reservation sales

/Tag: reservation sales

reservation sales

The Time Between Reservation and Arrival Is the Biggest Missed Opportunity for Revenue

Larry Mogelonsky | June 19, 2019

By Larry Mogelonsky, MBA, P. Eng. ( It’s financially prudent to have a good channel mix so your rooms appear wherever guests are looking and booking. While getting the reservation is a consummate top priority, we are often missing what falls immediately after in what’s known as the prearrival phase. With some exceptions in the groups segment, this time period is rife with opportunities to capture more revenue from incoming guests, whether that be through room upgrades, amenity purchases or merchandising. Before you investigate tech vendors that can help you leverage this gap, the first step is to understand post-p...

NAVIS Announces Launch of the Only Complete Hospitality CRM Platform

NAVIS | November 1, 2018

Staying true to their roots as hospitality innovators, NAVIS helps lodging providers take charge of the guest relationship with pioneering new CRM. BEND, Ore. (November 1, 2018) – The hospitality marketplace is changing quickly, and the NAVIS mission is to help their hospitality clients accelerate revenue growth, enhance guest experiences, and increase the lifetime value of their guests. That's why the company is thrilled to announce the official launch of the industry's only complete Hospitality CRM that unifies hotel reservations and marketing teams around their guest data to drive more direct bookings and revenue. The highly an...

NAVIS Raises the Bar to Achieve Highest Level of PCI DSS Level 1 Certification

NAVIS | March 15, 2018

Top designation reflects NAVIS' adherence to the highest industry requirements for ensuring the security of its hotel and vacation rental clients' guest data BEND, Ore. (March 15, 2018) – NAVIS, the leader in reservation sales and marketing technology for the hospitality industry, today announced that it achieved Level 1 Compliance with the Payment Card Industry (PCI) Data Security Standard (DSS). The company has now reached the highest industry rating any business can attain for payment data security. The PCI standard is the most rigorous payment-card security standard available globally and is designed to minimize the exposure o...

Industry Experts Join NAVIS Team to Expand Beyond Independent Resort Locations

NAVIS | November 2, 2017

Proven revenue performance success with clients in city locations, flagged properties, and casino hotels creates opportunity to expand. BEND, Ore. (November 2, 2017) - To further fuel their continued success, NAVIS today announced the expansion of their executive sales team to serve more segments of the hotel industry. Amber Fox, Julie Chapman, Lou Wolfson and Ryan Gervais have joined NAVIS as Systems Consultants dedicated to helping hospitality operators generate more profitable direct channel bookings, optimize team performance and strengthen relationships with their guests. The latest additions to the NAVIS sales team come at a time...

TRACK/ and Doug Kennedy Announce Upcoming Webinar for October 23 | October 17, 2017

As part of its ongoing commitment to education and training, Track Hospitality Software (TRACK) and are pleased to announce their next sponsored quarterly webinar with Doug Kennedy, the lodging industry's most experienced sales and guest service trainer. The webinar, titled 7 Trainer Tips for Hotel Reservation Sales Success, will take place on October 23rd, 2017, at 12:00PM EDT (11:00AM CDT). To register click here. Members of the lodging industry can join in as hotel training expert Doug Kennedy presents seven of his real-world tips that reservations sales and front desk agents can use to convert more inquiry calls...

Two Roads Hospitality Selects NAVIS to Optimize Direct Channel Revenue

NAVIS | October 11, 2017

Award-winning international hotel management company expands partnership after properties using NAVIS solutions prove 'wildly successful.' BEND, Ore. (October 11, 2017) – Following a comprehensive review of available technology solutions, Two Roads Hospitality has selected NAVIS as their preferred partner for optimizing reservation sales and marketing. NAVIS, currently being used by 16 of their client properties, today announced that they have entered into an expanded business alliance which will benefit Two Roads Hospitality's collection of truly individual hotels, resorts, and vacation residences. Recognizing the positive impact...

NAVIS Identifies New Direct Channel Strategy that Doubles Bookings

NAVIS | September 26, 2017

Top reservation sales and marketing technology provider for the hospitality industry reveals an all-new channel strategy that's disrupting the status quo, outlined in a new ebook and being showcased at upcoming events BEND, Ore. (September 26, 2017) – In their continuing effort to help lodging operators drive more profitable reservations, NAVIS has released a new e-book titled, The Holistic Approach to Direct Bookings: Integrating Online and Offline Efforts to Increase Revenue. The 18-page guide, available for download at, is a must-read for hotel and ...

NAVIS Adds Two Powerhouse Technology Entrepreneurs to Advisory Board

NAVIS | September 14, 2017

Tom Gonser and Sanjay Dholakia join NAVIS advisory team to reinforce strategic and technology evolution BEND, Ore. (September 14, 2017) –NAVIS, the No. 1 reservation sales and marketing technology provider for the hospitality industry, is pleased to formally announce the addition of Tom Gonser, founder of DocuSign, and Sanjay Dholakia, former Chief Marketing Officer of Marketo to the company's new Advisory Board. As part of the leadership team, Tom and Sanjay will contribute their insights on technology, marketing, and emerging opportunities to further help plot company strategy and accelerate growth. "We are incredibly fortun...

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