hapi
How Centralized Data Powers Sonesta’s Award-Winning Loyalty Program
Hapi | January 29, 2024
After growing through acquisition, Sonesta turned to Hapi to centralize and normalize guest data from multiple Property Management Systems across its various brands in real-time, which will power a new Customer Data Platform. Boston-based Sonesta International Hotels was founded nearly 100 years ago, but it was just over the past few years that Sonesta kickstarted its growth trajectory to becoming a global hotel powerhouse. Even before the acquisition of Red Lion Hotels in 2021, which added more than 1,000 franchised and managed properties and pushed Sonesta over the 1,200 properties mark, Sonesta had standout hotels in Los Angeles, Chicag...
RealTime Reservation Accelerates PMS Connectivity With Hapi Integration Platform
Hapi | November 16, 2023
Hapi will facilitate streaming of data between RealTime Reservation and leading hotel Property Management Systems, allowing hoteliers to provide guests with a complete view of all bookings in one place. MIAMI and NEW YORK, November 16, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a new integration with RealTime Reservation, a single reservation platform for ancillary revenue. Through the integration, RealTime Reservation can ingest data from the industry’s leading Property Management Systems by writing to a single Hapi API. RealTime Rese...
Data Travel Announces Hapi Guest Focus on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace
hapi | October 4, 2023
MIAMI, FL, October 4th, 2023 – Data Travel, LLC today announced it has launched Hapi Guest Focus on Salesforce AppExchange, empowering hotel companies to craft personalized guest check-in experiences and drive upsell opportunities right at the front desk. Hapi Guest Focus is currently available on AppExchange. Hapi Guest Focus Hapi Guest Focus empowers front desk team members to leverage the wealth of guest data residing in Salesforce. By transforming this data into actionable insights, hotels can now curate exceptional guest interactions starting at time of arrival. Through the app, front desk agents can curate the check-in proces...
Operto Accelerates PMS Connectivity With Hapi Integration Platform
Hapi | September 21, 2023
Hapi will facilitate streaming of data between Operto and leading hotel Property Management Systems, allowing hoteliers to build a unified and automated platform to connect their teams, guests, and smart devices. MIAMI and VANCOUVER, BC., September 21, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a new integration with Operto, a hospitality operating system that allows hoteliers to centrally manage portfolios and automate workflows across both the back and front offices. Through the integration, Operto can ingest data from the industry’s lead...
VAI Resort Taps Hapi and Salesforce to Deliver Hyper-Personalized Guest Experiences
HAPI | August 31, 2023
One-of-a-kind desert oasis in Glendale, Arizona, featuring an 1,100-room luxury hotel, will deploy Hapi Guest to personalize the guest experience across all areas of the resort. MIAMI and GLENDALE, Ariz., August 31, 2023 – VAI Resort, a $1 billion, 60-acre oasis featuring a 1,100-room luxury hotel scheduled to open in 2024 in Glendale, Arizona, has partnered with Hapi and Salesforce to personalize and differentiate guest service across the entire resort. The VAI operating team has selected Hapi Guest, a suite of hospitality-ready tools and configurations built for Salesforce CRM, to power a groundbreaking 360-degree personalized guest...
Next Generation of Hapi Solves for Hotel Data Integrations at Scale
Hapi | July 12, 2023
Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry. MIAMI, July 12, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, is excited to announce new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data in revolutionary ways. Newly built in the Amazon AWS environment, the Hapi Data Platform can provide data from technology sys...
Sage Hospitality Group Leverages Hapi and Salesforce to Centralize Data and Accelerate Innovation
Hapi | June 27, 2023
Using innovations from Hapi and Salesforce, Sage Hospitality Group has been able to centralize guest data and digitize its customer relationship management to deliver exceptional experiences. Denver, CO, June 27, 2023 - Hapi, a provider of integration solutions for the hospitality industry, announced that Sage Hospitality Group has experienced remarkable transformation in CRM capabilities with the help of Salesforce technology, powered by Hapi. By leveraging Hapi’s Salesforce expertise and Hapi Guest for Salesforce, Sage has seen accelerated results and maximized their utilization of the Salesforce platform. Prior to implementing ...
UrVenue Debuts Cutting-Edge PXMS Product Suite at Fairmont Banff Springs
UrVenue | June 27, 2023
Fairmont Banff Springs successfully pilots new guest experience technology, leveraging integrations between UV Enterprise, OpenTable and Hapi TORONTO, June 27, 2023 — Today at the Hospitality Industry Technology Exposition and Conference (HITEC®), UrVenue revealed enhancements to UV Enterprise, the hospitality industry's pioneering Property Experience Management System (PXMS). These enhancements introduce a new capability known as Guest Experience, featuring Guest Portal and Guest Services, both of which leverage integrations into leading platforms OpenTable, Hapi and more. UV Enterprise is a full-stack technology platform that drive...
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