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stayntouch

The Biggest Benefits of a Mobile PMS That Hotels Can’t Afford to Ignore

Nicole Dehler, Vice President of Product Management | July 11, 2019

By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, it’s the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology? In fact, it’s all of those things. For those hoteliers wh...

Just Like Hotels, Not All Property Management Systems Are Created Equal

Nicole Dehler, Vice President of Product Management | June 27, 2019

The hospitality industry finds itself in a number of technological transformations. From guest-facing solutions to operational platforms, the legacy technology which once ruled our sector is slowly being replaced by modern, more agile solutions. Once slow to adopt new technology, the hospitality industry is now turning to mobile-friendly, cloud-based platforms to provide a more personalized and streamlined guest experience But in spite of their promise, hoteliers are realizing that not all PMS platforms are created equal 一 requiring new vetting process to separate the technological wheat from the chaff. Legacy PMS - not designed for m...

Hoteliers, Take Note: Millennials Own Your Future

Ryan King | May 30, 2019

The first truly digital generation has the most buying power and is increasingly more vital to the labor force By Ryan King, Director of Strategic Partnerships – StayNTouch Hoteliers, we have news for you. Millennials – that group of individuals born between the early 1980s and the early 2000s – own your future. Understanding millennial consumers has become a significant discussion point across industries over the last few years. Why? Because they are the first truly digital generation with more buying power of any other demographic before them. With $600 billion in annual buying power and notably different purchase m...

Beware the 7 Warning Signs You Have an Outdated Hotel PMS

Ryan King | May 16, 2019

By Ryan King, Director of Strategic Partnerships - StayNTouch The success of modern hotel brands is often directly correlated with the technology and procedures put in place to support their staff and operational structure. Favoring legacy systems over newer, more innovative platforms can negate a hotel's ability to provide the hyper-personalized and seamless experience guests now expect. Unfortunately, this is an all-to-common crux within the hospitality industry. Simply put, without the right tools and infrastructure in place, hotel staff won't have access to the resources they need to provide a guest experience that leaves a lasting ...

Shiji Group Opens New Office in Washington D.C. Metropolitan Area to Continue Expansion in the Americas

Shiji | April 10, 2019

(Beijing 10 April 2019) Shiji Group has recently expanded in the Americas by opening a new office in Bethesda, Maryland. With the first US office based in Atlanta, Georgia, the new office in the Washington D.C. metropolitan area will serve the growing number of US-based Shiji customers. The opening of the new office adds to the existing 41 offices around the world. The international expansion of Shiji Group is aligned with the company's mission to provide quality services to all existing and potential customers around the world. As Shiji Group continues to grow in the hospitality technology industry, the company is committed to ensuring...

StayNTouch CEO and Director of Strategic Partnerships Talk Platform Power

Alan Young | March 28, 2019

Reimagining Hotel Technology with Open APIs Based on Strategic Partnership Alignment By Alan E. Young The last few years have been a whirlwind of innovation for hospitality technology. Despite its longstanding reputation for being resistant to change and slow to adopt technological evolution, the industry has made impressive strides toward reinventing its future. And yet, the gradual implementation of the latest advancements is only half the battle. With the rise of new technology (and subsequently, new technology vendors) comes the synonymous demand for strategic alliances and integrations. Recognized as hospitality technology visionar...

The New Era of Personalization: The Hyperconnected Guest Experience

Jos Schaap | February 5, 2019

By Jos Schaap CEO and Founder – StayNTouch With the onset of 2019, we've stumbled upon a rather interesting (albeit, integral) crossroads in the hospitality realm. As consumer technology continues to expand its influence and popular adoption across industries, brands are realizing mounting pressure to adapt to this new age of technological personalization and hyper-connectivity. Why? Because with heightened technology and uninhibited connection across platforms, comes higher stakes and those companies who fail to keep up are, simply put, at risk of being left behind. And rest assured, hotels are no different. Welcome, hoteliers, t...

Online Ripple Effects: How Digital Tech Changes Guests’ Offline/On-Property Expectations

Jos Schaap | January 10, 2019

By Jos Schaap CEO and Founder - StayNTouch Bill Gates was famously quoted saying "We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten." Over the last decade, we have witnessed a period of rapid technological evolution. Our world is, seemingly, in a constant state of digital advancement and change. Emerging tech has entered our households, changed the way we do business, and the way brands connect with consumers and ultimately altered the way in which we live. This is exciting, in many ways — but continuous digital innovation comes with its own set of ...


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