Navigating Today’s Persistent Labor Shortages in Hospitality
John Smallwood, President of Travel Outlook | February 22nd, 2024
5 Reasons to Reevaluate Your Metasearch Marketing
GCommerce | February 14th, 2024
News Archive: February
Ford Versus Ferrari: A Lesson in Customer Experience
Shep Hyken | February 15, 2024
By Shep Hyken Functionality versus customer experience: Do they belong together? Yes! And here’s a story to make the point: Two guys are buying new cars. One buys a Ford EcoSport, and the other buys a Ferrari Roma. The Ford costs about $25,000. The Ferrari costs about $250,000 – 10 times more! Both guys live in the same neighborhood. They both drive downtown to work. They use their cars for the same reason: daily transportation. Both vehicles go back and forth to work without any problems. And because of the speed limit, both take about the same amount of time to do so. And both dealerships – Ford and Ferrari – provide...
Q4 2023 Major U.S. Hotel Sales Survey
Daniel Lesser | February 7, 2024
At the dawn of 2024, a U.S. presidential election looms amidst numerous geopolitical challenges including two major ongoing wars in Europe and the Middle East which threaten global economic growth. The good news is, thus far it appears the U.S. economy has avoided recession with many now perceiving continued growth, albeit subdued. Inflation has cooled, the economy continues to add jobs, interest rates appear to have peaked and are anticipated to gradually decline for the next two years. Furthermore, a roaring stock market continues to fuel American consumer expenditures resulting in strong demand for travel including lodging. Despite a re...
U.S. News Reveals the 2024 Best Hotels
U.S. News & World Report | February 6, 2024
Washington, D.C. – U.S. News & World Report, publisher of Best Vacations, Best Cruise Lines and Best Travel Rewards Programs, today revealed its 14th annual rankings of the Best Hotels. The 2024 rankings highlight more than 37,000 hotels across more than 400 destinations to help travelers find the hotel that suits their needs. For the second year in a row, Acqualina Resort & Residences in Sunny Isles Beach, Florida, takes the No. 1 spot in the Best Hotels in the USA ranking, setting itself apart with its oceanfront pools, memorable dining and Mediterranean-inspired decor. The Four Seasons Hotel at The Surf Club in Surfsi...
AHLA Commends House Vote to Reauthorize Trafficking Victims Protection Act
AHLA | February 16, 2024
WASHINGTON (Feb. 16, 2024) – After the U.S. House of Representatives passed legislation from Rep. Chris Smith, R-N.J., to reauthorize the Trafficking Victims Protection Act for five years, American Hotel & Lodging Association President & CEO Chip Rogers released the following statement: “The hotel industry is united behind preventing human trafficking and helping survivors, and AHLA applauds House lawmakers for this bipartisan vote to extend the Trafficking Victims Protection Act,” said AHLA President & CEO Chip Rogers. “The bill provides vital funding for trafficking prevention and awareness efforts as well as housing...
Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue
Kai Urban | February 22, 2024
By Kai Urban, Director of Food & Beverage, Hilton Anaheim Key pillars of a profitable and successful hotel restaurant include enhancing guest experience while ensuring operational efficiencies. Hotel executives must navigate through the nuances of creating the right ambiance for the respective market and audience and address marketing, branding, and leveraging technology. To build and foster a stellar reputation as a hotel restaurant takes adapting to market trends and ultimately positioning itself as an indispensable asset in the competitive hospitality landscape. Beyond the rooms, Hilton Anaheim is known for an array of amenities...
The Algonquin Hotel, Autograph Collection Inducted Into Historic Hotels of America
Historic Hotels of America | February 16, 2024
NEW YORK, February 16, 2024 – The Algonquin Hotel Times Square, Autograph Collection, located on Manhattan’s West 44th Street, is pleased to announce it has been inducted into Historic Hotels of America®, the official program of the National Trust for Historic Preservation for recognizing, celebrating, and promoting the finest historic hotels in the United States. The Algonquin Hotel is one of more than 300 hotels and resorts throughout the country that is recognized by Historic Hotels of America for preserving and maintaining its historic integrity, architecture, and ambiance. “Historic Hotels of America is delighted to induct Th...
35th Hunter Hotel Investment Conference Highlights Legacy in Hospitality With Fireside Chat Featuring Anthony Capuano, President & CEO of Marriot...
Hunter Hotel Investment Conference | February 20, 2024
ATLANTA (February 20, 2024) – The Hunter Hotel Investment Conference (“HUNTER”) is thrilled to highlight the past and future icons of our industry with a session devoted to legacy as the event celebrates its 35th anniversary this coming March. The session will showcase a captivating fireside chat with Anthony Capuano, President and CEO of Marriott International, interviewed by Mitch Patel, CEO of Vision Hospitality Group. This intimate discussion, which combines the perspectives of a major brand leader with a seasoned hotel owner and developer, is one of the many additions to HUNTER’s 2024 program. Taking the HUNTER stage for...
Hospitality Revenue Management: 10 Ways To Boost Hotel Income in 2024
EHL | February 7, 2024
Despite signs of recovery in 2023, the hospitality sector's 2024 outlook is unpredictable. Deloitte's Hospitality Industry Outlook 2023 identified the hospitality sector's key challenges for 2024 as a drop in consumer confidence, continuing labor shortages, and the inability of hotels to raise prices despite escalating costs. However, by leveraging strategic hospitality revenue management, hotels can navigate these hurdles and even drive revenue growth in the coming year. While the effectiveness of these hotel revenue management strategies will vary by location, audience and the economy; here are ten effective ways to increase your hotel'...
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