Mills James’ Growth Shows ‘Meetings Business Is Back!’

Mills James | February 22, 2023

Service focused audiovisual company expecting revenues to continue growing by 30% in 2023 COLUMBUS, Ohio — February 22, 2023 — Award-winning, concierge-level, audiovisual services provider Mills James is on a fast-track for growth. In 2022, the company’s AV for hospitality business exceeded pre-pandemic levels across all client venues, including hotels and convention centers servicing seven states and Mexico . “In 2022 we saw corporate meetings of all sizes returning, and we couldn’t be more thrilled,” said John Watts, Mills James VP of Hospitality. “People are tired of not being able to meet face to face; they are ready to...

Explaining Digital Centaurs via Conversational AI

Adam and Larry Mogelonsky | February 22, 2023

By Adam Mogelonsky, Larry Mogelonsky ChatGPT is the shiny new toy for Q1 2023 with many people in awe of its ability to generate cohesive, multi-paragraph answers to all possible questions. But if you pull back the curtain on this purported wizard of AI, you’ll quickly see that its responses are somewhat ‘soulless’, using the most obvious and perhaps a bit Luddite word to describe it all. The answers presented are cordial, neutral in political stance and generally speaking the grand average of the entirety of the internet. We mere humans, though, don’t gravitate to medians; we tend to reward passion, strong beliefs and flawed ch...

P3 to Showcase Advances in End-to-End Digital Ecommerce Hotel Guest Experiences at ITB Berlin

P3 Hotel Software | February 22, 2023

P3 CEO to highlight industry issues at ITB Berlin 2023, including need for investment in both digital and physical hotel properties February 22, 2023 – Dublin & Denver - Hotels today must make more of their guest services accessible online if they are to offer their guests a complete ecommerce experience. That is the message from P3 ahead of ITB Berlin, the world’s largest tourism and travel trade fair, which takes place in Germany from March 7-9, 2023. Exhibiting at Stand 133 in the Travel Technology Hall 8.1, P3 will put hoteliers in their guests’ shoes, with an immersive experience featuring their customized booking engines an...

Nomadix Partners With Wide Computer Systems to Deliver Technical Innovation to the Middle East Hospitality Market

Nomadix | February 21, 2023

Partnership expands footprint and expertise in rapidly growing hospitality sector across the region LOS ANGELES, February 21, 2023 — Nomadix® Inc., a technology leader in the hospitality and multi-tenant industries, today announced a partnership with Wide Computer Systems, one of the Middle East’s leading solution and service providers for hospitality. This partnership will bring significant benefits to both existing and new customers, combining Nomadix's high-quality product portfolio with Wide Computer Systems’ expertise in customer support, quality management and hotel operations. The Middle East is one of the fastest and s...

Hotel Internet Services Marks 20 Years of Serving Business Connectivity Needs With Renewed Focus on Advancing Innovation in Online-Based Technology

Hotel Internet Services, Inc. | February 21, 2023

Leading internet network, IoT and streaming solutions provider continues to expand global presence while equipping more organizations with advanced tools proven to streamline operations and increase satisfaction rates. CLEARWATER, Fla. — February 21, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, is today pleased to commemorate its 20th year anniversary of serving the online connectivity needs of businesses specializing in hotel, multi-family, senior living and student housing markets. From its headquarters in Clearwater, Florida, HIS since its founding has risen to earn an industry-l...

ChatGPT: How Conversational Bots Will Be the New OTAs

Sérgio Serra | February 16, 2023

By Sérgio Serra In late November 2022, OpenAI unveiled ChatGPT to the world, calling it a trained model that interacts in a conversational way. I’m sorry if the title of this article misleads you, but heads up, this is not an article about ChatGPT. It’s an article about how conversational bots based on Large Language Models (LLMs) can shape the future of the hospitality industry. Unlike many other technologies, this is a breakthrough that virtually everybody can understand and see many uses, a key one being online search. It’s simpler to pose a question and get a straight answer, rather than browse through different websites look...

Why a Hotel Cloud Communication System Should Be Your Next Priority

Joseph DeCiantis | February 16, 2023

By Joseph DeCiantis In the past, hotels relied on a lot of equipment to run their property communication/phone system. PBXs supported the phone lines that delivered the service to the property. But we are long past those days. As time progressed, the internet and the cloud changed everything; today, it is as ubiquitous as the light bulb. The digitization of the world continues to enhance businesses, but not as much as it enhances the customer experience, especially in the hotel industry. Many technology companies provide software and services that deliver and change how our customers interact with the world when on property. Today’...

The WorkNomads Lab Hotel Selects INTELITY for Mobile Guest Experience

INTELITY | February 15, 2023

The newly opened co-living hotel in Bulgaria will put guest convenience and customization at the forefront using INTELITY’s platform Los Angeles, CA (February 15, 2023) – INTELITY®, provider of hospitality’s leading guest experience and staff operations platform, announced today a new deal with The WorkNomads Lab Hotel in Sofia, Bulgaria. The newly opened, mixed-use hotel will implement INTELITY’s mobile offerings, including a branded mobile app, mobile check-in, mobile key, and GEMS®, Guest Experience Management System — INTELITY’s suite of staff-facing tools. Located in Bulgaria’s capital city, The WorkNomads Lab H...