News for the Hospitality Executive |
Orlando,
FL –
June 26, 2012 -- Intelity, the world’s most widely
installed hotel guest service platform company, and Newmarket® International,
the hospitality industry’s leading event and business
services company, have announced a partnership to deliver the world’s
first
fully integrated service request and fulfillment system for hotels
serving the
meeting and event market.
Intelity ICE (Interactive Customer Experience™) is available today to hotel guests via guestroom tablets and TVs; personal smartphones, tablets and laptops; and lobby touchscreens for all guest service needs and hotel related information. Integrating ICE with Newmarket International’s Cloud Services platform for Event Data will provide guests and meeting planners with meeting and event information right from their mobile devices while on the go. “ICE was already delivering an enhanced guest experience, higher revenues and lower operating costs at leisure and business travel hotels around the world,” said David Adelson, chief executive officer and president of Intelity. “Now the integration of ICE with Newmarket International’s Cloud Services Platform for Event Data provides even more value for both guests and hotel staff at properties serving the meeting and event market.” “Newmarket International’s new Cloud Services Platform for Event Data enables hotels to further optimize their function space and better serve their guests,” said Shawn McGowan, chief operating officer of Newmarket International. “Integrating with Intelity ICE makes it even easier and more cost effective for hotels to realize those benefits today." About Intelity Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time backend management tool that measures ROI and integrates with more than 25 hotel management systems from PMS (property management systems), POS (Point of Sale), Ticket, Spa, Restaurant, Room Controls and other management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity). About Newmarket International, Inc. Founded in 1985, Newmarket® International, Inc. delivers proven business services that turn function space into revenue streams, delivering greater ROI and profitability. Today, Newmarket International solutions are a cornerstone in the global hospitality industry, with more than 28,000 installations worldwide. Our flagship product Delphi® remains the industry standard for empowering hospitality to increase revenue, lower costs, and improve customer satisfaction and guest loyalty. Newmarket International is headquartered in Portsmouth, New Hampshire, with international offices in London, Shanghai and Singapore. Hospitality Information Services, MTech, and Libra OnDemand are wholly owned divisions of Newmarket International, Inc. MeetingMatrix is a product of Newmarket International, Inc. For more information, visit us online at www.newmarketinc.com. |
Contacts: Phil Schwartz Chief Marketing Officer Intelity 305-213-1472 [email protected] |