 TORONTO and
ORLANDO, Fla., July 9, 2012 –
When the Four Seasons Hotel Toronto is unveiled as the brand's new
flagship
hotel on October 5, Intelity’s ICE (Interactive Customer Experience™)
Touch
guest self-service technology will be on iPads in every room.
Among the variety of amenities set to be featured, hotel management seeks to perfect and expand upon the impeccable level of service expected when staying at a Four Seasons property by providing guests the ability to make requests and order services with the touch of a finger. Powered by Intelity, in-room tablets will allow guests to order room service, adjust room controls, schedule spa appointments, and request wake-up calls, in addition to 30 other services. The ICE technology will also be available on guests’ personal smartphones and tablets via a free download. “Guest self-service technology is becoming a must have among average travelers, whether they are doing business or enjoying a personal vacation,” said Dimitrios Zarikos, regional vice president and general manager of Four Seasons Hotel Toronto. “Some travelers would forget to pack a toothbrush before they left behind their smartphone. We are exploring a variety of ways to harness this technology to provide the greatest benefits for our guests and to conveniently extend additional services to them.” “This partnership will allow Four Seasons Hotel Toronto to distinguish itself by providing first-class technology that will match the high caliber of traditional hotel service,” said David Adelson, president and CEO of Intelity. “By taking advantage of the latest in technology, they'll be able to ensure an even more unforgettable guest experience.” Reservations are currently being accepted for October and on. For more information on Four Seasons Hotel Toronto and placing reservations, visit www.fourseasons.com/toronto. For more information on Intelity, visit www.intelitycorp.com. About Four Seasons Hotel Toronto As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 86 properties in 35 countries. The brand new Four Seasons Hotel Toronto, scheduled to open October 2012, will feature 259 guest rooms including 42 suites, a 30,000 square foot luxury spa, glass enclosed event rooms and signature restaurant and bar by international restaurateur and chef Daniel Boulud. For more information, please visit our Press Room. About Intelity  Intelity, headquartered in Orlando,
Florida,
is the creator of the world’s first fully integrated enterprise
platform
including an interactive guest services interface, ICE (Interactive
Customer
Experience™), with a full, real-time backend management tool that
measures ROI
and integrates with more than 25 hotel management systems from PMS
(property
management systems), POS (Point of Sale), Ticket, Spa, Restaurant, Room
Controls and other management systems. Since beginning operations in
2007, the
hospitality solutions company has grown exponentially and become a
pioneer in
hospitality technology with the deployment of ICE across four
continents
serving almost 500 hotels worldwide, including all major brands and
many
significant independents. The customizable interface allows guests to
arrange
services via an in-room touch screen tablet (ICE Touch); smartphone
(ICE
Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE
Lobby). The
ICE platform has been recognized industry wide earning Intelity the
industry’s
“Most Innovative Hospitality Technology” award in a vote by hoteliers
and the
Business Traveler Innovation Award for Best Travel Convenience &
Efficiency
Innovation. Become acquainted with ICE
and learn what Intelity’s hotel partners are saying on the Intelity
website www.intelitycorp.com.
For more information please call 1-888-RevPAR-1 (1-888-738-7271) or
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on Twitter (@Intelity). |