Penn State Hospitality Event to Honor Noble Investment Group Founder and CEO
The Penn State Hotel & Restaurant Society | March 17, 2023
Event sponsors announced, registration open for Penn State Hotel and Restaurant Society gala UNIVERSITY PARK, Pa. — The Penn State Hotel & Restaurant Society Hospitality Executive of the Year event will be held on Tuesday, April 4th at the School of Hospitality Management on the University Park campus. The event, a tradition of the society’s and the school’s since 1960, will include the presentation of the Hospitality Executive of the Year Award to Mit Shah, founder and CEO of Noble Investment Group. Founded in 1993, Noble is an industry-leading real estate investment group specializing in the travel and hospitality sector. T...
Wyndham Teams with Groups360 for Instant Multi-Room Booking Solution
Groups360 | March 16, 2023
Tool will give group and event planners, as well as those managing infrastructure, logistics and corporate accounts, access to real-time rates, availability, and instant online bookings—a first for the economy segment PARSIPPANY, N.J., March 16, 2023 -- Wyndham Hotels & Resorts, the world's largest hotel franchisor with approximately 9,100 hotels spanning more than 95 countries, today announced a new agreement with Groups360 to bring instant online multi-room bookings to Wyndham hotels in 2023. Powered by GroupSync™, the hospitality industry's leading direct booking solution, Wyndham hotels will have the oppor...
Borgata Hotel Casino & Spa Announces $55 Million Tower Remodel
Borgata Hotel Casino & Spa | March 16, 2023
ATLANTIC CITY, NJ (March 16, 2023) – As Borgata Hotel Casino & Spa prepares to celebrate its 20th anniversary, the resort is embarking on a $55 million redesign and rebranding of The Water Club to deliver one of the city’s premier luxury resort experiences. Renamed the MGM Tower, the new offerings will feature more than 700 completely reimagined guestrooms and add a collection of luxury Vista Suites located at the tower’s corners with extraordinary wraparound views of the Atlantic City skyline. Corey Sanders, Chief Operating Officer for MGM Resorts International, said, “Introducing the MGM Tower connects Borgata with the unpa...
Travel Managers Weigh In on Business Travel’s Outlook for 2023
GBTA | March 16, 2023
New report from GBTA and Spotnana reveals travel manager sentiment on post-pandemic recovery, changing priorities, economic risks, and balancing cost savings and the traveler experience Alexandria, VA and New York City (March 16, 2023) – A majority of U.S. corporate travel buyers expect their company’s business travel to ramp up and return to pre-pandemic levels by the end of 2023. Despite concerns about inflation and rising prices, only one in five travel managers say their companies have begun to limit business travel. Since the onset of the pandemic, however, demands on travel managers’ time and priorities have grown, including ...
STR: U.S. Hotel Results for Week Ending 11 March
STR | March 16, 2023
HENDERSONVILLE, Tennessee—Helped by the onset of spring break travel, U.S. hotel performance increased from the previous week, according to STR‘s latest data through 11 March. 5-11 March 2023 (percentage change from comparable weeks in 2022, 2019): Occupancy: 64.7% (+2.8%, -7.5%) Average daily rate (ADR): US$158.20 (+8.1%, +16.6%) Revenue per available room (RevPAR): US$102.38 (+11.1%, +7.8%) Among the Top 25 Markets, Washington, D.C., saw the highest year-over-year increase in occupancy (+21.8% to 67.6%). None of the Top 25 Markets saw an occupancy lift over 2019. D.C. also showed the most substantial ADR (+23.4% t...
The Loyalty Gap: The Difference Between Repeat Customers and Loyal Customers
Shep Hyken | March 16, 2023
By Shep Hyken Or, In a recent Shepard Letter, I discussed the Trust Gap, which is the difference between an organization’s belief that their customers trust them and the percentage of customers who actually do. I’ve covered different gap concepts in the past, and it’s time to add yet another to the list, and that is the Loyalty Gap. By the way, this is a perfect time to mention International Customer Loyalty Month, which happens every year in April. It is a time to focus some extra care and attention on your loyal customers. You can learn more at www.CustomerLoyaltyMonth.com. So, back to the Loyalty Gap. This is ...
An Insight Into the State of Luxury Branding Today
Dr Florent Girardin | March 16, 2023
By Dr. Florent Girardin, Beatrice Venturini The concept of what makes a luxury brand an attractive option worth buying into is undergoing a massive mind shift. This is especially true for the future luxury consumers, often referred to as the Millennials and Gen Z, or even more precisely HENRYs (‘High earners, not rich yet’). A 20+ years’ supply of new customers to be precise. This younger group of would-be spenders are developing a different approach to the idea of what a luxury brand should entail compared to the older generations of consumers. They value luxury experience more than luxury products and are thereby looking for mo...
The U.S. Virgin Islands: An Anticipated Record-Breaking Year
Kristina M. D'Amico | March 16, 2023
By Kristina M. D'Amico After the devasting impacts of Hurricanes Irma and Maria in 2017, the U.S. Virgin Islands, which comprise the islands of St. Thomas, St. John, and St. Croix, faced a significant rebuilding effort to reopen their hotel inventory. As the renovations and reopenings from the 2017 hurricane season were nearing completion, COVID-19 began to affect the islands. However, the U.S. Virgin Islands have a significant competitive advantage over the other islands in the Caribbean because they benefit from U.S. territory status. As a result, the U.S. Virgin Islands avoided the complicated COVID-19 travel restrictions that exist...
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