marc stephen shuster
Why Are Certain Hotels Denying Free Internet Access to Their Guests?
Barry D. Lapides | March 17, 2015
By Barry D. Lapides and Marc Stephen Shuster Benjamin Franklin is quoted as saying, "in this world nothing can be said to be certain, except death and taxes." If Benjamin Franklin were born in 1985, he might have said, "in this world nothing can be said to be certain, except death, taxes, and free Internet access." Many budget and limited service hotels get this philosophy and provide Internet access as part of their room rates. However, many resort and luxury hotels are still charging for, what many people believe, is their given right to always be wired. What is driving this trend, which is clearly not just limited to the hotel indust...
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Technology
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Appointments/People on the Move
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Operations
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Industry Happenings
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