Five Principles to Guide Hotel Tech Evaluations for 2023
Adam and Larry Mogelonsky | September 21, 2022
Cendyn Announces Acquisition of digitalhotelier
Cendyn | August 3, 2022
Technology
Amadeus Launches New Market Forecast Capability to Help Hoteliers Accurately Track Revenue and Manage Costs
Amadeus | June 29, 2022
The enhancement to Amadeus’ RevenueStrategy360TM business intelligence solution is the first of its kind, utilizing historical seasonality and trends alongside the industry’s broadest coverage of forward looking, on-the-books market insights to enable more accurate forecasting. Refreshed daily, the forecasting capability allows hoteliers to gain the most accurate picture of market conditions to power more effective revenue management strategies and differentiate their offer. The hospitality industry has faced over two years of uncertainty and volatility. Hotel teams and revenue managers are operating in challenging times, having...
The Cloud, The Cloud; Should PMS Data Reside in Thee, Mighty Cloud?
Audry MacRae | June 29, 2022
Modern Web Browser hotel property-management systems enable hotels to host data on site to maintain access and control while providing all the mobility benefits afforded by a cloud-based system and with less reliance on IT staff; Visit Maestro in Booth #1325 at HITEC Orlando By Audrey MacRae One of the greatest benefits provided by cloud-based property management systems is also one of its most often misconstrued: That cloud technology is necessary to improve the mobility and functionality of modern PMS. With such rapid leaps in technology adoption over the past several years it can be easy for hoteliers to forget that the PMS has evolv...
McLaren Checks Out of the Ordinary and Into the New QT Newcastle With a Suite of Contactless Cutting-Edge Tech Solutions
McLaren Technologies Asia Pacific | June 29, 2022
AUSTRALIA, 29 June 2022 – Designed with new beginnings and renewal at its forefront, the highly-anticipated QT Newcastle has now opened with a slew of striking and curious new details to dazzle guests – not least of all where technology is concerned. Housed within the heritage-listed, 113-year-old David Jones building on Newcastle’s Hunter Street, QT Newcastle is an important part of the city’s ongoing resurgence and gentrification. The 104-room hotel, which also features a modern-Australian bar and grill, Jana, and rooftop bar, Rooftop at QT, is the cornerstone of Iris Capital’s $700 million reinvigoration of Newcastle’s Eas...
Experience EnhancersTM Collections Extend Agilysys PMS, POS and Inventory & Procurement Systems to Amplify Return on ExperienceTM (ROE)
Agilysys | June 28, 2022
28 applications that improve staff and guest experiences will be showcased in Agilysys Booth #925 at HITEC Orlando 2022 June 27-30, 2022 ORLANDO, FL and ALPHARETTA, GA — JUNE 28, 2022 — As travel returns to record levels, Agilysys, Inc. (NASDAQ: AGYS) is unveiling at HITEC Orlando 2022 two hospitality application collections that elevate return on experience (ROE), a key hospitality metric. Together they comprise 28 integrated extensions to the Company’s core property management systems (PMS), point-of-sale systems (POS), and Inventory & Procurement (I&P) systems. ROE measures how technology creates more engaged and emp...
Nomadix Unveils $999 Starter Bundle for EG 1000 Internet Gateway Now Expandable to 1 Gig
Nomadix | June 28, 2022
Compact EG 1000 solution helps smaller properties provide robust internet for guests and tenants ORLANDO – June 28, 2022 — Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, has launched an internet hardware and software starter bundle for 500 users and 500 Mbits, at a suggested price of $999 for the hotel. The device can be further expanded to 1,000 devices and 1 Gig if desired. The starter package was created in response to demand from small and mid-sized properties looking for affordable, high-performance onboarding and bandwidth management for guests and tenants. Nomadix is showcasing the EG 1000 ...
Hotel Internet Services Reveals Evolving Guestroom Entertainment Expectations with Publishing of In-Depth White Paper at HITEC Orlando
Hotel Internet Services, Inc. (HIS) | June 28, 2022
Hundreds of surveyed guests and hoteliers demonstrate the growing importance of experience personalization, security and privacy as well as ease of use in meeting modern in-room entertainment needs. Clearwater, Fla.— June 28, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the release of its latest white paper focusing on the shifting demands of guests over what counts as a modern guestroom entertainment experience. Available for download via the HIS website and at booth #311 during HITEC Orlando (June 27-30), the new white paper takes findings...
ASSA ABLOY Global Solutions Demonstrates Next-Generation Hotel Door Lock Capabilities with Official Launch of VingCard Novel at HITEC 2022
ASSA ABLOY Global Solutions | June 28, 2022
Advanced door lock solution features latest functionalities in security access technology with all components encased within a sleek handle to provide an attractive and durable design. Stockholm – June 28, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is today honored to announce availability of the latest advances in hotel door lock technology and design with the launch of VingCard Novel. Set to be showcased during this year’s HITEC at booth #915 from June 28-30, VingCard Novel represents the ultimate combination of state-of-the-art enhanced security, hotel opera...
Cendyn Announces Partnership With OpenTable to Integrate Hotel Reservation and Dining Data Into a Unified Guest Profile
Cendyn | June 28, 2022
The new integration between the restaurant platform and Cendyn’s eInsight CRM gives hotel restaurants the ability to recognize, reward, and incentivize their most loyal guests through their dining experiences Tuesday, June 28, 2022 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce its partnership with OpenTable, a leading restaurant platform, to allow hotel and resort restaurants the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. The new integration between Cendyn’s eInsight CRM and OpenTable provides visibi...
Cloud5 Showcases End-to-End Conference WiFi Services at HITEC 2022 to Ensure Hotel Success With Returning In-Person Meetings and Events
Cloud5 | June 28, 2022
Chicago, IL — June 28, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, is set to demonstrate its Conference Services to this year’s HITEC Orlando attendees, as hybrid events grow in popularity and in-person events experience a dramatic resurgence. From June 27-28, 2022, visitors to Cloud5’s booth, #2225, will discover how Cloud5’s industry-leading expertise and high-touch consultation can guide them to build and operate reliable, right-sized, contained networks for conferences and events - in t...
Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels’ Tr...
Stayntouch | June 28, 2022
Leader in guest-centric technology and NYU SPS Jonathan M. Tisch Center of Hospitality unveil results of proprietary report of Attribute-Based Shopping at HITEC 2022 [Orlando, Fla. | Tuesday, June 28] Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute-based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction,— critical ...
PPDS Unveils a New Line of Hygiene-Focused, Efficient, and Virtually Bezel-Free Voice-Controlled Philips MediaSuite Hotel TVs at HITEC 2022
PPDS | June 27, 2022
Check-in to the future: The stylish new range of Netflix® and Apple TV+™ ready Philips MediaSuite TVs brings a near bezel-free design, backed by the latest Android software and security, Chromecast built-in™ and new cost-saving and hygiene-focused features. Charlotte, N.C. June 27, 2022: PPDS, the exclusive global provider of Philips professional displays, is excited to announce the latest evolution of its highly innovative and market-leading hospitality TV range, with the launch in North America of a new, advanced series of premium 4K, Chromecast built-in and Netflix-ready, Philips MediaSuite TVs. Bringing even more features and gre...
Information and Telecommunications Costs
Robert Mandelbaum | June 27, 2022
By Robert Mandelbaum and Adam Barry Just as technology has become more ubiquitous throughout our lives, it is now impacting guest service and hotel operations throughout all departments in a hotel. To provide more exposure to the growing costs associated with hotel information and technology systems, the 11th edition of the Uniform System of Account for the Lodging Industry added a discrete undistributed department to capture these expenses. Prior to the 11th edition the costs for phone and internet service, payroll for telephone operators and computer technicians, and charges related to information systems were allocated to multiple depar...
myDigitalOffice Acquires Datavision to Expand Hotel Performance & Analytics Footprint
myDigitalOffice | June 27, 2022
BETHESDA, MD, June 27, 2022, — myDigitalOffice (MDO), the world's fastest growing hotel performance management platform, today announced the acquisition of Datavision Technologies, an industry leader in hotel data analytics and business intelligence for luxury resorts.Datavision's hospitality BI platform provides a 360-degree view into any hotel operation, enabling customers to create bespoke reports and dashboards that contain powerful insights that elevate operations and customer service levels to new heights. Datavision's tools, now combined with MDO's growing data lake, positions customers to have access to a state-of-the-art data &...
React Mobile Offering ‘Workplace Safety Solution Checklist’ to Hoteliers Shopping HITEC Orlando
React Mobile | June 27, 2022
Before selecting a panic button platform, this handy resource suggests questions to ask of vendors while on the tradeshow floor; Visit React Mobile in Booth 1628 ORLANDO, June 27, 2022 — To help hoteliers have the best tradeshow experience at HITEC Orlando this week, React Mobile is offering a “Workplace Safety Solution Checklist” to attendees looking to invest in a panic button platform. As the leading provider of employee safety devices to hotels worldwide, React Mobile understands the need for highly reliable, accurate, and easy-to-use safety technology to protect hotel employees against threats of violence and sexual harassment w...
UniFocus Unveils Gratitude Digital Tipping Solution at HITEC 2022 to Boost Hotel Staff Salaries and Enhance Employee Retention
UniFocus | June 27, 2022
Trusted leader in workforce technology provider to showcase how hoteliers can increase employee tips and provide instant access to wages in an increasingly cashless society through integrated digital tipping feature. DALLAS, TX— June 27, 2022—UniFocus, the leading provider of Workforce Management Systems, has today announced the launch of Gratitude, an innovative employee tipping platform that provides hotel guests with the ability to tip staff throughout a property without requiring the use of an app or physical cash. Set to be showcased at this year’s HITEC in Orlando, Gratitude together with UniFocus’ Instant Pay and Tip Pooling...
Carillon Miami Wellness Resort Improves Speed of Service and Increases Revenue With Beachy’s 5G Mobile POS Solution
Beachy | June 23, 2022
The luxury wellness resort has seen an increase in F&B ticket size and staff earnings after deploying Beachy. Miramar Beach, Fla. (June 23, 2022) – Beachy, a leading provider of next-generation solutions and services for the country’s leading resorts, today announced that Carillon Miami Wellness Resort has successfully deployed its innovative mobile point-of-sale (POS) solution in the property’s expansive pool and beach areas. Beachy’s unique solution supported by 5G cellular networks allows the Carillon team to provide seamless food and beverage (F&B) service at the farthest reaches of the resort. “Our guests come to...
Agilysys Becomes Visa Ready Certified to Provide Hospitality Organizations and Guests With an Optimal Tap-to-Pay Experience
Agilysys | June 23, 2022
Visa Ready certification will help ensure all Agilysys applications that accept payments meet Visa’s requirements for contactless payments ALPHARETTA, GA — JUNE 23, 2022 — Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of next-generation SaaS and on-premise hospitality software solutions and services, today announced it is now a Visa Ready certified partner, giving Agilysys hospitality clients – and their guests – peace of mind that the Agilysys technology solution they choose meets Visa’s high standards for security. Visa, the world leader in digital payments, offers contactless ‘tap to pay’ payments for cardhol...
Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution
Cloud5 Communications | June 23, 2022
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction Chicago, IL. — June 23, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today launched a new service offering, Virtual Guest Services (VGS). VGS is designed to offload in-bound and/or in-house guest calls from hotel front desk and PBX staff, so they can focus more attention on high-value, in-person guest i...
Shiji Launches Simplify by Infrasys, A New Point-of-Sale Solution for Hospitality F&B Businesses in the Americas
Shiji Group | June 22, 2022
Shiji launches Simplify by Infrasys, a new and innovative point-of-sale solution designed for the restaurant and hotel industry with the ability to adapt to limited-service hotels, both branded and independent. ATLANTA, Georgia, June 22,2022 – Shiji, the hotel technology innovator, is launching Simplify by Infrasys at HITEC Orlando. A new and innovative point of sale solution created for Hospitality F&B businesses in the Americas needing a simple-to-learn and easy-to-manage POS solution. Infrasys, a Shiji Group Brand, is one of the most renowned global enterprise cloud-based POS systems. Shiji is now able to offer independent and...
Hotel Internet Services Unveils Latest Trends in Guest Wi-Fi Expectations With Release of New White Paper Ahead of HITEC Orlando
Hotel Internet Services | June 22, 2022
Leading provider of connectivity solutions surveys hundreds of guests and hoteliers to identify what network infrastructural needs are now required to protect reputations and ensure full guest satisfaction. Clearwater, Fla.— June 22, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its publishing of a comprehensive white paper detailing what today’s guests currently expect from a hotel’s Wi-Fi service. Made available to this year’s HITEC Orlando (June 27-30) attendees at HIS booth #311 in addition to being free to download from the compan...
Newport Hospitality Group Centralizing Accounting Across 50 Hotels and Taking Financials to the Cloud
Aptech Computer Systems, Inc. | June 22, 2022
Hotel management company embraces PVNG by Aptech, a seamless cloud-based enterprise accounting platform with complementing tools for budgeting, forecasting, and business intelligence; Visit Aptech at HITEC Orlando in Booth 725 PITTSBURGH, June 22, 2022 — Aptech is pleased to announce that Newport Hospitality Group (NHG) has selected PVNG as the cloud-based enterprise accounting solution for its portfolio of 50 select and full-service hotels. Immediately, the hotel management company will begin leveraging the seamless platform to move data more efficiently from individual properties to a central accounting repository. To complement PVNG a...
Zoox Smart Data Launches Wi-Fi Analytics at HITEC Orlando 2022 to Help Hotels Monitor Guest Room Wi-Fi Quality in Real-Time
Zoox Smart Data | June 21, 2022
In addition to Wi-Fi Analytics, the technology leader will showcase Zoox Eye, its intelligent data analytics platform that combines guest data with other resources to help hotels create a full view of their guests and better serve them. ALPHARETTA, GA – June 21, 2022 – Zoox Smart Data (“Zoox”), a global provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced it will launch its new product, Wi-Fi Analytics, at HITEC Orlando 2022. This new offering allows hotels to monitor the quality and signal of guest room Wi-Fi, and alerts them to any problems in real ti...
Concord Hospitality Abuzz With Beekeeper Communication & Collaboration Platform
Beekeeper | June 21, 2022
With nearly 6,000 employees from 150 countries, Concord is easily and consistently sharing employment information in real time and keeping everyone happy and engaged; Visit Beekeeper at HITEC Orlando in Booth 2718 June 28 to 30 at the Orange County Convention Center OAKLAND, CALIF., June 21, 2022 — For hotel management and development company Concord Hospitality frontline hotel workers are the heartbeat of the organization. From the front desk and sales offices to housekeeping and maintenance, these associates make up an intricate guest service and support network that is making Concord Hospitality hotels great. The key to employee eng...
Nomadix Launches Staff Panic Button and Wi-Fi Quality Analysis Solution
Nomadix | June 21, 2022
Technology Acquisition Accelerates Delivery of Nomadix Alerts LOS ANGELES, Calif. – June 21, 2022 — Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, today announced its new product line, Nomadix Alerts. This solution includes a smart badge, a cloud-based incident and analytics dashboard, and Bluetooth Low Energy (BLE) beacons. Nomadix Alerts helps safeguard isolated hotel staff from threats and harassment and offers built-in fall detection. The device also monitors, alerts, and reports on the quality and security of the hotel’s Wi-Fi network. Nomadix will showcase the new solution at HITEC Orlando, J...
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