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Ciena Hotels and Intelity Forge a Partnership

Intelity's ICE Will Serve Guests at all Ciena Hotels and Suites

 
Orlando, June 4, 2012 - Ciena Hotels and Intelity have announced a partnership whereby the new value-service Ciena Hotels and Suites will be fully equipped with the Intelity's ICE (Interactive Customer Experience ™) guest enterprise platform. The first hotel, located in Cotulla, Texas, is scheduled to open in early 2013.
 
Bob Zachariah, founder, president and CEO of Ciena Hotels and Suites, said, "We're looking at the hotel living concept with a fresh set of eyes. Our vision for Ciena focuses on guest convenience and service that will be delivered through breakthrough architectural design and with Intelity's innovative ICE guest service platform."
 
This desire for innovation and novel perspective is shared by both Zachariah and David Adelson, president and CEO of Intelity. “We are positively thrilled to be partnering with the Ciena brand and assisting them in making their distinct mark in hospitality,” Adelson said. “The ICE enterprise platform is perfect for a brand like Ciena that sees smart tech as an opportunity to not only add value to the hotel experience, but to redefine it altogether from traditional standards.”
 
Ciena Hotels and Suites is the first brand from HotelWorks Development LLC. Intelity's ICE TV, ICE Mobile and ICE Lobby will allow Ciena guests to make requests and order services at the touch of a finger.

About Intelity
Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time backend management tool that measures ROI and integrates into 26 hotel management systems from PMS (property management systems), POS (Point of Sale), Ticket, Spa, Restaurant, Room Controls and other management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially, becoming a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including almost all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide, earning Intelity the industry’s “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation.  Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website, www.intelitycorp.com . For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity).
 
About Ciena Hotels and Suites
Ciena Hotels and Suites is owned by HotelWorks Development, LLC. The company, headquartered in Austin, Texas, is well funded with institutional financial backing from one of the leading Texas banks. HotelWorks’ international investors are diverse in background with interests in the commercial and residential real estate development, energy sector, freight forwarding, technology, software, medical, and international business, who together created a trailblazing hospitality idea factory dedicated to developing smart and unique global hospitality concepts.  More information can be found by visiting www.hotelworksdev.com and www.cienahotels.com.
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Media Contact:

Phil Schwartz
Chief Marketing Officer
Intelity
407.965.2198
phil.schwartz@intelitycorp.com

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Intelity ICE Technology Featured at the First Radisson Blu Hotel in the United States; Newly Opened Radisson Blu Aqua Hotel, Chicago Features Four Versions of Award-Winning Guest Services Technology / December 2011

Intelity Broadens Reach in Asia Pacific Region with McLaren International Partnership; The leading provider of hospitality technology solutions and services will now distribute Intelity's award-winning ICE / November 2011

Intelity ICE Touch on iPad Earns In-Room Technology Innovation of the Year Award for Eccleston Square Hotel; London hotel wins in-room technology innovation category by European Hospitality Awards / November 2011

Classic Style Meets Cutting Edge Technology as Hotel Bel-Air Reopens with Intelity’s ICE Technology; The renowned Los Angeles hotel reopens after an extensive refurbishment including the deployment of ICE via in-room tablets / November 2011

Elegance and Innovation Align in South America With the Introduction of Intelity ICE at Hoteles Charleston Colombia; Intelity continues global expansion with three 5-star properties in Colombia / October 2011

Four Seasons Hotel Los Angeles at Beverly Hills Launches Cutting-Edge ICE Technology; All 285 guestrooms and suites will be stocked with iPad2 devices enabling guests to digitally connect with all areas of the hotel / September 2011

Intelity's ICE Adds Service and Style to Ian Schrager's PUBLIC; Continuing rapid expansion, Intelity welcomes Chicago's PUBLIC to worldwide client portfolio / September 2011

Morgans Hotel Group Continues to Revolutionize Hospitality with the Addition of Intelity’s ICE to Delano and Hudson; The innovative virtual concierge technology continues to set the trend in two additional Morgans properties / September 2011

Virtual Concierge Arrives in Asia with the Introduction of Intelity’s ICE to The L Resort Krabi; The Luxury Lifestyle Resort Will Be the First in Asia to Launch Virtual Concierge Via iPads / August 2011

The Palmer House Hilton Introduces Virtual Concierge to Guests of Historic Hotel; Hotel partners with Intelity ICE to offer guests hospitality services via their mobile device / August 2011

Intelity ICE Expands Offerings to Include the Android Platform / June 2011

Intelity Introduces the Future of Hospitality at HITEC; Award Winning ICE Technology continues to revolutionize the hospitality industry / June 2011

Eccleston Square Hotel Introduces Virtual Concierge to Europe With iPad 2 Featuring Intelity ICE Technology; The Newly Refurbished Hotel Will Be First in Europe to Launch Virtual Concierge Utilizing the iPad 2 with Intelity Technology / June 2011

Intelity and OpenWays Joining Forces to Offer the Most Comprehensive Mobile Guest Experience with Hotel Efficiency in Mind / May 2011

Intelity ICE Ushers High Tech Hospitality Into the Windy City; Chicago becomes the latest city to embrace the guest services technology trend / May 2011

Hilton Inn at Penn and Intelity Ice Partner to Create Green Luxury; Two revolutionary brands bring sustainability and technology together and make a difference / May 2011

Intelity Changing the Hotel Industry…One App at a Time; Award Winning ICE Technology Revolutionizes the Hotel Guest Experience / April 2011

Intelity ICE Becomes the Latest Technology to Help Hotels Reach Sustainability Goals; In-room guest facing technology delivers significant energy savings and virtually eliminates in-room printing costs / April 2011

Morgans Hotel Group Garners Visionary Award for Intelity ICE Touch on iPad at Royalton Hotel; ICE technology generates tens of thousands of dollars in food and beverage revenue / April 2011

High Art Meets High Tech with the Arrival of Intelity's Award Winning ICE on iPad Technology in Hotel Beaux Arts Miami; The year's "most innovative" hospitality technology adds edgy flair to contemporary boutique hotel / April 2011

Intelity ICE Touch on iPad Awarded “Most Innovative” Hospitality Technology for 2010; Hoteliers Vote ICE Touch on iPad the Best in Guest Services Technology / March 2011

Morgans Hotel Group Expands In-room iPad Program featuring Intelity ICE Technology; Mondrian Soho New York Debuts with Virtual Access to Guest Services / March 2011

World’s Largest JW Marriott Opens with Intelity’s ICE Software Available in Every Room; JW Marriott Indianapolis Downtown guests can interactively order hotel amenities with ease / February 2011

Intelity ICE Technology Enhances Guest Experience at New York’s Plaza Hotel; The Iconic New York Hotel Launches Virtual Concierge Featuring iPads with Intelity Technology / February 2011

Hotels Generate Higher Revenues and Lower Costs With Intelity’s ICE TV / April 2010

Intelity Announces Vice President of Hospitality Sales / April 2010

Intelity’s ICE Offers Real-Time Solutions to Generation Y Travelers / April 2010

Intelity’s ICE Wins at Hotel Technology Next Generation Event / March 2010

Intelity To be First in Hospitality iPad Revolution With ICE Canvas / January 2010

Intelity Creates Affordable ICE Mobile iPhone Application For Hotels / January 2010

Intelity’s ICE is Welcomed into Boutique Hotels Throughout the U.S. / July 2009
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