Fairmont Zimbali Resort, Turns to Rainmaker, a Cendyn company, for Deeper Insights Into Their Business
Cendyn | September 30, 2019
Scottsdale Plaza Resort Puts Accounting in The Cloud With Aptech’s PVNG Enterprise Back Office System
Aptech Computer Systems, Inc. | September 25, 2019
Technology
INTELITY Appoints Jeff Swanson as Managing Director of Europe, the Middle East and Africa
INTELITY | August 6, 2019
The company adds to executive leadership team as part of its continued international expansion Los Angeles, CA -- August 6, 2019 -- INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that Jeff Swanson has joined the executive team as Managing Director of Europe, the Middle East and Africa (EMEA). As Managing Director, Swanson will oversee extending the reach and growth of INTELITY in the EMEA region. “We are thrilled to welcome Jeff to the INTELITY team. He is a highly experienced business leader who has a wealth of international experience, and brings...
GuestTek Appoints Eli Aviv as Vice President of Finance
GuestTek | August 6, 2019
Calgary, Alberta – August 6, 2019 – GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, has appointed Eli Aviv as its new Vice President of Finance as of August 6, 2019; replacing Jeff Wood, who is entering retirement. Aviv is a seasoned and highly experienced executive bringing nearly 20 years of finance and operations experience in the tech industry. He holds a CPA, CMA designation and an MBA from Ben Gurion University and has been a senior level executive in organizations experiencing all phases of development and maturity. In his n...
White Pearl Resorts Launches the INTELITY Platform
INTELITY | August 1, 2019
Los Angeles, CA -- August 01, 2019 -- INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that its platform is now live at White Pearl Resorts, a luxury property located on Mozambique’s beautiful Lagoon Coast. “We are thrilled to implement the INTELITY platform at our property,” said Cordelia Masher, White Pearl Resorts Managing Director. “We were looking for a solution that would help us remove clutter from guest rooms, digitize our hotel information, support international travelers, and make it easier to access dining, tours and restaurant bookings. W...
Cendyn Announces Acquisition of The Rainmaker Group
Cendyn | August 1, 2019
Boca Raton, Florida, USA, Thursday, August 1, 2019 - Cendyn, the leading innovator in hotel CRM and hotel sales platforms for the hospitality industry, today announces the acquisition of The Rainmaker Group, a leading revenue and profit optimization platform for hotels, resorts and casinos. The acquisition of The Rainmaker Group’s integrated solutions will enable Cendyn to drive performance across all aspects of the hotel business. Aligning operations, marketing, sales, and now, revenue will provide hoteliers with the means to optimize their strategies and drive performance and loyalty across their businesses. As part of the acquisition,...
Eleven Continues Rapid Growth, Reaching Over One Million Rooms Worldwide
Eleven | July 30, 2019
7/30/19, Portland, Ore.—Eleven, the pioneer in cloud-based central authentication management systems, undergoes rapid expansion. The ElevenOS platform enables hoteliers and multi-family property managers around the globe to deliver a seamless Wi-Fi experience that guests and residents love. In July, the company celebrated the onboarding of its millionth room on its platform ElevenOS, marking a significant milestone in the company’s history. Peri Pierone, Eleven’s CEO, reflects on this achievement: “When I arrived a little over two years ago Eleven predominantly served a North American footprint. Today our platform is being accessed...
Angie Hospitality Claims 2019 VOICE Summit Award for Best Travel, Leisure, or Hospitality Experience
Angie Hospitality | July 30, 2019
Hospitality-focused, AI-powered solution developer selected as winner of the best travel, leisure or hospitality experience award at world’s largest voice technology event. NEWARK, N.J. – July 30, 2019 – Angie Hospitality, developer of the world’s first voice and AI solution purpose-built for the hospitality environment, has been selected by an expert panel of judges as the “Best Travel, Leisure, or Hospitality Experience” at the 2019 VOICE Summit Awards. The VOICE Summit is the world’s largest event celebrating voice technology, which took place July 22-25 in Newark, N.J at the New Jersey Institute of Technology. Followin...
Hapi Achieves PCI-DSS Service Provider Certification
Hapi | July 30, 2019
Hotel Companies Have a Simpler Approach to Secure Compliance Orlando, July 30, 2019 Hotels have a tough time staying PCI compliant. Systems that hold credit card data need to be PCI compliant. Recent PCI audits are now calling for systems that connect to 3rd parties holding credit card data, to also be PCI compliant. For hotels, this means that any solution touching the PMS may need to be PCI compliant even if the system itself does not deal with credit card data. There is a new approach to solve this dilemma for hotels. The Data Travel team has achieved PCI-DSS Service Provider certification for Hapi. This certification gives Hapi p...
INTELITY and Silverware Partner to Fully Automate Food & Beverage in Hospitality
INTELITY | July 25, 2019
Los Angeles, California (July 25, 2019) – INTELITY® announced today that its robust guest engagement and staff management platform now integrates with Silverware’s point of sale (POS) system. The integration between INTELITY and the hybrid-cloud POS will make in-room and mobile dining solutions more accessible to hoteliers and provide them with further insight into the performance of their food and beverage programs. “Integrating our POS with the INTELITY platform will help properties reduce their service delivery times and elevate the guest experience, which is the ultimate goal of our technology,” said Lucky Thalas, Executive Vi...
Travel Tripper/Pegasus Now Serves More Than 85,000 Rooms With Its Innovative Solutions for the Gaming and Casino Sector
Travel Tripper & Pegasus | July 24, 2019
(LAS VEGAS) - July 24, 2019 — Travel Tripper, a technology innovator serving the hospitality industry, now provides its platform of reservations, distribution and digital marketing solutions to more than 85,000 hotel rooms across the U.S., including nearly every hotel on Fremont Street. The company is partnering with these properties as they update legacy technology systems in order to take advantage of impactful CRS innovations in guest loyalty integrations, data analytics and revenue management. Following the opening of a satellite office in Las Vegas and a concerted effort to grow its gaming division in 2015, the company has increased ...
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets
INTELITY | July 23, 2019
Los Angeles, CA (July 23, 2019) - INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions in guest rooms and the back office by making BluIP’s VoIP services available to guests and staff via INTELITY’s tablets. INTELITY and BluIP now allow users to place external, guest-to-guest, and guest-to-staff calls through in-room tablets. By implementing this technology, properties can ...
Quore is Helping Hotels Deliver Exceptional Pool Experiences via Its Pool Readings Module
Quore | July 23, 2019
Franklin, Tenn. – July 23, 2019 – It’s summer, and with the heat comes vacationers looking for hotels with swimming pools. This seasonal amenity is a big revenue generator for operators, but it can also be a liability if the pool is not properly maintained. Quore, a hotel workforce communications platform used by more than 3,900 hotels (including 560 management companies and 80 hotel brands in 29 countries) is helping operators ensure that their pools, hot tubs and spas meet water safety standards by automating the water-testing process within its Pool Readings module. Quore’s Recurring app enables hotel engineers to test a pool’...
Aileron Management Partners With ProfitSword to Maximize Performance Forecasting Abilities and Ensure Unmatched Business Intelligence Efficiency
ProfitSword, LLC | July 23, 2019
Hotel management company implements ProfitSage to provide company-wide data performance visibility, ensuring maximum cost-efficiency and revenue-enhancing abilities. GREENVILLE, S.C. (July 23, 2019) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Aileron Management to implement its ProfitSage operational and financial reporting solution across all of its current locations within the U.S. A hospitality management company that focuses on overseeing high-quality and select service hotels, Aileron Management is now able to ensure that all its staff are able to inst...
The Tipping Point for Innovations in Vacation Rental and Timeshare Technology
Karen O'Neill | July 22, 2019
By Karen O'Neill As Malcolm Gladwell points out, “Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push—in just the right place—it can be tipped.” This rings especially true for the vacation rental and timeshare market which simply isn’t what it used to be. With the emergence of the sharing economy came the subsequent digitization of rental processes and later, the creation of the original vacation rental listing site, VRBO, in the late 90s. Fast forward to today, and the digital rental marketplace is not only alive and well — but utterly transformed. Airbnb and Hom...
From Green Screens to The Cloud: Maestro PMS’ Continued Commitment to Innovation Powers Success for Independents for More Than 40 Years
Maestro PMS | July 16, 2019
Maestro’s Leading-Edge System Development and Expanding Support Services Provides Long-Term Investment Security for Today’s Hoteliers July 16, 2019 – When Maestro PMS started more than 40 years ago, hotel systems had green screens and ran on computers the size of chest freezers. Today Maestro operates from tablets and mobile devices that access information in the Cloud to support single properties and entire hotel groups. Maestro PMS continues to flourish as a trusted partner to the independent property operator and leverages the latest mobile and Cloud tech innovations in its hotel software systems to power both guests and staff wit...
Information & Telecommunication Spending Trends in the US
Tanya Venegas | July 15, 2019
By Tanya Venegas In mid-June, HFTP hosted the 47th annual Hospitality Industry Technology Exposition and Conference, better known as HITEC. The event occurred in Minneapolis, Minnesota and welcomed more than 6,000 attendees, making it one of the largest hospitality technology conferences in the world. What brought these people together? A common interest in hospitality technology. Sessions were highly attended and focused on topics including data security, artificial intelligence, biometrics, digital transformation and guest technology. The all-important question attendees walked away asking themselves: What technologies should we inve...
The New InterContinental San Diego Implements InvoTech Uniform System to Significantly Improve Operational Efficiencies
InvoTech Systems | July 15, 2019
The InterContinental Luxury San Diego Hotel implements RFID Technology using InvoTech Uniform System LOS ANGELES, CA – July 15, 2019 -- InvoTech Systems Inc. announced the recent installation of its Uniform System at the new InterContinental San Diego. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at InterContinental San Diego manages the Uniform inventory for 500 employees, and the property joins Inv...
The Biggest Benefits of a Mobile PMS That Hotels Can’t Afford to Ignore
Nicole Dehler, Vice President of Product Management | July 11, 2019
By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, it’s the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology? In fact, it’s all of those things. For those hoteliers wh...
Lodging Interactive Launches CoMMingeDIRECT – 24/7 Social Media Reputation & Crisis Management for Hotels
Lodging Interactive | July 10, 2019
Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its CoMMingleDIRECT service. CoMMingleDIRECT provides 24/7 social media reputation and crisis management for hotels and resorts covering Facebook, Instagram, and Twitter. “Reputation protection on social media is critical for hotels and CoMMingleDIRECT provides hoteliers with peace of mind knowing their social media accounts are being monitored 24/7,” stated DJ Vallauri, Lodging Interactive’s Founder and CEO. “Research continues to support that consumers expect timely...
Sheraton Bucharest Implements Seamless Check-in and Guestroom Entry With ASSA ABLOY Global Solutions Mobile Access
ASSA ABLOY Global Solutions | July 9, 2019
Luxury hotel becomes first Romanian property to integrate Mobile Access functionality into a guest-facing app, providing travelers with instant and hassle-free access to guestrooms Stockholm – July 9, 2019 – ASSA ABLOY Global Solutions has announced the successful implementation of its Mobile Access solution at the Sheraton Bucharest Hotel, a luxury property located in the heart of Romania’s capital. The first Romanian hotel to provide Mobile Access functionality, property leadership has ensured that its guests experience seamless and convenient check-in by integrating the technology into its Marriott Bonvoy App. Implemented along...
apaleo Partners With SiteMinder to Create an Open World for Hotels
SiteMinder | July 9, 2019
Dallas, USA – apaleo, the world’s most open and connected property management system (PMS), has partnered with SiteMinder, the global hotel industry’s leading guest acquisition platform, to remove the friction involved with manual online distribution for hotels. The partnership sees apaleo’s PMS integrated with SiteMinder’s platform, so mutual hotel clients of the two companies can automate how they distribute inventory across their chosen marketing channels online and capture reservations. By automating the distribution process, hoteliers have the opportunity to increase their revenue while reducing their cost of acquisition and...
Aptech Congratulates Clients Recognized as ‘Top Management Companies’ by Hotel Industry Publications
Aptech Computer Systems, Inc. | July 9, 2019
Top Hotel Management Companies Rely on Aptech Financial and Business Intelligence Systems PITTSBURGH, July 9, 2019 – Aptech Computer Systems, the industry standard for hospitality financial systems, congratulates its multi-property clients cited in Hotel Business and Hotel Management magazine as industry leaders. A total of 15 Aptech clients are listed in 2018 top company rankings. Its management company clients include Urgo Hotels & Resorts, New Castle Hotels, Noble House Hotels & Resorts, TPG Hotels & Resorts, American Liberty Hospitality, and Concord Hospitality. Aptech is an IBM Premier Solution Provider as well as ...
Developing Hybrid Skills: How Tech and AI Are Reshaping the Hospitality Job Market
Julia Aymonier | July 3, 2019
Julia Aymonier, Chief Digital Officer at EHL Lausanne, writes about the need for professionals with quantitative skills and knowledge of Artificial Intelligence in the hospitality industry. Change has never been as rapid as today. The constant evolution in technology, at an ever-increasing pace, is changing our world and our working environment as never before. The impact of technology is reshaping occupations and new job categories are beginning to appear on the market requiring “hybrid” skills. Not only will staff have to know how to do their traditional job as in the past, but they will also be expected to have knowledge of th...
Meituan Partners With SiteMinder to Explore the Overseas Hotel Market
SiteMinder | July 3, 2019
Dallas, USA – Meituan, China's leading e-commerce platform for services, has appointed SiteMinder, the global hotel industry’s leading guest acquisition platform, as its online distribution partner. The appointment marks Meituan’s first partnership with a hotel distribution technology provider as the company looks to expand its hotel inventory beyond its home market of China. On 1 May 2019, Meituan set an industry record by processing over 2.8 million domestic hotel room nights in one day. By strategically partnering with SiteMinder, the e-commerce giant now has a complete hotel technology stack to attract international hotel markets...
Exploit Revenue Opportunities and Power Your Reservations Team With Real-Time Dynamic Yield Management in Maestro PMS
Maestro PMS | July 2, 2019
Maestro’s Integrated Yield Management Automatically Pushes Optimized Rates to Online Channels and Call Centers to Support Property Profitability Strategies July 2, 2019 – An effective revenue management strategy supported by reliable hotel Yield Management tools is essential to maintain profitability in today’s market. If you run an independent property, solid revenue management is even more important because you do not have a big-brand revenue management team behind you. If this is you, Maestro PMS has you covered with its real-time integrated dynamic Yield and Rate Management module. “The key role of a good revenue management...
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