A Time for Hotel Growth: Interview With Ryan Hamilton, CEO/Co-Founder of SalesAndCatering.com

SalesAndCatering.com | March 8, 2023

By Alan Young There is no denying that 2021 and 2022 were challenging years for the hospitality industry. While hotels remained shuttered and planes remained uncharacteristically desolate amid the COVID-19 pandemic, hoteliers and hospitality technology vendors contemplated the same question – what would the post-pandemic landscape look like, and when would it (finally) come into view? The long-awaited period of industry revival is now undeniably upon us, and hospitality brands have surged back to life as travelers worldwide look to make up for lost time. In many ways, though, the pandemic served as an opportunity for recalibration acr...

Mercure Sunshine Kawana Waters Deploys GuestCast to Gain Competitive Edge in Personalized Guestroom Entertainment

Hotel Internet Services, Inc. | March 7, 2023

Modern 4.5 star hotel leverages advanced platform to address guest demands for instant, user-friendly and secure access to personal streaming subscriptions. BIRTINYA, Australia. — March 7, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, together with regional supplier and internet services provider, Liveport, have been credited with enhancing in-room entertainment capabilities at Mercure Sunshine Kawana Waters with the recent installation of GuestCast. An 81-room luxury property situated on Australia’s iconic Sunshine Coast, Mercure Sunshine Kawana Waters ...

Sojern Recognized for Excellence in Digital Marketing by Hotel Tech Report

Sojern | March 2, 2023

We’re excited to announce that Sojern has ranked amongst the top Digital Marketing Agencies globally in the 2023 HotelTechAwards. The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry. The HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. With over 2,412 software companies on Hotel Tech Report, Sojern is honored to be recognized in the competitive Digital Marketing Agencies category for 2023. “This recognition from Hotel Tech Report validates the work we’re doing ...

Overview of Game-Changing ChatGPT: AI Power To Be Feared or Embraced?

Nicolas Maréchal | February 28, 2023

By Nicolas Maréchal "ChatGPT is a computer program that can chat with you like a human and understand the meaning behind your words. You can interact with ChatGPT by typing in questions or statements, and it will respond with its best understanding of what you're saying. It's important to note that while ChatGPT is highly advanced, it's still a machine, and its responses may not always be perfect." Whilst ChatGPT is very efficient at describing itself clearly and honestly, it is important to have a real-life expert explain the pros and cons of this game-changing AI technology. With a Master’s degree in Big Data and Business Analytics, V...

Jonas Hospitality Continuing to Unify Products Under Jonas ARC

Jonas Hospitality | February 28, 2023

Toronto, ON—Jonas Hospitality is expanding Jonas ARC, a platform that unifies integrations through a single API. . Jonas Hospitality, a division of Jonas Software, is a family of technology brands that serves the hotel, spa, and private club industries with operational, marketing, and distribution software. This initiative is being spearheaded by Mark Loyd, who has served in technology leadership positions at multiple Jonas Software subsidiaries, including Jonas Chorum, Springer-Miller Systems, and Jonas Club Software. “Mark’s strategic vision unifies the Jonas Hospitality brands from a technical and business perspective,” says ...

Onyx CenterSource Appoints Daniele di Bella as Vice President & Head of Global Sales

Onyx CenterSource | February 28, 2023

DALLAS (March 1, 2023) — Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the appointment of Daniele di Bella as vice president & head of global sales, responsible for accelerating revenue, developing new sectors and contributing to marketing and business strategies. Di Bella brings more than 12 years of industry experience to the role. Most recently, he was SiteMinder's vice president of sales in the EMEA region, managing multiple sales teams internationally throughout an initial public offering. Prior to that, he held sales leadership positions at eD...

Hotels and the Frontline Worker Disconnect

Beekeeper | February 27, 2023

By Cris Grossmann, CEO & co-founder, Beekeeper When the hotel frontline succeeds, their companies thrive, driving sales, guest loyalty and profitability. That’s the bottom line for any hotel looking to boost sales and fuel organizational success. However, establishing a productive and content workforce requires those in the hospitality industry to address the growing disconnect between a hotel’s frontline staff and their managers. In 2023 hotel employers must focus on the increasing gap between how their frontline staff is currently being managed and how they should be managed in order to create a connected workforce. As hotels ...

Think Simplicity Launches a Flex Pricing Plan for Hoteliers

Think Simplicity | February 23, 2023

Tiered pricing model designed to make the transition to cloud communications easier for any size hotel BONITA SPRINGS, Fla., Feb. 23, 2023 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced a tiered pricing model today. Designed to help any hotel transition to cloud communications, regardless of size, Think Simplicity’s Flex Pricing Plan makes implementing an affordable, easy-to-maintain, cloud-based phone system easier. Think Simplicity Flex Pricing Plan was designed for any hotelier, from those managing new builds to those that need to re...