A Case Study in Optimizing Length of Stay From Wellness Capex
Adam and Larry Mogelonsky | April 17, 2024
Refreshing Hotel Fitness for 2024 With Mobility Training
Adam and Larry Mogelonsky | January 10, 2024
Wellness
Rethinking Menu Ingredients to Ramp Up Guest Nutrition
Adam and Larry Mogelonsky | July 17, 2024
By Adam and Larry Mogelonsky Food menus need to evolve in order to keep pace with the trends so that hotels can continue to attract diners and use their restaurants as a key draw for overnight guests. One of the trends is that menus are becoming healthier and healthier over time. Whether that’s adding vegan options, reducing the amount of deep-fried items or using better quality cooking oils – in particular, excluding harmful seed oils – the demand for healthier plates is there. Nowhere better emphasizes this than all the marketing hoi polloi around all the purported superfoods – acai, kale and all the fun, new adaptogenic mushr...
Inspiration for Meeting the Demand for Low-Sugar Desserts
Adam and Larry Mogelonsky | July 3, 2024
By Adam and Larry Mogelonsky In the past, dietary fat was considered the main culprit in weight gain. Today, however, popular nutritional trends such as keto and paleo diets emphasize low-carb and low-sugar regimens as the best methods for weight loss and maintaining insulin sensitivity. Refined or added sugar, in particular, is now seen as the primary dietary element to eliminate in order to achieve a wide array of health benefits. Emerging research even suggests that cutting out sugar could help prevent dementia-related diseases like Alzheimer’s, which is now colloquially referred to as ‘Type-3 Diabetes.’ Supporting this view is the...
2024 Wellness Real Estate Report by RLA Global in Collaboration With HotStats
| June 17, 2024
Wellness Hotels Surge in Global Market, Upper Upscale Properties Lead Hotels with wellness amenities experienced notable revenue growth in 2023, with upper-upscale properties emerging as top performers, according to the latest Wellness Real Estate Report by RLA Global, published in collaboration with P & L benchmarking firm HotStats. Among the key findings were: Revenue Performance: Luxury hotels with comprehensive wellness offerings reported the highest Total Revenue Per Available Room (TRevPAR), achieving three times the TRevPAR of upper upscale hotels in 2023. However, upper upscale properties led in terms of both Average D...
Spa Revenue Management: The Art of Pricing Optimization for Spa Services
Cheryl Sott | June 12, 2024
Effective pricing strategies are the cornerstone of spa revenue management. While price controls are still largely a manual endeavor in the spa industry compared to the more sophisticated automated programs employed for hotel rooms and airline seats, there are a number of pricing levers including dynamic, real time, advance, and last-minute pricing strategies that can be used to build your spa revenue management program. Let’s explore. 1. Setting Competitive Spa Prices Spa Revenue Management begins with setting competitive prices that attract guests while ensuring profitability. For instance, you analyze the local market and determine th...
Wellness Floors as a Steppingstone for Enhanced Mixed Use Revenues
Adam and Larry Mogelonsky | June 12, 2024
By Adam and Larry Mogelonsky The core revenue stream for every hotel brand will always be heads in beds. But increasingly for luxury, premium and upscale properties, a strong reason to visit is required to convince customers to select you versus the competitor. With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations. Your hotel must forge a striking identity, with the wellness industry now assuming a central role in a brand’s strategy for attracting guests and commanding above-market rates. Not just as a reason to visit to feed the rooms revenue ledger, ...
The Westin Bora Bora Resort & Spa Welcomes Aurélie Chiaffi as Complex Spa Director
The Westin Bora Bora Resort & Spa | June 5, 2024
Bora Bora, French Polynesia (June 5, 2024) – The Westin Bora Bora Resort & Spa, a premier resort opening this Summer 2024 in Bora Bora, today announced the appointment of Aurélie Chiaffi as Spa Director, overseeing both The Westin Bora Bora Resort & Spa and The St. Regis Bora Bora Resort. With over a decade of experience in hotel spas across French Polynesia, Aurélie Chiaffi brings a wealth of expertise and passion to her new role and will curate an array of treatments inspired by local Polynesian wellness traditions and modalities for the resort’s soon-to-open Heavenly Spa Bora Bora. “We are thrilled to welcome Complex S...
Sleep Tourism Now Mainstream With the Global Sleep Symposium at the Equinox Hotel
ADAM AND LARRY MOGELONSKY | June 5, 2024
By Adam Mogelonsky, Larry Mogelonsky Once you go down the wellness rabbit hole, there’s no going back. Living a healthy lifestyle has far too many advantages. You think more clearly; you have more energy; your mood improves; you’re happier; then you end up having better relationships and being more successful overall. We wellness folks can often forget, however, that not everyone shares the same mindset. Interest is growing, sure, but we need landmark news stories to emphasize this industry’s progression from niche to mainstream and the multi-trillion-dollar opportunity that awaits hospitality brands who anticipate the societal sh...
Fun Thoughts on How Wellness Can Be Aided by GenAI
Adam and Larry Mogelonsky | May 15, 2024
By Adam Mogelonsky, Larry Mogelonsky In the ever-evolving landscape of hospitality, the shiny new toy that is cutting-edge technologies will forever be promulgated as revolutionizing guest experiences and operational efficiency. One such technology that has garnered significant attention is generative AI (GenAI), led by the much-hyped-yet-actually-useful ChatGPT. While discussions abound regarding the transformative potential of AI for the far-off future, it's crucial, though, for seasoned hoteliers and industry executives to focus on practical applications that deliver tangible benefits here and now. One area where we can have some fun...
Onsite Culinary Experiences and Guest Transformation
Adam Mogelonsky, Larry Mogelonsky | April 24, 2024
For the purposes of the hospitality industry, transformative experiences refer to activities or encounters that not only provide immediate enjoyment but also leave individuals in a better state than they were before. This could include educational sessions, immersive interactions or engaging activities that promote personal growth or wellbeing. One area where this transformation is prominently being incorporated into hotel programming is through culinary experiences. Properties like the Four Seasons Resort Bali at Sayan offer cooking classes where guests can learn about traditional Balinese cuisine, while the Ritz-Carlton, Kyoto hosts tea ...
A Case Study in Optimizing Length of Stay From Wellness Capex
Adam and Larry Mogelonsky | April 17, 2024
By Adam Mogelonsky The word ‘optimization’ in today’s world implies the use of data and metrics for continuous business improvement, but it also implies making tradeoffs and devoting limited resources to certain goals ahead of others. For today’s hospitality world, we are confronted by so many data points, so many partners or siloed interests and so many different activities vying for our attention or capital. To make informed, strategic decisions that will unify various operations towards a common objective, hoteliers and owners must carefully pick the key performance indicators (KPIs) that they will optimize and prioritize. Wh...
Investing in Wellness Tourism: A Good Strategic Move for Hotels
Angelina Chang | April 12, 2024
By Angelina Chang In recent years, the hospitality industry has witnessed a significant shift towards prioritizing wellness tourism. This movement reflects a global trend towards slower living and self-care, highlighting the importance of holistic health for individuals of all ages and backgrounds. Wellness is defined by the “Global Wellness Institute” (GWI) as “the active pursuit of activities, choices, and lifestyles that leads to a state of holistic health.” As hotels navigate this evolving landscape, investing in wellness tourism emerges not only as a lucrative business strategy but also as a commitment to community well-being ...
Top Features To Consider in a Modern Spa Management Solution
Jacob K I | March 18, 2024
By Jacob K I Wellness and spa management software is one of the crucial elements in contemporary hospitality, especially with the rising number of global wellness travellers. Spa management software enables wellness services to be carried out more efficiently, building strong guest relationships through membership management. Gone are the days that managed appointments on paper and pen. Universal standards and quality assurance in spa management are better achieved through spa management systems. Despite the abundance of spa management solutions in the market, brands need to take several factors into account when investing in one; in ...
Hotel Water As a Wellness Amenity
Adam and Larry Mogelonsky | March 6, 2024
By Adam and Larry Mogelonsky A common expression is ‘you are what you eat’, but an asterisk here is ‘you are what you drink’. Besides only the narrowcast view of this as an alcohol-related issue, there’s an increasing focus on water quality and how contaminants affect health over long periods of time. With our own guiding adage that ‘as one does at home, one will expect at hotels’, heightened awareness for water quality will soon come to affect how guests perceive your in-room tap water, your restaurant’s water, your showerheads and whichever bottle supplier you’ve sourced. First, we need some background on the problem...
Arch Amenities Group Opens Newly Renovated 13,000-Square-Foot Privai Spa + Fitness Center at the Luxury Kimpton EPIC Hotel in Miami
Arch Amenities Group | January 18, 2024
ROCKVILLE, Maryland (Jan. 18, 2024) – Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the opening of its first Privai Spa + Fitness Center in a hotel: the 411-room, luxury Kimpton EPIC Hotel in Miami. The 13,000-square-foot, newly renovated facility incorporates a 5,000-square-foot fitness and wellness center and features a full range of innovative and restorative spa treatments, Technogym fitness equipment, group and private classes, a Wellness Lounge and programs designed to deliver worl...
Ten Room Features to Help Guests With Insomnia Conditions
Adam and Larry Mogelonsky | January 17, 2024
By Adam Mogelonsky, Larry Mogelonsky Sleep tourism is in vogue and will be for quite some time because many travelers now value getting good sleep to prioritize their health and wellbeing. With that in mind, we can look beyond just some of the fancier amenities that hotels are developing and look more specifically at insomnia-like conditions with these ten features. With a big emphasis to start, both of us are not trained medical professionals. These ten features are ideas that we’ve come up with after reading extensively on the root causes of insomnia and how hotel guestrooms or hotel spaces can be redesigned in a value-engineered wa...
Refreshing Hotel Fitness for 2024 With Mobility Training
Adam and Larry Mogelonsky | January 10, 2024
By Adam and Larry Mogelonsky Last year, wellness debuted as the next big thing for hotels. Within the broader banner of ‘wellness’ is fitness and exercise, where most hotels have focused on getting new weightlifting equipment, buying new cardio machines, making their gyms accessible 24/7, setting up some sort of healthy food outlet, and then programming in yoga, Pilates, step or another form of group class. What’s perhaps missed in this conversation is the importance of mobility (or substitute this word with balance training or flexibility) and how it can change one’s outlook on fitness, movement and preventing joint pain. There...
Great Wolf Resorts Names Dr. Romie Mushtaq as Chief Wellness Officer
Great Wolf Resorts, Inc. | January 4, 2024
CHICAGO – (Jan. 4, 2024) – Great Wolf Resorts, Inc. appointed triple-board certified physician and noted neurologist, Dr. Romie Mushtaq, as the company’s first Chief Wellness Officer. Mushtaq, who is widely recognized by the name Dr. Romie, will help establish a wellness-focused foundation for Great Wolf that includes training materials, educational tools and specific programs to assist the company’s 10,000 Pack Members achieve their wellness pursuits and a better sense of mindfulness. Dr. Romie will utilize a data-driven approach to understand the needs of the company’s Pack Members both at the resort and corporate level...
Human Longevity Means Big Gains in Hotel Guest CLV
Adam and Larry Mogelonsky | January 3, 2024
By Adam Mogelonsky, Larry Mogelonsky At the start of 2023, many hospitality pundits and leading brands declared it the year of wellness. As we proceed into 2024, the trend isn’t going away. Far from it, the latest statistics from the Global Wellness Institute not only reveal this industry’s resilience (now at $5.6 trillion) but a promise of accelerating gains over the rest of the decade. The prospects of the growth of wellness not only mean more ways to differentiate hotel brands and upsell experiences to boost TRevPAR, but also living better and living longer. And with this potential boost to one’s longevity, there’s more years...
An Example of Profitable Corporate Wellness Programming
Adam and Larry Mogelonsky | November 29, 2023
By Adam Mogelonsky, Larry Mogelonsky In the post-pandemic bullwhip we are still ebbing and flowing through, one big question mark is surrounding the future of business and group travel. Gone are the days of the LOS=1 road warrior as those meetings can be cheaply substituted for videoconferencing. Instead we are seeing more LOS=3 MICE where groups are looking to actually experience a destination or add in a wellness component in order to better facilitate real conversations and more meeting productivity. This is still a very unsaturated space; while leisure has embraced wellness across most categories, business and bleisure are not there...
How Can Hospitality Respond to the Rise of Wellness Travel Among Men?
Rajesh P. Yadav | November 22, 2023
By Rajesh P. Yadav The recent years marked a significant change in the world of wellness travel. Not long ago, themes of mental wellbeing and self-love were predominantly associated with female audiences, but today, personal care has broken free from gender stereotypes. As more light is being shed towards mental health and well-being, more men are now embracing the idea of self-care and wellness with the same passion as their female counterparts. This acknowledgement of the importance of holistic health for everyone is also changing the dynamics of hospitality offerings and the workings of the leisure businesses. Wellness hospitali...
Arch Amenities Group Expands Business Operations Into Canada With the Acquisition of Personal Best
Arch Amenities Group | November 8, 2023
ROCKVILLE, Maryland (Nov. 8, 2023) – Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced its expansion into Canada with the acquisition of Personal Best Health and Performance Inc., a Canadian leader in corporate wellness services. Personal Best, based in Palgrave, Ontario, Canada, provides consultative and management services designed to maximize the benefit of employee fitness and lifestyle programs. The company specifies fitness equipment and layouts for building architects and desig...
Everline Resort & Spa Welcomes Stella Chung as Director of Spa
Everline Resort & Spa | October 25, 2023
Olympic Valley, Calif. (October 25, 2023) – Everline Resort & Spa, a spacious all-seasons mountain resort in North Lake Tahoe, announces Stella Chung as director of spa. In her new role, Chung will oversee the daily operations of the resort’s state-of-the-art spa and fitness center, the Spa at Everline. “We are thrilled to welcome Stella Chung as director of spa,” said Andre Priemer, managing director at Everline Resort & Spa. “Stella’s passion for creating unparalleled spa and wellness-centered opportunities paired with her extensive knowledge of the industry is an invaluable asset to our team. We look forward to seein...
Banyan Tree Group Arrives in Yogyakarta With the Opening of Riverside Retreat Garrya Bianti Yogyakarta
Banyan Tree Group | October 24, 2023
Boutique Resort Emerges in the Lush Javanese Countryside to Offer a Sense of Seclusion and Serenity Singapore, 24 October 2023 – Following hotel openings in China, Japan and Thailand last year, Banyan Tree Group’s new minimalist brand Garrya is continuing its global expansion with the launch of Garrya Bianti Yogyakarta on Indonesia’s island of Java. Inspired by Asian sensibilities and natural elements, Garrya promotes beauty in simplicity by offering serene spaces designed for simplified living, cultural immersion and authentic experiences. Located on the banks of Denggung River in Gabugan Village, a serene village located in Yogyak...
Placing Wellness and Sustainability as Core Hotel Values With the Fairmont Mayakoba
Adam and Larry Mogelonsky | October 11, 2023
By Adam and Larry Mogelonsky Spread across a sprawling 45-acre ocean-facing campus with 401 rooms and suites, the five-diamond, AAA Fairmont Mayakoba has long been on our bucket list of resorts worth visiting. Just outside of Playa del Carmen in the heart of the remarkably popular sun destination that is the Mayan Riviera (especially for Canadian snowbirds like the two of us), the Fairmont Mayakoba property intrigued us because of its diverse array of amenities, its sustainable luxury approach within the broader Mexican hospitality industry and its core focus on authentic wellness experiences. But it wasn’t until we caught wind of the...