury hotel adopts VingCard Signature RFID locks with Mobile Access, Elsafe Sentinel II safes and Visionline featuring an integration with the Luton energy management system. Stockholm –July 11, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has been credited with enhancing the security capabilities of Sofitel Legend Casco Viejo with the implementation of several of its advanced security access technologies. An elegant and luxurious property renowned for being one of Panama’s most iconic hotels, Sofitel Legend Casco Viejo can now ensure maximum g...
Hospitality Innovator BluIP® Receives the AHLA Technology Acceleration Award
BluIP | July 11, 2023
LAS VEGAS, NV — JULY 11, 2023 — The American Hotel & Lodging Association (AHLA), the largest hotel association in the U.S. representing all segments of the industry nationwide, has announced BluIP as a recipient of the organization’s inaugural AHLA Technology Acceleration Award. The annual AHLA Technology Acceleration Award recognizes companies that have taken specific steps to advance innovation in hospitality. This year, the award showcased companies that have adopted HTNG Express, a new solution that shortens the process for post-booking hotel property management system integrations from months to just days. To be consider...
AI and Data Analysis Dominate Discussions at HITEC and HSMAI in Toronto
Jason Freed | July 7, 2023
MDO is back from a busy week in Toronto talking all things Artificial Intelligence and Data Analysis! At the Revenue Optimization Conference, held as part of HSMAI’s Commercial Strategy Week in conjunction with HITEC, the vibe focused on how an influx of readily available data is leading to modern approaches to revenue strategy. In a panel discussion titled, “Beyond the Rs: Revenue Strategy is More than Rooms Revenue, Rates, and RevPAR,” Jenna Villalobos, Senior VP of Commercial Strategy at Outrigger Hospitality Group, and Kathleen Cullen, Senior VP at PTG Consulting, shared a wealth of best practices for moving from a revenue m...
Will AI Make Us Dumb?
Shep Hyken | July 7, 2023
By Shep Hyken I was just at an industry conference focusing on AI (Artificial Intelligence). Someone commented, “AI is going to make us stupid.” Elaborating on that statement, the commenter’s reasoning was that it takes thinking and problem-solving out of the process. We will be given the answer and won’t have to know anything else. I can see his point, but there is another way of looking at this. In the form of a question, “Did calculators make us dumb?” I remembered getting a calculator and was excited that I could do long division by just pushing the buttons on the calculator. Even though it gave me the correc...
Leading Hospitality Software Solutions Trendsetter Agilysys to Receive the AHLA Technology Acceleration Award
Agilysys | June 29, 2023
Company Recognized for Implementing New Property Management System (PMS) Integration Solution that Accelerates Innovation ALPHARETTA, GA — JUNE 29, 2023 — The American Hotel & Lodging Association (AHLA), the United States’ largest hospitality association dedicated to supporting and advocating on behalf of the industry, has announced Agilysys, Inc. (Nasdaq: AGYS), will receive its inaugural AHLA Technology Acceleration Award as a company that took specific steps to further advance innovation in hospitality. AHLA will recognize Agilysys along with other award recipients at The Hospitality Show being held at The Venetian Resort, La...
HotelPORT Announces Custom Hospitality Software Development and Platform Integration Services
HotelPORT | June 29, 2023
London, June 28, 2023 - HotelPORT, a trusted leader in the hospitality industry, announces the launch of their groundbreaking Hospitality Software Development and Platform Integration Services. This transformative suite of solutions is powered by the expertise of their joint-venture member, GP Solutions, a renowned software development firm. Through their strategic partnership with GP Solutions, HotelPORT combines industry knowledge with technical proficiency, delivering cutting-edge custom software solutions and seamless integration services for unparalleled digital transformation. HotelPORT's Custom Hospitality Software Development and P...
Beekeeper, PredictiveHR Form Strategic Partnership to Drive Innovation and Market Growth
June 29, 2023
Beekeeper and PredictiveHR tackle the crisis of frontline disconnect and enhance working engagement and productivity Today, Beekeeper, the leading frontline success system, and PredictiveHR, a renowned human resource consulting services provider, jointly announced that the two companies have formed a strategic partnership to foster innovation, expand market reach, and deliver enhanced value to customers. Together, the two companies will work to resolve frontline disconnect, improving communication and engagement for frontline teams. This collaboration brings together the complementary strengths of both organizations, leveraging their co...
Duetto Reports Increased Adoption of Revenue Technology
Duetto | June 28, 2023
Revenue Management Platform Records a 30% Increase In New Hotels Joining the System San Francisco, June 28, 2023 - Duetto, the hospitality industry’s #1 Revenue Management System (RMS), has reported an increase in hotel revenue tech investment in the first half of 2023, as hoteliers continue to look for ways to improve revenue and drive team efficiencies. The cloud-based software-as-a-service provider has enjoyed a 30% increase in business in the first half of 2023, compared to new hotel subscriptions in H1 2022. “What is most impressive about our growth is that it has remained sustainable throughout the challenges of recent yea...
The Hazelton Hotel Transforms the Guest Experience with INTELITY
INTELITY | June 28, 2023
The first and only Forbes Five-Star luxury boutique hotel in Toronto is elevating its guest experience with the INTELITY platform Toronto, ON (June 28, 2023) — INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has announced a new partnership with The Hazelton Hotel in Toronto. The luxury boutique hotel has implemented the INTELITY platform to offer its guests a digital and modern, smart-room experience, as well as leverage INTELITY’s GEMS® staff-facing tools to streamline its back-of-house operations. Located in Toronto’s Yorkville neighborhood, the epicenter of style and culture in t...
Prioritizing Your Hotel Tech Stack: Reigniting Passion for Hospitality With the New Generation of Staff
Thynk | June 28, 2023
By Joel Pyser, CEO - Americas at Thynk In today's fast-paced digital world, the hospitality industry faces a dual challenge - integrating technology while ensuring that the passion driving exceptional guest experiences is not lost. Fortunately, a new generation of tech-savvy staff members brings an opportunity to leverage technology and reignite passion within the industry. By prioritizing your hotel's tech stack and fostering a culture that fuels genuine enthusiasm for hospitality, you can maximize the value from these new staff and reconnect with what makes the industry truly special. Balancing Technology with Personal Connections ...
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