News for the Hospitality Executive |
Richardson, TX, and Orlando, FL, June 14, 2012 – Enseo, Inc., the
preferred
platform for in-room entertainment and digital signage in hospitality,
retail,
healthcare, and stadiums and arenas, and Intelity, the leading hotel
guest
services management company and creators of the ICE (Interactive
Customer
Experience™) enterprise platform, announced today the introduction of
ICEbox™,
which automatically enables Intelity’s ICE directly on Enseo
set-back/set-top
boxes (SBB/STB)*, creating an interactive in-room entertainment and
customized
guest services experience.
ICEbox combines the benefits of Enseo’s in-room entertainment platform and Intelity’s guest services, providing hotels with more in-room entertainment choices, retrofit options, reduced expenses and an overall better guest experience. With Enseo, hotels have a reliable and proven set-back box, as well as hotel branding through a customized Welcome Page, Interactive Program Guide (IPG) and Channel Banner, extending hotel branding and marketing messages directly to the guest room and creating a user-friendly, interactive in-room entertainment experience for guests. Intelity’s ICE enterprise platform provides fully interactive hotel services that allow guests to order and make requests for room service, housekeeping needs, wake-up calls, local information and live airline/transportation data all through the TV, simplifying and elevating the guest experience while streamlining efficiencies for the hotel. “Enabling Intelity’s ICE on Enseo STBs means that any hotel with Enseo’s platform now has access to ICE with a simple, software upgrade**,” commented Vanessa Ogle, president and CEO of Enseo. “The Enseo platform is extremely flexible and robust, enabling development that continues to enhance the guest experience in hotels. Our partnership with Intelity further demonstrates Enseo’s continued commitment to innovate. With the Enseo platform, hoteliers can be confident they will keep pace with guest expectations.” ICEbox expands hotel choices for in-room entertainment and guest self-service solutions. Any hotel that has an HD3000 or newer Enseo set-back box, regardless of the VOD provider or integrator, now has the ability to retrofit rooms with ICE, giving guests access to numerous services through the TV. In addition, new installs with the Enseo platform also have direct access to ICE. “We’re excited
to extend the availability of ICE to hotels everywhere via the ICEbox,”
said
David Adelson, president and CEO of Intelity. “Virtually any hotel can
now
provide guests with easy and direct access to hotel services, improving
their
stays, increasing hotel operating efficiencies, reducing in-room
printing costs
and even building revenues. With the ICEbox solution, select-service
properties
have cost effective options
to deliver a
fully interactive guest in-room entertainment and
service experience,
previously
affordable for only full-service properties.”
The Enseo platform is known for compatibility. Whether content is delivered over coax or IP infrastructure or comes from a cable or satellite provider, the Enseo platform provides a solution in a single SBB/STB. Enseo is compatible with a variety of integrators, VOD providers, displays and in-room control providers, and now, Enseo simplifies the process for hotels to enjoy the benefits of ICE with Intelity compatibility. Intelity's ICE enterprise platform, the world’s first fully interactive guest services technology, integrates into more than 25 hotel systems making for a smarter hotel, and, with direct access to every hotel service, making for happier guests. ICEbox will be available summer 2012. Both Enseo and Intelity will be exhibiting at HITEC, the world’s largest hospitality show, in Baltimore, MD, June 25 – 28 in booths 1607 and 2019, respectively. *ICEbox applies to HD3000 and later set-top boxes. **Additional license fees apply. About Enseo Enseo, Inc. is a provider of in-room entertainment and digital signage for hospitality, retail, healthcare, and stadiums and arenas. The company’s flexible technology, including set-back boxes, digital media players, and applications, displays virtually any media, on any display, through any distribution medium. With Enseo, choices in displays, programming, PPV and VOD providers, and distribution are unlimited, allowing hoteliers and other end users more control over in-room entertainment and digital signage systems. Powering more than 1.7 million hotel rooms, Enseo is preferred by North America’s largest hotel groups and digital signage operators. For more information, visit www.enseo.com. About Intelity Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time backend management tool that measures ROI and integrates into more than 25 hotel management systems from PMS (property management systems), POS (Point of Sale), Ticket, Spa, Restaurant, Room Controls and other management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in 2011, in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity). |
Contacts: Intelity Phil Schwartz Chief Marketing Officer Phone: (407) 965-2198 Cell: (305) 213-1472 [email protected] Enseo Lindsay Kelso Phone: (972) 234-2513, X5465 Cell: (214) 674-3205 Email: lkelso@enseo.com |