the virtual hotel agent
Travel Outlook the Premier Hotel Call Center™ and OTA Savings by x-quic™ Announce a Strategic Partnership to Maximize Hotelier Profitability
Travel Outlook, the premier hotel call center™ | March 5, 2024
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Navigating Today’s Persistent Labor Shortages in Hospitality
John Smallwood, President of Travel Outlook | February 22, 2024
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever. By John Smallwood, President of Travel Outlook February 22, 2024 – In the dynamic hospitality industry, where guest satisfaction reigns supreme, the persistent challenge of staffing shortages has reached a critical juncture. According to a recent survey by the American Hotel & Lodging Association (AHLA), a staggering 67% of hotels are grappling with staffing shortages. This scarcity of personnel is not merely an inconvenience; it is a significant impediment to the industry's seamless operation. Despi...
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