Choice Hotels Breach a Good Reminder of Data Security Best Practices
Hospitality Upgrade | August 22, 2019
Technology
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets
INTELITY | July 23, 2019
Los Angeles, CA (July 23, 2019) - INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions in guest rooms and the back office by making BluIP’s VoIP services available to guests and staff via INTELITY’s tablets. INTELITY and BluIP now allow users to place external, guest-to-guest, and guest-to-staff calls through in-room tablets. By implementing this technology, properties can ...
Quore is Helping Hotels Deliver Exceptional Pool Experiences via Its Pool Readings Module
Quore | July 23, 2019
Franklin, Tenn. – July 23, 2019 – It’s summer, and with the heat comes vacationers looking for hotels with swimming pools. This seasonal amenity is a big revenue generator for operators, but it can also be a liability if the pool is not properly maintained. Quore, a hotel workforce communications platform used by more than 3,900 hotels (including 560 management companies and 80 hotel brands in 29 countries) is helping operators ensure that their pools, hot tubs and spas meet water safety standards by automating the water-testing process within its Pool Readings module. Quore’s Recurring app enables hotel engineers to test a pool’...
Aileron Management Partners With ProfitSword to Maximize Performance Forecasting Abilities and Ensure Unmatched Business Intelligence Efficiency
ProfitSword, LLC | July 23, 2019
Hotel management company implements ProfitSage to provide company-wide data performance visibility, ensuring maximum cost-efficiency and revenue-enhancing abilities. GREENVILLE, S.C. (July 23, 2019) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Aileron Management to implement its ProfitSage operational and financial reporting solution across all of its current locations within the U.S. A hospitality management company that focuses on overseeing high-quality and select service hotels, Aileron Management is now able to ensure that all its staff are able to inst...
The Tipping Point for Innovations in Vacation Rental and Timeshare Technology
Karen O'Neill | July 22, 2019
By Karen O'Neill As Malcolm Gladwell points out, “Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push—in just the right place—it can be tipped.” This rings especially true for the vacation rental and timeshare market which simply isn’t what it used to be. With the emergence of the sharing economy came the subsequent digitization of rental processes and later, the creation of the original vacation rental listing site, VRBO, in the late 90s. Fast forward to today, and the digital rental marketplace is not only alive and well — but utterly transformed. Airbnb and Hom...
From Green Screens to The Cloud: Maestro PMS’ Continued Commitment to Innovation Powers Success for Independents for More Than 40 Years
Maestro PMS | July 16, 2019
Maestro’s Leading-Edge System Development and Expanding Support Services Provides Long-Term Investment Security for Today’s Hoteliers July 16, 2019 – When Maestro PMS started more than 40 years ago, hotel systems had green screens and ran on computers the size of chest freezers. Today Maestro operates from tablets and mobile devices that access information in the Cloud to support single properties and entire hotel groups. Maestro PMS continues to flourish as a trusted partner to the independent property operator and leverages the latest mobile and Cloud tech innovations in its hotel software systems to power both guests and staff wit...
Information & Telecommunication Spending Trends in the US
Tanya Venegas | July 15, 2019
By Tanya Venegas In mid-June, HFTP hosted the 47th annual Hospitality Industry Technology Exposition and Conference, better known as HITEC. The event occurred in Minneapolis, Minnesota and welcomed more than 6,000 attendees, making it one of the largest hospitality technology conferences in the world. What brought these people together? A common interest in hospitality technology. Sessions were highly attended and focused on topics including data security, artificial intelligence, biometrics, digital transformation and guest technology. The all-important question attendees walked away asking themselves: What technologies should we inve...
The New InterContinental San Diego Implements InvoTech Uniform System to Significantly Improve Operational Efficiencies
InvoTech Systems | July 15, 2019
The InterContinental Luxury San Diego Hotel implements RFID Technology using InvoTech Uniform System LOS ANGELES, CA – July 15, 2019 -- InvoTech Systems Inc. announced the recent installation of its Uniform System at the new InterContinental San Diego. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks. The InvoTech System installed at InterContinental San Diego manages the Uniform inventory for 500 employees, and the property joins Inv...
The Biggest Benefits of a Mobile PMS That Hotels Can’t Afford to Ignore
Nicole Dehler, Vice President of Product Management | July 11, 2019
By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, it’s the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology? In fact, it’s all of those things. For those hoteliers wh...
Lodging Interactive Launches CoMMingeDIRECT – 24/7 Social Media Reputation & Crisis Management for Hotels
Lodging Interactive | July 10, 2019
Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its CoMMingleDIRECT service. CoMMingleDIRECT provides 24/7 social media reputation and crisis management for hotels and resorts covering Facebook, Instagram, and Twitter. “Reputation protection on social media is critical for hotels and CoMMingleDIRECT provides hoteliers with peace of mind knowing their social media accounts are being monitored 24/7,” stated DJ Vallauri, Lodging Interactive’s Founder and CEO. “Research continues to support that consumers expect timely...
Sheraton Bucharest Implements Seamless Check-in and Guestroom Entry With ASSA ABLOY Global Solutions Mobile Access
ASSA ABLOY Global Solutions | July 9, 2019
Luxury hotel becomes first Romanian property to integrate Mobile Access functionality into a guest-facing app, providing travelers with instant and hassle-free access to guestrooms Stockholm – July 9, 2019 – ASSA ABLOY Global Solutions has announced the successful implementation of its Mobile Access solution at the Sheraton Bucharest Hotel, a luxury property located in the heart of Romania’s capital. The first Romanian hotel to provide Mobile Access functionality, property leadership has ensured that its guests experience seamless and convenient check-in by integrating the technology into its Marriott Bonvoy App. Implemented along...
apaleo Partners With SiteMinder to Create an Open World for Hotels
SiteMinder | July 9, 2019
Dallas, USA – apaleo, the world’s most open and connected property management system (PMS), has partnered with SiteMinder, the global hotel industry’s leading guest acquisition platform, to remove the friction involved with manual online distribution for hotels. The partnership sees apaleo’s PMS integrated with SiteMinder’s platform, so mutual hotel clients of the two companies can automate how they distribute inventory across their chosen marketing channels online and capture reservations. By automating the distribution process, hoteliers have the opportunity to increase their revenue while reducing their cost of acquisition and...
Aptech Congratulates Clients Recognized as ‘Top Management Companies’ by Hotel Industry Publications
Aptech Computer Systems, Inc. | July 9, 2019
Top Hotel Management Companies Rely on Aptech Financial and Business Intelligence Systems PITTSBURGH, July 9, 2019 – Aptech Computer Systems, the industry standard for hospitality financial systems, congratulates its multi-property clients cited in Hotel Business and Hotel Management magazine as industry leaders. A total of 15 Aptech clients are listed in 2018 top company rankings. Its management company clients include Urgo Hotels & Resorts, New Castle Hotels, Noble House Hotels & Resorts, TPG Hotels & Resorts, American Liberty Hospitality, and Concord Hospitality. Aptech is an IBM Premier Solution Provider as well as ...
Developing Hybrid Skills: How Tech and AI Are Reshaping the Hospitality Job Market
Julia Aymonier | July 3, 2019
Julia Aymonier, Chief Digital Officer at EHL Lausanne, writes about the need for professionals with quantitative skills and knowledge of Artificial Intelligence in the hospitality industry. Change has never been as rapid as today. The constant evolution in technology, at an ever-increasing pace, is changing our world and our working environment as never before. The impact of technology is reshaping occupations and new job categories are beginning to appear on the market requiring “hybrid” skills. Not only will staff have to know how to do their traditional job as in the past, but they will also be expected to have knowledge of th...
Meituan Partners With SiteMinder to Explore the Overseas Hotel Market
SiteMinder | July 3, 2019
Dallas, USA – Meituan, China's leading e-commerce platform for services, has appointed SiteMinder, the global hotel industry’s leading guest acquisition platform, as its online distribution partner. The appointment marks Meituan’s first partnership with a hotel distribution technology provider as the company looks to expand its hotel inventory beyond its home market of China. On 1 May 2019, Meituan set an industry record by processing over 2.8 million domestic hotel room nights in one day. By strategically partnering with SiteMinder, the e-commerce giant now has a complete hotel technology stack to attract international hotel markets...
Exploit Revenue Opportunities and Power Your Reservations Team With Real-Time Dynamic Yield Management in Maestro PMS
Maestro PMS | July 2, 2019
Maestro’s Integrated Yield Management Automatically Pushes Optimized Rates to Online Channels and Call Centers to Support Property Profitability Strategies July 2, 2019 – An effective revenue management strategy supported by reliable hotel Yield Management tools is essential to maintain profitability in today’s market. If you run an independent property, solid revenue management is even more important because you do not have a big-brand revenue management team behind you. If this is you, Maestro PMS has you covered with its real-time integrated dynamic Yield and Rate Management module. “The key role of a good revenue management...
Lodging Interactive Announces Website and Social Media Marketing Promotion
Lodging Interactive | July 1, 2019
Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced its summer 2019 website and social media marketing promotion. For a limited time through August 31st, hotels entering into a new website design and digital strategy agreement will also receive comprehensive social media marketing and engagement services at no charge for one year. "Most properties and management companies have started to plan for their 2020 budgets. Our website and social media marketing promotion offers tremendous value for those properties looking to upgrade their website...
Why Google Ratings Might Just Be Your Hotel’s Most Important Quality Metric
Daniel E. Craig | June 27, 2019
By Daniel E. Craig, Founder, Reknown Move over, TripAdvisor — there’s a new sheriff in town. Over the past couple of years, Google has revamped its review product, increased review volume exponentially, and made Google ratings more prominent in search, maps and hotel listings. As a result, Google ratings may have emerged as the most important measure of quality for hotels. Here’s why. In Search, Google Reigns Supreme Google’s role as chief gatekeeper to online travel planning difficult to dispute, but does it hold a monopoly on search? While company officials bristle at the suggestion, others aren’t so convinced. “Goo...
Just Like Hotels, Not All Property Management Systems Are Created Equal
Nicole Dehler, Vice President of Product Management | June 27, 2019
The hospitality industry finds itself in a number of technological transformations. From guest-facing solutions to operational platforms, the legacy technology which once ruled our sector is slowly being replaced by modern, more agile solutions. Once slow to adopt new technology, the hospitality industry is now turning to mobile-friendly, cloud-based platforms to provide a more personalized and streamlined guest experience But in spite of their promise, hoteliers are realizing that not all PMS platforms are created equal 一 requiring new vetting process to separate the technological wheat from the chaff. Legacy PMS - not designed for m...
TravelNet Solutions Celebrates 20th Anniversary by Releasing Its First Commercial “Transformation”
TravelNet Solutions | June 27, 2019
(Minneapolis, Minn.) June 27, 2019 -- TRAVELNET SOLUTIONS (TNS), a leading hospitality industry provider of integrated Hospitality CRM, Vacation Rental PMS Software and Digital Marketing Solutions is celebrating the 20th Anniversary of the Company’s founding and announces the release of their first commercial “Transformation” Following the successful rebrand to TravelNet Solutions at the beginning of 2019, TravelNet further clarifies its mission of Transforming How Hospitality Works with a commercial that positions the 20 year old technology Company as a guide for those seeking growth and transformation in an ever changing, hyper com...
Rainmaker Announces New Website Launch
Rainmaker | June 26, 2019
ALPHARETTA, GA. — June 26, 2019 — - The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, is proud to announce the launch of its newly redesigned website at letitrain.com The new comprehensive website brings together the Rainmaker platform of solutions into a more visual experience while providing customers and site visitors access to a wealth of content, webinars and learning resources. "We are excited to debut our new company website,” says Mike Cowles, Rainmaker CEO. “The new design and improved readability will be a much more enjoyable viewing experience ...
ProfitSword Unveils Superior Data Management and Business Planning Efficiency With New User Interface
ProfitSword | June 26, 2019
User-friendly interface accessible on any device while providing even greater data and reporting customization abilities that increase operational efficiency and the potential for additional revenue. ORLANDO, Fla. (June 26, 2019) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the release of a new user interface for its industry-leading suite of data management and business intelligence solutions. Recently showcased by ProfitSword during HITEC Minneapolis, the new user interface is recognized for its ability to provide full integration with disparate property systems ...
Duetto Releases Whitepaper Based on Revenue Manager Feedback
Duetto | June 25, 2019
New publication details how and why hoteliers must look beyond revenue and lean on technology to enable and empower them to provide a better guest experience. San Francisco, 25 June, 2019 - Duetto, hospitality’s innovative provider of cloud-based revenue strategy applications, has published a whitepaper showcasing research gathered through surveys and interviews with nearly 100 revenue managers from across the globe. The piece explores many of the new trends shaping the hotel industry as well as many of the pain points experienced by revenue managers, including how concerns seem to have shifted from competing with OTAs and driving top...
SalesAndCatering.com Partners With Visrez to Offer State of the Art 3D Event Graphics
SalesAndCatering.com, LLC | June 25, 2019
Diagramming to Help Properties Sell Events More Effectively. STS Cloud Users Can Now Create Photo-Realistic 3D Event Plans to Close More Business MOUNT PLEASANT, SC, June 25, 2019 – Leading tech vendor SalesAndCatering.com announced its partnership with 3D Visualization provider Visrez. The partnership enables hotel company users of SalesAndCatering.com’s STS Cloud system to provide clients with realistic event graphics and floor plan diagrams to help close more business. STS Cloud is a full-function, cost-effective hotel sales and catering software system used by hundreds of properties and multi-property hotel groups. Visrez is a wide...
Ruby Hotels Selects Shiji’s Infrasys Cloud for Its Point-of-Sale Platform
Shiji Group | June 25, 2019
Munich, Germany - Ruby Hotels has selected Infrasys Cloud point-of-sale (POS) to power their Ruby Lilly location in Munich Germany. When searching for a POS system, Ruby Hotels was looking for a system that was intuitive, flexible, and able to grow with them. With Infrasys, Ruby Hotels can expand their portfolio quickly and seamlessly. The native cloud-based platform makes it easy for Ruby to track revenue, manage pricing and much more, anytime, anywhere; for their entire enterprise. “It has been great working with the Infrasys team to bring modern cloud technology to our hotel. Our goal is to provide a contemporary and affordable for...
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