Nomadix Launches Staff Panic Button and Wi-Fi Quality Analysis Solution
Nomadix | June 21, 2022
The Carver Companies Launches Industry First, CARVER the App
Carver Companies | May 25, 2022
Technology
UniFocus Earns Approved Vendor Status With IHG Hotels & Resorts Global Franchise Estate for Advanced Workforce Management Technology
UniFocus | June 6, 2022
Industry-leading innovator tapped to provide global IHG properties with latest capabilities in workforce management software. DALLAS, TX—June 6, 2022—UniFocus, the leading provider of Workforce Management Systems, has been awarded the designation of Approved Vendor by IHG® Hotels & Resorts for all brands and service levels across the franchise hotels that are part of its portfolio of nearly 6,000 hotels in over 100 countries around the world. The global hotel company’s franchise owners will have the opportunity to access advanced workforce management technology with a proven industry track record of optimizing workforce produ...
Contactless Voice Technology Is Here to Stay; How to Properly Shop for Digital In-Room Assistants
Tammy Estes | June 1, 2022
Voice on command devices are ideal for streamlining tasks, driving revenues, and making the stay more convenient for guests, but not all solutions are alike; knowing what features to look for is key to investment success and guest engagement By Tammy Estes As summer nears and travel moves closer toward recovery, technology continues to play a vital role in keeping hotel guests and employees happy and safe while balancing an increased desire for social distance. Although staffing shortages continue to challenge hoteliers to deliver on guests’ expectations, contactless solutions — such as digital in-room voice assistants — are providi...
Cloud5 Communications Expands Contact Center Support for Millennium Hotels and Resorts to New Locations in the United Kingdom, Europe and Asia
Cloud5 Communication | June 1, 2022
Global hospitality management and real estate group leverages Cloud5 contact center expertise to provide reservations and guest relations services to international guests. Chicago, IL. — June 1, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced a significant expansion of its contact center services for Millennium Hotels and Resorts. Following Cloud5’s successful track record with properties in the United States, Millennium Hotels and Resorts has extended its contact center partn...
P3 Hotel Software Launches New $175 Per Month Booking Engine
P3 Hotel Software | May 26, 2022
‘P3 Essential’ offers full Oracle OPERA integration with no transaction, commission, or set-up fees. 26 May 2022 Hotel software solutions provider P3 Hotel Software has opened a new frontier in the direct bookings market with the launch of new cost-efficient booking engine which can be rolled out in just one day. The P3 Essential booking engine provides hotels of all sizes with a fully integrated booking solution – including reservations and secure payment integration – for an all-inclusive, flat-rate fee starting at just $175 per month. The Irish company developed the product after identifying a need for an affordable b...
UniFocus Donates Knowcross Task Management Suite to the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality
UniFocus | May 26, 2022
The Donation will Further Enhance the Tisch Center’s Hospitality Innovation Hub in providing future industry leaders and entrepreneurs with access to advanced platforms offering real world experience in solving hospitality’s latest challenges DALLAS, TX— May 26, 2022—UniFocus, the leading provider of Workforce Management Systems, is today honored to announce the donation of its suite of Knowcross task and workforce management solutions to the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality. Representing the latest advances in hotel operations optimization, access to Knowcross technology as part of the T...
The Carver Companies Launches Industry First, CARVER the App
Carver Companies | May 25, 2022
ATLANTA, GA – May 25, 2022 – Carver Hotel Group and the Carver Companies, the hospitality infrastructure powerhouse with more than 3,500 task force consultants, is the first in the hospitality world to provide an all-inclusive app designed to support both clients and consultants. CARVER the app will be available for download to both Apple and Android devices beginning May 25, 2022. The first launch of CARVER the app will focus on consultants and will help them easily manage their schedules, update their profiles and present current information to numerous hospitality clients. With this tool, consultants can also efficiently submit invo...
Think Simplicity Selected as Preferred Telecommunications Vendor by Radisson Hotel Group Americas
Think Simplicity | May 25, 2022
Renewed relationship to include Radisson Hotel Group Americas owned, managed and franchised hoteliers BONITA SPRINGS, Fla., May 25, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today that Radisson Hotel Group Americas has selected its hosted cloud PBX and VOIP services to allow hoteliers across the Radisson Hotel Group Americas portfolio to easily work with a pre-approved telecommunication vendor. Hoteliers today are faced with a shifting telecommunication landscape. As legacy infrastructure is phased out, many properties are now ...
The Shepherd Hotel Partners With APS to Bring an Extraordinary Idea to Life
Above Property Services (APS) | May 25, 2022
Above Property Services (APS) delivers intuitive, powerful, scalable, and flexible Hotel In A Box solution to create opportunities and improve outcomes for people with disabilities NAPLES, FL (MAY 25, 2022) – The Shepherd Hotel is more than an up-and-coming hospitality brand. It’s an inspirational, purpose-driven company committed to providing exceptional guest experiences while changing the lives of an under-engaged portion of the population. The property has selected Above Property Services (APS™) as their technology partner to deliver an integrated, easy-to-use CRM and PMS designed to simplify hotel operations and create an empo...
Stayntouch and NYU Tisch Center of Hospitality to Unveil Results of U.S. Traveler Sentiment Survey at HITEC Orlando
Stayntouch | May 25, 2022
Guest-centric technology leader will release traveler insights on the future of Attribute-Based Shopping during panel discussion and host technology showcase at HITEC Orlando 2022 BETHESDA, Md. — May 25, 2022 — Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, announced that it will release U.S. traveler sentiment survey results related to Attribute-Based Shopping (ABS) during a special panel discussion with the NYU Tisch Center of Hospitality at HITEC 2022 in Orlando. Following a successful HITEC Dallas in 2021, this year, Stayntouch will also present a technology showcase highlightin...
Zoox Smart Data Announces New Verizon Integration as Part of Most Recent Feature Updates
Zoox Smart Data | May 24, 2022
Other new features include enhanced marketing campaign functionality and expanded options for surveys to further amplify the effectiveness of the data collection and strategic marketing platform from Zoox. ALPHARETTA, GA – MAY 24, 2022 – Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced it has added three new feature enhancements to its platform including a new Verizon integration. Additional features include enhanced marketing campaign functionality and expanded options for surveys. Through these improvements...
How to Build the Ultimate Distribution Technology Strategy for a Casino Resort
Michael Linton | May 19, 2022
By Michael Linton Casino resorts face unique revenue challenges that often result in silos between gaming and room revenue – including the use of separate technology platforms that do not communicate with each other. Even after the dips in reservations and demand during the pandemic, the first quarter of 2022 has already exceeded the year-over-year trend in gaming revenue, and the casino resort landscape is rapidly expanding. This means the demand is there and continuing to grow, as long as casino resorts have the technology in place to optimize their revenue and meet guest’s increasing expectations. We’ve seen that consumers have...
Hyatt’s Hotel La Compañía Deploys Advanced Guest Security and Convenience Technology by ASSA ABLOY Global Solutions
Assa Abloy Global Solutions | May 18, 2022
Luxury Panamanian property implements Mobile Access-ready VingCard Signature RFID door locks alongside Elsafe Zenith in-room safes and Polarbar minibars. Stockholm –May 18, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful implementation of several of its innovative security and guest experience-enhancing platforms by Hotel La Compañía in Panama. A luxury property forming part The Unbound Collection by Hyatt, Hotel La Compañía can now ensure heightened guest safety and convenience with the adoption of VingCard Signature RFID door locks, ...
Brighton Suites Hotel Caters to Latest Expectations in In-Room Entertainment With Deployment of BeyondTV GuestCast
Hotel Internet Services, Inc. | May 10, 2022
Privately owned beachside hotel addresses guest demands for a personalized, user-friendly and secure content streaming experience. Rehoboth Beach, Del.— May 10, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the adoption of its hotel purpose-built BeyondTV GuestCast streaming platform by the Brighton Suites Hotel. Located in Rehoboth Beach, Delaware, Brighton Suites Hotel’s reputation as a family-friendly and fun-filled destination has only increased thanks to its ability to provide each guest with instant and secure access to personalized...
InnSpire Partners With View to Offer Contactless Guest Experience at Vancouver, British Columbia’s Five-Star Versante Hotel
InnSpire | May 5, 2022
Guests can use their phones or in-room TVs to control everything –from lighting to temperature to the tint of their room’s smart windows Vancouver, B.C. & Milpitas, Calif.–May 5, 2022– InnSpire, the leading provider of a comprehensive hospitality technology suite, today announced a partnership with View, Inc. (NASDAQ: VIEW) (“View”), the leader in smart building technologies, to offer an integrated and seamless guest experience at the newly opened Versante Hotel, in Richmond, British Columbia. The 14-story, five-star boutique hotel, owned by its parent company Sunwins Enterprise Ltd., features floor-to-ceiling View Sma...
React Mobile to Showcase Hospitality’s Best-in-Class Employee Safety Platform at Benchmark Pyramid Leadership Conference
React Mobile | May 3, 2022
As a Platinum Sponsor of the annual event, React Mobile will demonstrate why its new solution is radically simpler to use and boasts the highest standards of reliability and accuracy SEATTLE, May 3, 2021 — Next week at the 2022 Benchmark Pyramid Leadership Conference Vendor Partner Tradeshow, React Mobile will introduce its NEW version 2.0 workforce safety platform to operators of the organization’s branded, independent, and lifestyle hotels. As a Platinum Sponsor of the event, to be held Wednesday, May 11, at the La Quinta Resort & Club in La Quinta, Calif., attendees will experience hospitality’s most reliable panic button so...
Zoox Smart Data Approaches 30 Million Online Traffic Connections for Q1 2022
Zoox Smart Data | April 29, 2022
The results for the period from January 2022 through March 2022 continue to prove the reach and effectiveness of the data collection and strategic marketing platform from Zoox. ALPHARETTA, GA – APRIL 29, 2022 – Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced its internet traffic results for Q1 2022. Guests connecting to hotel Wi-Fi networks enhanced by Zoox reached just under 30 million connections, further showing the reach that hotels around the world have with their current targeted marketing efforts. ...
Zoox Selected as Official Data Manager for Rock in Rio 2022, With More Than 700,000 Fans Expected to Attend
Zoox Smart Data | April 28, 2022
The largest music festival in the world selected the global technology leader for its ability to collect data, strategically market to attendees, and enhance their event experience. ALPHARETTA, GA – APRIL 28, 2022 – Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, today announced it has been selected as the official data manager for Rock in Rio 2022, considered the largest music festival in the world. The Zoox platform will enable Rock in Rio to learn more about its in-person and online attendees through high-level data col...
Cloudbeds Releases New Guide for Future-Proofing Every Type of Lodging Business
Cloudbeds | April 20, 2022
Expert team behind leading hotel technology platform unlocks industry insights to empower owners and operators to drive more bookings, build a better guest experience and navigate the future of hospitality (SAN DIEGO) — Cloudbeds, the hospitality industry’s fastest-growing technology provider, announced today the release of a new book titled, More Reservations, Happier Guests: The Ultimate Guide for the Modern Hotelier, as part of the company’s growing initiative to make hospitality education and resources more accessible. Now available to download at Cloudbeds.com, the guide breaks down the jargon to offer lodging owners and operato...
Stayntouch and D-EDGE Partner to Optimize Global Distribution for Hotels in Europe and Around the Globe
Stayntouch | April 19, 2022
The integration combines the leading European Central Reservation System with the industry’s most flexible, intuitive Property Management System BETHESDA, Md. — April 19, 2022 — Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced that its flagship cloud PMS platform now integrates with D-EDGE central reservation system, the leading hotel distribution technology provider in Europe. This partnership comes after the completion of a successful pilot program with the Crystal Hotel St. Moritz, a luxury boutique hotel located in the Swiss Alps, and will add to Stayntouch...
Omni Hotels & Resorts Becomes First Brand to Launch Seamless Instant Booking Experience for Both Group Rooms and Meeting Space
Omni Hotels & Resorts | April 14, 2022
Groups360 empowers event organizers to book rooms and space in a single transaction on GroupSync™ DALLAS, TX – April 14, 2022 – Omni Hotels & Resorts and Groups360 today announced that Omni is the first ever hotelier to offer instant booking for both group rooms and meeting space on GroupSync™. GroupSync is Groups360’s proprietary online booking marketplace, with instant booking capabilities that enable anyone organizing a meeting or event to book both group guest rooms and event spaces online. This functionality is now available at the Omni Frisco Hotel (Frisco, TX), and soon across Omni’s more than 50 properties in the U.S...
Visual Matrix Expands Reach to 3,000 Properties Worldwide With New Complete Hospitality Operating System
Visual Matrix | April 13, 2022
The hotel technology leader will showcase several new system features and will co-host a special session honoring women hoteliers at AAHOA this week. Richardson, TX – April 13, 2022 – Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, today announced it has expanded its reach to more than 3,000 properties around the world. With the launch of its new complete hospitality operating system this week at the 2022 Asian American Hotel Owners Association (AAHOA) Convention & Trade Show in Baltimore, Visual Matrix aims to showcase the many new features that it has incorporated to e...
5 Ways Digitalization Will Help Integrate H-2B Visa Employees Into the Hotel Workforce and Make Them Feel Valued
Andrada Paraschiv | April 12, 2022
As foreign nationals arrive in the U.S. on temporary Visas to help fill labor gaps, hotel operators can leverage mobile communication tools to remove the language barrier and assist with onboarding, training, scheduling, engaging, and recognizing employees By Andrada Paraschiv The next wave of foreign nationals on H-2B Visas are arriving in the U.S. to fill vacant non-agricultural jobs. Some of those workers may choose to fill vacant frontline positions at hotels. While operators are desperate for help, hiring from overseas can cause additional issues for Human Resources teams and managers, especially if the labor is unskilled. Therefore...
Somerset on the Pier Partners With Liveport to Deploy Advanced Guest Wi-Fi Network Connectivity
Liveport | April 12, 2022
Award-winning 4.5-star property ensures heightened guest satisfaction and operational efficiency with fast and reliable internet access for personal devices. MELBOURNE, Australia — April 12, 2022 — Liveport, a leading provider of internet services and IoT-based technology, has been credited with dramatically enhancing Wi-Fi service and network quality at Somerset on the Pier, a luxury serviced apartments property in Hobart, Australia. Housed in a converted 1930s pier and situated on the shores of Hobart’s waterfront, Somerset on the Pier is renowned for its seamless blending of old-world charm and modern design, an achievement now f...
Inntopia and AZDS Launch Multi-Product Version of Popular RevRaise Booking Engine
Inntopia | April 12, 2022
STOWE, VT & DENVER, CO- After years of concepting, UX/UI design, and development, Inntopia and AZDS are releasing a powerful update to AZDS’s RevRaise booking engine. By combining Inntopia’s industry-leading ability to aggregate and sell products across multiple systems with AZDS’ track record for delivering innovative, conversion-increasing booking engines, the new integration allows guests to easily and quickly book everything they need for a vacation from a single, intuitive interface without leaving the resort or hotel’s website domain. “We’ve built and continually optimized the luxury hospitality industry’s leading b...
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