Zoox Smart Data Continues Rapid Global Expansion With New North America Headquarters
Zoox Smart Data | October 15, 2020
Luxury Resort in France, Lily of the Valley, Selects Cendyn
Cendyn | June 23, 2020
Technology
Maestro PMS Says the Future of ‘Virtual Events’ Is Bright With BITAC Ongoing and CYBER HITEC on Deck
Maestro PMS | September 15, 2020
Leader in hospitality property-management systems says the online meeting forums easily bring top tier vendors to one central place for the market to evaluate solutions more effectively as they prepare for reopening and satisfying new guest demands MARKHAM, Ontario, Sept. 15, 2020 — If you were planning on attending a hospitality event in 2020, chances are high that it was cancelled due to the ongoing pandemic. While this disruption in show business has been devastating to event planners and convention facilities, the advent of virtual events is quickly proving to be a lucrative alternative for everyone involved. The recent BITAC® Indep...
The Lodge at Tiburon Partners With Hotel Internet Services to Upgrade Its Guest Wi-Fi With High Speed Network Capabilities
Hotel Internet Services, Inc. | September 15, 2020
Upscale hotel prioritizes need to upgrade internet service using HIS industry expertise to ensure full guest satisfaction. SAN FRANCISCO, Ca. — September 15, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful upgrade of guest Wi-Fi services at The Lodge at Tiburon. Known as the perfect launching point for all Northern California adventures, The Lodge at Tiburon wanted to revamp its internet capabilities by providing a strong, continuous and fast Wi-Fi signal throughout all areas of the property. Since partnering with HIS, the lodg...
Mandarin Oriental, Santiago Adopts Advanced Security and Convenience Enhancing Technology by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | September 15, 2020
South American hotel implements VingCard Signature RFID door locks, elevator controllers, panic bars, Elsafe Sentinel Advance safes and Polarbar minibars to maximize guest safety, convenience and comfort. Stockholm – September 15, 2020 – ASSA ABLOY Global Solutions has successfully implemented a wide range of advanced security access platforms at Mandarin Oriental, Santiago. Located in Chile and recognized as one of South America’s most luxurious hotels, Mandarin Oriental, Santiago’s decision to implement VingCard Signature RFID locks alongside VingCard elevator controllers, panic bars and Elsafe Sentinel advance safes ensures that...
IDeaS and Cenium Partnership Delivers Modern Technology Platform for Total Hotel Revenue Optimization
IDeaS | September 15, 2020
IDeaS and Cenium’s two-way data integration enables hoteliers to eliminate manual processes and increase operational effectiveness MINNEAPOLIS—Sept. 15, 2020—IDeaS and Cenium announced today a product integration that enables guest data from Cenium's property management system (PMS) to automatically flow into IDeaS revenue management solutions. This partnership allows hotels and resorts to optimize revenue, gain control of the entire guest journey and make staff processes more efficient. Cenium seamlessly integrates with IDeaS to provide a real-time transfer of reservations and group transactional data by room type. IDeaS will aut...
GuestTek Announces Collaboration With IT Hospitality for Middle East and Africa Region
GuestTek | September 15, 2020
Calgary, Alberta – September 15, 2020 - GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, is pleased to announce the collaboration with IT Hospitality for the Middle East and Africa region. With over 20 years’ experience operating within the hospitality industry, they have an unsurpassed wealth of knowledge of the region and coupled with GuestTek, will be a formidable partnership. Every business should play to their strengths and strive for continual improvement to benefit not only their customers but across their organization. Cli...
Boston Laundry Inc. Grows Client Base and Improves Services Installing the InvoTech Laundry System
InvoTech Systems | September 10, 2020
Boston Laundry Inc. implements the InvoTech Laundry System to Manage Laundry Activity for Rental Items LOS ANGELES, CA – September 10th, 2020 -- InvoTech Systems Inc. announced the recent implementation of its Laundry System at Boston Laundry Inc. in Medford, Massachusetts. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at Boston Laundry Inc. manages the Laundry inventory and the rental activity for th...
“Free” PMS API Integration Is the Key to Hotel Innovation
Jos Schaap | September 8, 2020
By Jos Schaap Ask any hotelier or hotel technology company about their biggest pain points, and inevitably they will mention integration. Interfacing between legacy hotel Property Management Systems (PMS) and third-party systems have plagued the hospitality industry for years. HTNG was created some 20 years ago to create a communication messaging standard for hotel systems and made some initial progress. But till today, connecting hotel systems is still mostly a pain. With the onslaught of COVID-19 upending the travel industry, the stakes for the hotel sector couldn’t be higher. Hotels need to change their service models to support ...
Mohegan Sun Adopts Wireless eTray Technology by Bartech to Provide Guests With Convenient and Safe In-Room Purchase Options
Bartech | September 1, 2020
Casino hotel leverages standalone guestroom point-of-sale solution to enhance revenues, while providing guests with contactless access to non-refrigerated items. Las Vegas — September 1, 2020 — Bartech, the leader in automatic minibar solutions for the global hospitality industry, has partnered with the Mohegan Sun Casino & Resort to implement its advanced eTray solution, an innovative platform that allows hoteliers to sell non-refrigerated products within the guestroom without the need for an existing minibar. As reopening properties face the need to adapt services to address guest concerns over potential health risks, Mohegan Sun...
React Mobile, CommScope Collaborate to Protect Workers, Drive IoT Innovation
React Mobile | September 1, 2020
Simple, low-cost solution helps businesses focus on employee safety SEATTLE, and HICKORY, N.C., Sept. 1, 2020 — React Mobile and CommScope (NASDAQ: COMM) are joining forces to provide a flexible and cost-effective solution for keeping workers safe. Employee safety is of the utmost importance to businesses across many industries such as hospitality, healthcare and education. The combined solution comprises CommScope RUCKUS wireless access points (APs) with integrated IoT and React Mobile’s best-in-class employee safety devices (ESDs). By leveraging the Bluetooth Low Energy (BLE) beacons in RUCKUS Wi-Fi APs, businesses can qu...
McDreams Optimizes Revenue Management With Infor
Infor | August 28, 2020
Long-standing customer introducing Infor EzRMS August 28, 2020 — Infor, a global leader in business cloud software specialized by industry, today announced that it is equipping the family-owned McDreams hotel group with Infor EzRMS, Infor's powerful cloud-based revenue management solution. Infor EzRMS uses deep learning AI to provide enhanced revenue management functionalities and helps to improve guest service. Founded in 2009, the McDreams group offers low-budget designer rooms in a compact space with a high level of comfort. The hotel group thus appeals in particular to guests who are looking for overnight accommodation for only a sh...
Enseo’s Technology Investment Pays Off With New Patents and Touchless Technology Launched in Hotel Rooms Around the World
Enseo | August 28, 2020
Enseo continues to lead with world-class technology for people places, now protected by more approved US patents PLANO, Texas, Aug. 28, 2020 - Enseo®, one of the fastest growing technology service providers in the U.S., celebrates big wins during the COVID Crisis. Enseo has earned more than 10 new patents in 2020, including multiple patents related to touchless technology and remote control. This year, Enseo has 78 total patents issued by the U.S. Patent and Trademark Office. Enseo's extensive and ever-growing patent portfolio demonstrates its technology leadership and commitment to innovation. [caption id="attachment_241112" align=...
Google + Volara Enabling Voice Based Contactless Guest Engagement and Touchless Room Controls
Volara | August 26, 2020
Guest privacy and wellbeing is central to the design of new hotel solution August 26, 2020 — New York — Partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversational interactions between hotel guests and staff. Running on the Google Nest Hub, guests may ask the popular voice assistant to make calls, play music, watch shows, request amenities, book services, turn on/off TVs, increase the room temperature, adjust the lights, set a...
SIXTY Hotels Is ‘Always Open’ and Keeping Workers Safe via Technology and More
React Mobile | August 25, 2020
Episode 4 of the React Mobile ‘Employee Safety Culture’ Webcast Series looks at how this luxury brand revamped its operations to focus on safety and protect its people Seattle, August 25, 2020 — Deciding to close or remain open during a pandemic can be one of the most difficult decisions a hotel company will ever have to make, especially when multiple assets are involved. SIXTY Hotels, a luxury boutique brand with properties in New York City and Beverly Hills, is “Always Open” thanks to a medical team that put strict policies in place to help each property better protect its people. In Episode 4 of the React Mobile “New World...
Granduca Hospitality Services, LLC Implements Aptech’s PVNG for Reduced Staff Requirements, Scalable Financial Operations
Aptech Computer Systems, Inc. | August 19, 2020
"PVNG Hotel Accounting Software Saves Time and Makes Our Workload Lighter" PITTSBURGH, August 19, 2020 – Aptech Computer Systems announced that Granduca Hospitality Services, LLC installed the PVNG Enterprise Back Office Accounting System to upgrade its financial processes. “It was like going from a Model T to a Ferrari,” said Ben Moore, area director of finance for Granduca Hotels. Granduca’s hotel accounting software evaluation was triggered when its previous system proved not flexible or scalable enough for its needs. “We wanted a leading-edge enterprise back office that was scalable, easy to use with flexible financial r...
ibis Styles Bucharest City Center Hotel Adopts Advanced RFID Locks Compatible With Contactless Mobile Access by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | August 18, 2020
Newly built Romanian hotel implements VingCard Signature RFID door locks and Visionline to maximize guest security and convenience while allowing for seamless upgrade to contactless digital check-in and room access abilities. Stockholm – August 18, 2020 – ASSA ABLOY Global Solutions has announced the successful implementation of its VingCard Signature RFID door locks alongside the Visionline access management system at the ibis Styles Bucharest City Center. A recently constructed property that serves as a modern urban village within the Romanian capital, ibis Styles Bucharest City Center selected VingCard Signature RFID and Visio...
Ten Ways to Boost Guest Confidence and Increase Loyalty Amid COVID-19
Amadeus Hospitality | August 12, 2020
Rethinking the guest experience, creating new standards, and committing to those standards will be vital in building future loyalists. COVID-19 has caused many to reflect upon the fundamental operations of our global society and our day-to-day lives, including the way we travel. In hospitality, many are wondering how an industry that is so reliant on personal interactions can recover from the crisis and earn back guest confidence. Moving forward, hotels that integrate the newest stringent standards into their operations – while also rethinking the guest experience – will be the first to see a positive revenue impact. Further emb...
Siegel Sez: When Tech Vendors Get COVID-19
August 7, 2020
Siegel Sez August 7, 2020 I have learned many things during this pandemic and one of them is how the government works. The AH&LA plays a major role in dealing with the government and of course nothing is easy and nothing happens without major challenges along the way. I have joined multiple Zoom calls with Chip Rogers the CEO and President of AH&LA and also with Kevin Carey the COO of AH&LA who have played an active role in making sure the voices of hoteliers and also the suppliers including technology vendors are not forgotten during these times of limited travel. This week Chip Rogers did a webinar with Pat Pacious the Pre...
ProfitSword Earns Recognition for Business Intelligence Innovation as Shortlist Finalist for 2020 SaaS Awards
ProfitSword, LLC | August 6, 2020
International software awards program lists ProfitSword’s ProfitAbility as a leading award finalist for its cutting-edge AI and machine-learning abilities in detecting business performance fluctuations. ORLANDO, Fla. – (August 6, 2020) – ProfitSword, the leading developer of business intelligence and data integration software, has been named as a finalist in this year’s SaaS (Software as a Service) Awards with its entry of ProfitAbility, a state-of-the-art business performance dashboarding and reporting platform. As a submission for the Award’s best SaaS product for business intelligence and analytics category, ProfitSword...
Four Technologies That Can Help Hotels Augment COVID-19 Safety Procedures
Tom Riccio | August 5, 2020
By Tom Riccio While America slowly but cautiously reopens amidst the pandemic, businesses – including hotels – can expect to see an increase in guest traffic. With this uptick, it is imperative for hotels to keep infectious disease control and prevention strategies in place. Establishments with a clear and effective COVID-19 prevention plan will be in a stronger position to differentiate their brands, rising to the top as industry leaders. Even as vaccines and more treatments become available, the hotel industry – and many other sectors – will need to maintain safety measures to meet customers’ expectations, cultivate ongoing tru...
San Clemente Palace Kempinski Turns to Knowcross Technology to Open Post Pandemic
Knowcross | August 5, 2020
London Aug 5, 2020 - KNOWCROSS, the global leader in providing service quality and optimization solutions for hotels, is excited to share that the San Clemente Palace Kempinski Venice, has chosen to implement the Knowcross platform, to help improve staff communication, better compliance to new safety guidelines and increase overall operational efficiencies. This addition further strengthens Knowcross’ resolve to help and partner with hotels as they look to reopen post the pandemic across the globe. Located on the private island of San Clemente, only minutes away from Piazza San Marco, the San Clemente Palace Kempinski is a proud member o...
Hotel Internet Services Unveils Survey Results Revealing New Insight Into Guest and Hotelier In-Room Entertainment and Voice Technology Trends
Hotel Internet Services, Inc. | August 4, 2020
Comprehensive report leveraging feedback from over 700 guests and 200 hoteliers demonstrates escalating demands for the industry’s embracing of service personalization and voice-activated in-room technology. CLEARWATER, Fla. — August 4, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has released the full results of its latest survey analyzing how in-room entertainment and technology expectations have continued to increase and how such trends mirror the growing prevalence and reliance on newer technologies in daily consumer life. Conducted on more th...
Cloud-Hosted vs. On-Premise vs. Self-Hosted vs. Private Cloud PMS: All Platforms Have Advantages; Which Is Right for You?
Warren Dehan | August 4, 2020
No need to feel pushed to the cloud to gain a web browser-based system with mobile and contact free innovations; Independent hoteliers have choices By Warren Dehan A great deal has been written over the years about the viability of moving a hotel’s property-management system (PMS) to the cloud to take advantage of the latest technologies, but hoteliers need to realize that it’s not the only viable option. All platforms have advantages, including self-hosted, private cloud and on-premise solutions that leverage the latest mobile, contact free and web-based technologies. Independent operators can still enhance the digital guest experi...
Onyx CenterSource Launches Contactless Virtual Card Solutions
Onyx CenterSource | August 4, 2020
DALLAS (Aug. 4, 2020)— Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the launch of virtual credit card payment solutions to its hospitality and travel clients worldwide. Virtual credit card payments allow sensitive data to remain anonymous and secure when payments are made. In addition to enhanced security, this payment method also allows for increased control over the transaction and streamlined, contactless payment. “Virtual credit card payments are increasingly popular for their security and ease of use,” said Mark Dubrow, Onyx CenterSource CE...
React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life
React Mobile | July 30, 2020
The discreet, easy to conceal device has a 7+ year battery life and delivers precise room-level location accuracy indoors in multi-story buildings for added staff safety Seattle, July 30, 2020 — Finding the right employee safety solution can be overwhelming, especially when hotels are facing deadlines to comply with state mandates and meet brand standards for adding safety technologies by the end of this year. React Mobile, the most trusted provider of panic button solutions to hotels, has released an updated proprietary beacon designed to deliver precise, up-to-the-minute location information within a multi-story building. The square,...
1
Industry Happenings
2
Technology
3
Operations
4
All Things Independent
5
Market Reports
Today's News
Radisson Hotel & Conference Center Green Bay Completes Extensive $23 Million Renovation
Deal Activity in Travel & Tourism Sector Declined by 11.3% During September
The Indigo Road Hospitality Group Acquires The Skyline Lodge in Highlands, North Carolina
Pendry Hotels & Resorts Plans Spring 2021 Opening of Pendry Chicago
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.