82% of Surveyed Hotels Report Staffing Shortages
AHLA | June 5, 2023
Hotels on hiring spree with record wages, better benefits, flexibility WASHINGTON (June 5, 2023) – As over 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-five percent of respondents are increasing wages, 64% are offering greater flexibility with hours, and 36% are expanding benefits – but 87% say they are still unable to fill open positions. Eighty-two percent of survey respondents indicate they are experiencing a staffing shortage, 26% sever...
Flip.to Positions for Scale With the Appointment of Product Growth Expert, Jon Ruggles, as Director, Partnerships
Flip.to | June 5, 2023
A demonstrated leader in hospitality, Ruggles brings the Flip.to platform to travel brands worldwide in order to drive impact for the industry and the communities it supports Orlando, Florida, June 5, 2023 – Flip.to, the marketing platform to reach, inspire, and win over travelers, is pleased to announce the appointment of industry veteran Jon Ruggles as Director, Partnerships. Tapped to bring his extensive experience from partnerships and product management to enterprise relationships and growth, his strategic vision will help accelerate the use of the Flip.to platform around the globe. Ruggles joins a team that’s delivering...
From Digital Disruption to Dominance: Redefining Hotel Group Sales for the Digital Era
Daniel Melnyk | June 2, 2023
By Daniel Melnyk The traditional approach of rapidly processing a high volume of leads is inefficient, so how can hotels use technology and service to drive more bookings? Hotel group sales in the digital era have undergone permanent changes, particularly in the way relationships are built through digital means. The traditional approach of rapidly processing a high volume of leads is inefficient, with up to 90 percent of leads failing to convert. Add to that the immense pressure that sales teams today are under to produce countless generic proposals daily, resorting to impersonal emails instead of engaging with clients through meaningfu...
New Report From Cvent and GBTA Sheds Light on the Transforming Role of the Corporate Travel Manager
GBTA | June 2, 2023
Latest research from GBTA and Cvent explores the critical and evolving role of travel managers including reshaped responsibilities, compensation insights, DE&I advances, and career satisfaction Like most of us, corporate travel managers can divide their careers into two distinct eras: before COVID and after COVID. And like most professions, the ongoing adjustments for travel managers to their responsibilities, compensation, and job satisfaction reflect an industry that’s ripe for change while still adhering to some past truths. This is according to a new report – “The Life and Times of a Corporate Travel Manager: Travel Ma...
Next Up for Revenue Managers: Tackling Ancillary Outlets
June 2, 2023
By Jason Q. Freed As a large majority of hotels have adopted some sort of dynamic pricing for their rooms, the next evolution of revenue management is moving beyond rooms, and many leaders have adopted total revenue management strategies for a more holistic approach. One area that is ripe for innovation is F&B Revenue Management, and hotels are adopting the same principles and techniques that apply to room revenue management in their various F&B outlets, including full-service restaurants, bars, coffee shops, and grab-and-go marketplaces. F&B revenue management techniques largely focus on dynamic pricing, or adjusting the...
STR: U.S. Hotel Results for Week Ending 27 May
STR | June 2, 2023
HENDERSONVILLE, Tennessee—As expected ahead of Memorial Day, U.S. hotel performance decreased from the previous week, according to STR‘s latest data through 27 May. Year-over-year comparisons were improved. 21-27 May 2023 (percentage change from comparable week in 2022): Occupancy: 66.8% (+0.6%) Average daily rate (ADR): US$156.63 (+2.2%) Revenue per available room (RevPAR): US$104.62 (+2.9%) Among the Top 25 Markets, Washington, D.C., saw the highest year-over-year occupancy lift (+10.5% to 76.2%). Of note, New York City registered the highest occupancy level (85.7%), helped by Taylor Swift’s Eras Tour. Detr...
Pyramid Global Hospitality Bolsters U.S. Portfolio With Six Management Additions
Pyramid Global Hospitality | June 2, 2023
BOSTON and THE WOODLANDS, Texas, June 2, 2023 -- Pyramid Global Hospitality – the powerhouse hospitality company behind inspired collections like Benchmark Pyramid Luxury & Lifestyle and Hamilton Pyramid Europe – announced today the continued expansion of its management portfolio with the addition of six U.S. hotels and resorts. Of the six properties joining Pyramid Global, Flamingo Resort & Spa and The Sandman Hotel in Santa Rosa, CA, Wayfinder Newport Hotel in Newport, RI, Hotel Paradox – Autograph Collection in Santa Cruz, CA and The Preserve Sporting Club & Residences in Richmond, RI, will be joini...
Sonder Holdings Inc. More Than Doubles Footprint in Boston With Addition of 264-key Hotel
Sonder | June 2, 2023
BOSTON--Sonder Holdings Inc. (NASDAQ: SOND; “Sonder”), a leading next-generation hospitality company that is redefining the guest experience through technology and design, today opened The Arcadian, its sixth live property in Greater Boston. It becomes the largest hotel in Sonder’s portfolio, and one of its highest key-count properties alongside Battery Park in New York City and Business Bay in Dubai. Sonder is now operating The Arcadian hotel, which has 264 rooms and occupies a prime location in Brookline. The property is close to Boston University and Fenway Park stadium, with easy access to Harvard University, Boston College, ...
Appointments/People on the Move
All Things Independent
STR, TE Lift U.S. ADR and RevPAR Forecast; Profit Growth To Be Limited
Castle Hospitality Group Announces Retirement of President and CEO Alan Mattson
The St. Joe Company Opens Home2 Suites by Hilton Santa Rosa Beach
Satisfying Customer Expectations: What About Employee Expectations?
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.